With SafetyCulture you can
With SafetyCulture you can
Description
This course will provide training on how to handle emotionally volatile situations.
The full course includes
- What is De-escalation?
- De-escalation Techniques
- Violence and Aggression in De-Escalation
- Resolving Conflicts
- Contributing to a Safe Workplace
- FINAL ASSESSMENT
About author
Free 1,000+ Workplace Checklists & Templates created by the SafetyCulture team.
You might also like
- Course
De-escalation in the Retail Industry
This course will discuss de-escalation in the retail industry, how to resolve violent and aggressive conflicts, and how to use de-escalation techniques in such scenarios. (Last Updated: August 2024)
by SafetyCultureGetDownloads: 101 - Template
General Training Checklist
This training checklist outlines the essential elements and tasks in organizing training activities. It consists of 5 sections encompassing the end-to-end process of training programs, from pre-preparation to assessment. Use this checklist before every training program to take note of the team's progress on training details, plans, requirements, schedule, and evaluation methods.
by SafetyCultureGetDownloads: 269 - Template
Training Assessment Form
Trainers and Operations Supervisors can use this Training Assessment Form to record training programs needed by each employee. Use SafetyCulture to provide explanation why training program/s is/are recommended for the employee and generate assessment report while on-site.
by SafetyCultureGetDownloads: 486 - Template
Needs Assessment Training Survey
This needs assessment training survey is a questionnaire designed to help the organization deliver the best training to meet project needs. Use this training survey to determine training priorities.
by SafetyCultureGetDownloads: 78