12 Quality Assurance Training Courses for beginners
We’ve handpicked the best quality assurance training courses to help you deliver goods and services that meet your desired quality standards and compliance. These quality assurance training courses tackle topics such as site observance reports, ISO 9000, manual testing, information systems audits, and more.
Quality Assurance Training Courses #1
Food Safety & Document Control
SC Training (formerly EdApp)’s Food Safety & Document Control course is a quality assurance training course designed to help workers in the food industry comply with food quality control standards. It starts off by delving into the definition of a food safety management system, its importance, components, and the standards that small and large food corporations must follow.
As workers progress through the lessons, they’ll learn about the difference between document control and food safety management records. It also discusses why each is needed and the general requirements when creating them.
With SC Training (formerly EdApp)’s user-friendly course creation tool, you can import this QA tester training directly from the course library and edit its content according to your organization’s branding guidelines.
Cost: Free (up to 10 users)
Created by SC Training (formerly EdApp)
Scope: Food safety management, document control, records
Quality Assurance Training Courses #2
Quality Control
SC Training (formerly EdApp)’s Quality Control course is designed specifically for workers in the manufacturing industry, giving them a broader understanding of quality control processes, quality assurance, supplier quality, and inspections. It goes over the eight dimensions of quality, which include performance, features, reliability, conformance, durability, serviceability, aesthetics, and perceived quality.
These dimensions were originally conceptualized by David Garvin and can serve as your team’s framework for strategic analysis and product performance quality. As your workers go through this QA tester training, they’ll also learn about internal and external auditor and auditing procedures that are required for ISO 9000 standard registration.
Accessible not just through desktops or laptops but also smartphones and tablets, it's easy to deliver mobile learning since learners can complete lessons at their own pace.
Cost: Free (up to 10 users)
Created by SC Training (formerly EdApp)
Scope: Quality control, ISO 9000, Assurance, Eight dimensions of quality
Quality Assurance Training Courses #3
Quality Assurance Management
The Quality Assurance Management course, created by the Academy for Health & Fitness, aims to provide managers with extensive knowledge of quality concepts and categories, key terms, experiment designs, control charts, supply-chain, and sampling.
This IAO (International Accreditation Organization) accredited course also delves into six sigma, its steps, and the six specific six sigma challenges. Through Reed’s platform, learners will have 24/7 access to interactive and high-quality lessons, as well as full tutor support and learning assistance.
To receive certification, they’ll need to pass an automated multiple-choice assessment at the end of the training course and unfortunately, they’ll also have to shell out an additional £34 for both a digital copy and a hard copy of the accredited certificate.
Cost: 16 EUR
Created by Reed
Scope: quality concepts and categories, key terms, experiment designs, control charts, supply-chain, sampling, six sigma challenges
Quality Assurance Training Courses #4
Quality Assurance by freeCodeCamp
Designed by freeCodeCamp, the Quality Assurance course provides web and software developers with all the skills and knowledge they’ll need to test basic cloud-based programs, applications, and web pages. More specifically, they’ll learn how to implement sign-in and authentication systems safely and initiate quality assurance processes and testing using the Chai JavaScript testing library.
Some of the other specialized lessons cover front-end and back-end testing, program simulation, and functional testing using a headless browser. At the end of this QA training online, learners will need to apply all the knowledge they’ve learned by building five different web applications and writing tests for each one. This is to make sure that through corrective actions, all the programs are working and can handle different use cases.
If you decide to try out this course, keep in mind that you’ll need to set your profile settings to public, accept freeCodeCamp’s academic honesty policy, and complete all the certification projects to receive certification.
Cost: Free
Created by freeCodeCamp
Scope: basic cloud-based programs, applications, and web pages, front-end and back-end testing, program simulation, and functional testing using a headless browser
Quality Assurance Training Courses #5
Quality Assurance by The Call Center School
The Call Center School developed the Quality Assurance course for call center managers, team leaders, quality assurance specialists, and analysts who want to improve and streamline their quality assurance knowledge and skills and provide excellent customer service.
