13 Best knowledge management software for 2024

Managing your organization’s data, projects, tasks, and content resources is now made easier through the use of web-based knowledge management software. Through them, you and your team can store, access, and share valuable insights, documents, and resources.

What are knowledge management software?

Knowledge management software refers to tools and platforms that help organizations capture, organize, and leverage their collective knowledge and information.

These solutions often come with features such as document management, powerful search capabilities, version control, and collaboration tools. They allow users to create knowledge bases, wikis, and forums, making it easy for employees to contribute and access information effortlessly. You’ll be able to keep everyone on the same page and help them work more efficiently together.

Currently, there are hundreds of existing platforms to choose from. So, we’ve done the work for you and narrowed it down to a short list below.

1. SC Training (formerly EdApp)

SC Training (formerly EdApp) is a mobile-first knowledge management system software that gives you intuitive, customizable, and highly adaptive tools for easier information sharing, data consolidation, project management, content creation, and online learning. 

One of its strongest features is its cloud-based SCORM LMS and AI-powered authoring tool, which allow you to create, customize, and distribute high-quality courses from scratch. For those who would prefer something pre-designed, there are also over 80 quiz and elearning templates to choose from.

All you have to do is drag and drop your content and then deliver it directly to your learners. You can add games, quizzes, and other types of learning content like sales training videos and personalized instructional audio guides.

The elearning platform’s course library also allows you to pull content from a centralized repository, making it easier to edit and customize training and compliance courses according to your organization’s needs.

Even better? SC Training (formerly EdApp) has a team of experts who can lend a hand in developing custom courses so you can roll out your training as soon as needed. If you're interested in this add-on feature, you can request for it to be made available to your account.

On the other hand, its analytics dashboard gives you better insight into your employees’ knowledge retention levels and overall training performance.

What’s more, SC Training (formerly EdApp) gives your team further knowledge management tool functionality through its classroom experience features, which include group training, in-lesson discussions, and assignments. With these tools, you can easily share knowledge among colleagues, offer feedback on lessons, and collaborate on different projects.

Key features: Microlearning, self-authoring tool, AI creator tool, course library, reporting and analytics, course creation services (add-on), gamification, group training, discussions, assignments, AI Doc Transformer (coming soon)

Pros:

• User-friendly interface
• Extensive library of 1,000+ editable courses
• Interactive and engaging learning content
• Gamification for enhanced learner motivation
• Built-in branding features
• Advanced analytics and reporting
• Mobile-friendly and accessible on various devices
• Responsive customer support

Cons:

• No option for complex animations
• Advanced customization can be challenging

Cost: Free (up to 10 users); paid plans available

Rating: 4.7/5 — 215 reviews (G2)

Best for: Mobile-based employee training and development

Take advantage of SC Training (formerly EdApp)’s knowledge management features. Get started with SC Training (formerly EdApp) for free today!

2. Nuclino

Nuclino is a versatile and intuitive knowledge management software that you can use to easily collaborate with teams, manage projects, and share internal company knowledge among employees.

With this platform, you can visualize campaigns and delegate tasks more efficiently through kanban boards and mind maps. Multiple users can collaborate on a project and edit content in real time through the platform’s easy-to-use drag-and-drop tool. You can also integrate apps like Slack, Figma, Miro, Dropbox, and Loom for an easier workflow.

Nuclino’s free version has a content limit, so you might only be able to set up a small knowledge base. If you want additional features and unlimited content, you’ll have to upgrade to their paid plan.

Key features: Collaborative document, AI assistant, workflow management, customizable fields, project planning, integrations

Pros:

• Clean and intuitive interface
• Easy collaboration and real-time editing
• Powerful search functionality
• Flexible and customizable organization of information
• Version history for easy tracking

Cons:

• Limited formatting options for text
• Limited integrations
• Pricing can be expensive for large teams

Cost: Free; paid plans start at 6 USD/user/month

Rating: 4.8/5 — 76 reviews (Capterra)

Best for: Collaborative knowledge management

3. TrainerCentral

TrainerCentral is a comprehensive training solution and knowledge management software that can help you run and manage your employee training programs more efficiently. Using this tool, you can give your employees access to self-paced courses and facilitate collaborative learning through discussion forums. 

If you’re planning to include synchronous online training sessions, one awesome feature of this platform that you can maximize is its built-in live classroom. Within this feature, your employees can access additional tools like whiteboards, polls, breakout rooms, and live quizzes where they can discuss learning and share knowledge with fellow team members.

TrainerCentral also allows you to create and sell online courses, manage payments, and build your website, all in one place.

Key features: Course builder, course marketing, engagement tools, admin dashboard, virtual classroom, assignments

Pros:

• User-friendly interface
• Comprehensive toolkit for course creation
• Global course offerings with country-wise pricing
• Ability to set own pricing and keep all revenue

Cons:

• Limited customization options
• Lack of features in free plan
• Pricing is on the higher side

Cost: Free; paid plans start at 20 USD/trainer/month

Rating: 4.6/5 — 59 reviews (Capterra)

Best for: Course creation and monetization

4. Flowlu

Flowlu is an all-in-one knowledge management software and CRM platform that allows you to organize tasks, discuss projects, share information, and stay on top of customer communication processes.

Through this tool, businesses can also create customer help centers so that their clients have easy access to the solutions for frequently asked questions.

Their easy-to-navigate knowledge hub makes it easy for both technical and non-technical users to manage data. It’s also perfect for team collaboration and project management, as it offers discussion tools like feed and messenger, comments and mentions, instant notifications, and project chat.

By combining all of these features, Flowlu enables businesses to create a streamlined work experience for their employees.

Key features: Online CRM, project management, task management, financial management,  online invoicing, knowledge base 

Pros:

• Unified platform for CRM, finance, and collaboration
• Customizable and flexible workflows
• Ease of integration 
• Affordable pricing

Cons:

• Learning curve for new users
• Mobile app features can be improved
• Advanced features might be overwhelming

Cost: Free; paid plans start at 39 USD/month

Rating: 4.8/5 — 311 reviews (Capterra)

Best for: Project management and collaboration

5. ProProfs

With ProProfs’ knowledge base software, businesses can enhance customer support, lessen the workload on support teams, and improve employee training and onboarding. It’s easy to use and offers comprehensive features for creating and managing a knowledge base.

The platform’s search functionality allows users to easily find and access the information they need internally and externally. Other features include version control, workflows, and integrations, which enhance collaboration and simplify knowledge sharing within teams. It even supports various formats, such as text, images, videos, and documents, making it versatile for different types of content.

Key features: KM tools, workflows, context-sensitive help software, in-app help widget, multi-branding, version control

Pros:

• Easy to use and navigate
• Excellent security features
• Easy content creation and organization
• Integration with other ProProfs tools
• Responsive customer support

Cons:

• Analytics features need improvement
• Limited template customization
• Lack of advanced features

Cost: Contact ProProfs for pricing

Rating: 4.7/5 — 28 reviews (Capterra)

Best for: Creating robust self-help resources and FAQs

6. Tovuti LMS

Tovuti LMS is a knowledge management platform for streamlining corporate learning initiatives. With its built-in course authoring suite, you can create, schedule, and deploy interactive courses on any topic, like cybersecurity, customer management, and confidentiality training courses in just a few easy steps. 

You can include gamification and leaderboard features to encourage them to complete their assigned learning tasks.

If you want to integrate synchronous learning sessions into your training, Tovuti LMS’s live virtual classroom allows you to meet with your team members virtually and discuss learning content through third-party online video conference platforms like Zoom and GoToMeeting.

This online learning management system also allows access to a personalized portal where learners can see their badges, certificates, leaderboard rank, checklists, assigned courses, and upcoming training sessions.

Key features: Course authoring, AI-generated content, training management, notifications, virtual classroom, gamification

Pros:

• Fast implementation
• Scalable for small and large organizations
• Thousands of API integrations
• Easy access to courses

Cons:

• Limited customization options
• Compatibility of third-party apps can be improved
• Pricing can be expensive

Cost: Contact Tovuti LMS for pricing

Rating: 4.6/5 — 266 reviews (G2)

Best for: Online course and training delivery

7. CoreAchieve

Through CoreAchieve’s platform, you can streamline content creation, compliance monitoring, and audio/video employee training. Developing professional training materials and managing online courses like motivation training courses are two major functions of this cloud-based LMS system.

If you’re looking for basic content, it can be easily tracked down by using filters, titles, categorization, tags, and descriptions. The platform also makes learning fun by allowing you to award points and rewards to learners at the top of leaderboards. 

Although, unlike some of the other learning management systems on the market, Coreachieve isn’t mobile-first, making accessibility to remote or retail workers more challenging. Another disadvantage of this platform is its limit on the number of users per month, which can be highly disadvantageous to large and/or growing organizations.

Key features: Asynchronous and instructor-led training, course and learning path creation, progress tracking and analytics, SaaS and PaaS deployment options

Pros:

• Ease of use
• Customizable and flexible course creation
• Excellent customer support
• Scalable pricing plans

Cons:

• Initial setup can be challenging
• Learning curve for advanced features
• Limited users in the free version

Cost: Free; paid plans start at 175 USD/month

Rating: 4.8/5 — 4 reviews (Capterra)

Best for: Learning management for online courses

8. Looop

Looop helps you create online learning resources and automate training processes for your employees. With their simple yet visually appealing UX design, you can create engaging learning materials. You can even access features that can help you automate the delivery of training content through channels like Slack, Teams, and even SMS.

Other features like user insights and analytics dashboards give you visibility on your teams’ completion rates, learning gaps, and overall performance. Through these enhanced reporting features, you’ll be able to gauge the effectiveness of your training and address your workers’ learning challenges.