Some of the topics covered in this course include quality monitoring forms, calibration meetings, coaching basics, quality monitoring programs, customer voice, and interaction analytics. Learners are given six months to complete all the modules and by the end of the entire online course, they’ll be able to execute fundamental quality assurance and control processes with ease.
All of the elearning training materials are made available through a mix of self-paced videos, narratives, scenarios, and self-assessments. Participants who successfully complete the course and pass the 30-question quiz will be able to download and share their certification.
Cost: 449 USD
Created by The Call Center School
Scope: quality monitoring forms, calibration meetings, coaching basics, quality monitoring programs, customer voice, and interaction analytics
Quality Assurance Training Courses #6
Quality Assurance (QA) Manager
Available on Reed, the Quality Assurance (QA) Manager by One Education is a specialized training program designed for anyone working in quality management fields and those seeking quality assurance or quality manager positions.
Divided into five main lessons, this self-paced online course allows learners to explore quality concepts and categories, understand customer input, create quality experiment designs, learn how to use control charts, and delve deeper into the six sigma quality management system.
While the course isn’t free, Reed’s online learning platform allows learners to enjoy perks like voiceover and visual content, 24/7 accessibility, tutor support on weekdays, and instant assessment results upon completion. Do note that if you want to get a certificate licensed by the Quality License Scheme, you’ll need to get a 60% mark or higher on all of the course assessments.
Cost: 14 EUR
Created by Reed
Scope: quality concepts and categories, understanding customer input, quality experiment designs, how to use control charts, six sigma quality management system
Quality Assurance Training Courses #7
Quality Assurance Training
Created by H2KInfosys, the Quality Assurance Training course will provide banking, healthcare, finance, and telecom QA specialists with hands-on quality assurance experience using Cloud Test Lab.
Through this corporate training, they’ll also learn more about manual and automation testing through different environments including ETL, SAP, Web Services, and Mobile App Testing programs. The lessons also tackle specialized topics such as testing life cycle, test plans, software project architecture, performance testing, data warehouse testing, configuration management, and quality controls.
A huge perk of this online course is that all the lessons are instructor-led and live, so learners will be able to ask questions in real time. There are also mock interviews and resume preparation assistance to help aspiring QA specialists ace their job application process.
Cost: 7.99 USD
Created by H2KInfosys
Scope: manual and automation testing, ETL, SAP, Web Services, Mobile App Testing, testing life cycle, test plans, software project architecture, performance testing, data warehouse testing, configuration management, quality controls
Quality Assurance Training Courses #8
Introduction to Quality Management
Alison’s Introduction to Quality Management course provides companies with a comprehensive overview of quality management, quality engineering, and a deeper understanding of quality assurance standards and best practices.
Some of the topics covered in this 3-hour online course include ISO 9000 regulations, the six sigma system, and quality management processes for the day-to-day operations of both small and large businesses.
Your workers can also expect to learn more about the different customer acceptance criteria which include performance, aesthetics, special features, safety, reliability, durability, perceived quality, and service after sale. Through Alison’s online training platform, learners can directly take down notes, set study reminders, and access customer support around the clock.
Cost: 7.99 EUR
Created by Alison
Scope: quality management, quality engineering, quality assurance standards and best practices, ISO 9000 regulations, the six sigma system, and quality management processes, customer acceptance criteria
Quality Assurance Training Courses #9
Information Systems Auditing, Controls, and Assurance
Made available through Coursera, this course on information systems auditing, controls, process improvement, and assurance is designed by The Hong Kong University of Science and Technology to help IT professionals and QA specialists boost their knowledge regarding information security, IT management, risk management, continuous improvement, and change management.
This course also delves into more technical topics like information systems auditing, business application development, and information system maintenance and control. The four modules are spread across four weeks to help learners retain new knowledge better and avoid information overload.
It can easily be accessed via desktop or mobile devices and is made available in 9 different languages including English, Spanish, Italian, Portuguese, German, Russian, French, Arabic, and Vietnamese.
Cost: Free
Created by Coursera
Scope: information systems auditing, controls, process improvement, information security, IT management, risk management, continuous improvement, change management, information system maintenance and control
Quality Assurance Training Courses #10
ISO 9001:2015 Quality Management System (QMS)
Another valuable course to include in your quality assurance training is the ISO 9001:2015 Quality Management System (QMS) by Alison. Here, your workers will learn how to maintain quality management systems according to the ISO 9001 standard, as well as incorporate some vital changes from the revised 2015 version.
It also discusses in greater detail the standard clauses, regulation outlines, QMS framework, and all the basic ISO 9001 concepts, which are crucial for new quality assurance learners. By understanding these elements, your team will be able to comply with all quality standards and requirements and ensure customer satisfaction through the delivery of high-quality products and services.
Cost: 7.99 EUR
Created by Alison
Scope: how to maintain quality management systems according to the ISO 9001, standard clauses, regulation outlines, QMS framework
Quality Assurance Training Courses #11
Clinical Trials Data Management and Quality Assurance
Hosted on Coursera, Clinical Trials Data Management and Quality Assurance is offered by John Hopkins University as part of their Clinical Trials Operations Specialization program. Its main goals are to help data scientists and clinical researchers understand the process of collecting clinical data and perform quality assurance for clinical trials. The lessons go into detail about data collection instruments, data management, data assembly and distribution, and quality assurance.
Whether you’re new to the industry or more experienced as a researcher, this quality assurance training program will give you valuable insights regarding the different strategies you can use for performance monitoring and intervention management. Overall, this course has a total of six modules, which will take you approximately 7 hours to complete.
Cost: Free
Created by Coursera
Scope: data collection instruments, data management, data assembly and distribution, quality assurance,
Quality Assurance Training Courses #12
Software Testing and Quality Assurance: The Big Picture
This quality assurance training course will give your professional software testers a broad overview of software testing and quality assurance processes that will help them refine the quality of their software products. First, it takes learners through skills, practices, and techniques used in software testing, which include input and output data testing, test script writing, bug reporting, and test automation. It also highlights the importance of software testing and software testers.
The following lessons talk about testing in an agile context, working with other testers as a team, and understanding career progression opportunities as a software tester. Through Pluralsight’s online training platform, you can quickly edit and distribute this interactive course directly to your software testers.
Their premium plan even gives your team access to coding challenges and hands-on projects that will help them prep for industry-leading certifications.
Cost: 29 USD
Created by Pluralsight
Scope: skills, practices, and techniques in software testing, input and output data testing, test script writing, bug reporting, test automation, team testing
What is a quality assurance training course?
Quality assurance (QA) is simply just the process of making sure a product is up to standard. This is usually systematically done with steps that guarantee or reassure customers that your product's quality is consistent and reliable. People working in quality assurance often have to deal with a lot of regulations, regulatory bodies, and even laws. Quality assurance training familiarizes your employees with testing standards, ISO 9000, audits, information systems, and more.
Training also depends on the industries your teams are working in, but in general, there are quality regulation bodies. QA courses, QA tester training, and quality assurance certifications all fall under these training courses we've explored in this article. For example, QA training for food safety requires takers to understand food safety protocols, PPE usage, temperature control, and more.
What is QA for beginners?
Courses for QA can work for beginners, you don't have to be an industry veteran to be a quality assurance personnel. All you need is great training and a keen eye for detail. QA for beginners starts with the foundational knowledge of regulatory bodies and basic standard protocols and procedures. For example, you need to know what ISO 9000 registration is and how audits should be done in your office.
Free online quality assurance training usually is targeted towards beginners and make use of learning techniques like microlearning to make sure knowledge is retained and QA testers are also up to standard.
Ensure customer satisfaction with quality assurance training
Quality assurance is a systematic process designed to help organizations determine if their products or services meet quality standards and requirements. It’s frequently used in different industries like manufacturing, construction, technology, healthcare, and hospitality, as it allows businesses to detect potential errors and issues in their products or services and ensure that these are fixed before implementation. Without quality assurance systems in place, an organization can face regulatory sanctions, risk major operational costs, damage its reputation, and lose customers. As an employer, you can prevent these outcomes by providing your workers with quality assurance training. We've provided some of the most comprehensive and up-to-date quality assurance courses that can help your team boost their knowledge and skills and effectively implement quality management processes.