Key features: Resource builder, engagement metrics, pathways, surveys, app integrations

Pros:

• Flexible and easy to navigate
• L&D automation
• Direct communication with learners
• Visualized reporting and analytics
• Mobile app availability

Cons:

• Steeper learning curve
• Customization options may be limited

Cost: Contact Looop for pricing

Rating: 5/5 — 104 reviews (Capterra)

Best for: Automated learning and development

9. Coassemble

With Coassemble, you can easily create and deploy interactive motivation training courses to help keep employees engaged and productive. To foster a collaborative learning environment, you can also use this tool to build a shareable training hub. There, you can store your course materials and playbooks, giving your team easy access to everything they’ll need.

Coassemble’s authoring tool also allows you to build courses from scratch, customize lessons, and publish your courses, all with just a few clicks. There are several preloaded quiz templates that you can use to incorporate learning assessments at the end of each course. Granular reports can also be downloaded to assess your team’s performance and behavior.

If you’re a first-time user on the platform, you won’t have to worry about customer service availability since Coassemble’s support team is available 24/7.

Key features: Course creation tool, branding customization, smart color feature, file conversion, templates, engagement and completion tracker

Pros:

• Intuitive course authoring
• Easy to setup
• Customizable branding
• Comprehensive tracking and reporting
• Great customer service

Cons:

• Occasional performance issues
• Some features could be more intuitive

Cost: Contact Coassemble for pricing

Rating: 4.6/5 — 168 reviews (G2)

Best for: Online training and educational content

10. Bitrix24

Bitrix24 is a powerful software that managers can use to track projects and keep in touch with the rest of their employees, including those who aren’t based in a central office location. There are so many things that you can accomplish with this platform – you can host conferences, chat and discuss ideas with your team, track activities, set tasks, manage projects online, and more.

While it stands out as a tool when it comes to customer relationship management and lead management, Bitrix24 can be quite overwhelming to set up and configure due to its complexity. It may be best to book a demo first to fully understand how its services and applications work.

Key features: Collaboration tools, CRM (customer relationship management), tasks and projects management, document management, knowledge base

Pros:

• All-in-one platform with various business tools
• Integration with third-party apps
• Collaboration and communication capabilities
• Flexible deployment options

Cons:

• User interface can be complicated
• May be overwhelming for small businesses
• Higher pricing

Cost: Starts at 61 USD/month

Rating: 4.1/5 — 804 reviews (Capterra)

Best for: Business management with knowledge sharing

11. Bloomfire

Bloomfire is a central hub where teams can collaborate seamlessly and access information in a snap. It caters to a wide range of industries and teams, from senior leadership to individual contributors.

Thanks to its AI-powered features like smart search and discovery, authoring tools, and a collective knowledge engine, teams can work smarter and find the information they need effortlessly.

You can automate tasks such as tagging and summarizing content, making it a breeze to share knowledge within your team. Or, use the platform’s deep indexing capabilities to search across different file types and storage locations. It also suggests insights through continuous feedback loops and reporting, so you can identify knowledge gaps and improve search effectiveness.

Key features: AI-powered search and authoring tools, layouts and customization, access management, data security, analytics suite

Pros:

• Easy to learn and use
• Smart search functionality
• Mobile-friendly design
• Support for multimedia content sharing
• Integration with popular third-party tools

Cons:

• Limited customization and branding
• Reporting and analytics need improvement

Cost: Contact Bloomfire for pricing

Rating: 4.6/5 — 426 reviews (G2)

Best for: Knowledge sharing and collaboration

12. ClickUp

Whether you’re working on a project, conducting research, or documenting best practices, ClickUp offers a structured environment to capture and organize your team’s knowledge effectively. It allows you to create tasks, assign them to team members, set due dates, and track progress through a centralized dashboard.

Like other knowledge management apps, ClickUp also has integration capabilities where you can connect your existing workflows and sync your knowledge with popular tools like Google Drive, Dropbox, and Slack. This eliminates the need for switching between multiple applications and guarantees that all your team’s knowledge is easily accessible in one location.

Key features: Collaboration tools, Gantt chart, Kanban board, mind maps, integrations, reporting and analytics

Pros:

• Intuitive and fun to use
• Versatile customization options
• Integration with other automation tools
• Robust task management features
• Free plan available with essential features

Cons:

• Steep learning curve for new users
• UI can be overwhelming
• Occasional slow loading times

Cost: Free; paid plans start at 10 USD/member/month

Rating: 4.7/5 — 9,240 reviews (G2)

Best for: Project management and productivity

13. Document360

Designed with a user-friendly interface, Document360’s knowledge management solutions simplify the process of building a centralized knowledge base. That includes explicit knowledge examples, such as product documentation, manuals, SOPs, and wikis. 

Its advanced search capabilities, analytics, and AI-powered suggestions, help facilitate article publishing and enhance the overall user experience.

Document360 also has handy features like workflows, business glossary, and feedback management, which help streamline documentation processes and collaboration. Plus, the software integrates with various business tools and offers migration assistance for a smooth transition of documents.

Key features: Knowlege base portal, API documentation, advanced search, workflows, third-party integration, analytics

Pros:

• Easy document creation and management
• Highly customizable and responsive design
• Integration with various tools
• Responsive support team

Cons:

• Minor technical issues
• Editing feature can be buggy
• Lack of control over integrations

Cost: Free; paid plans start at 199 USD/project/month

Rating: 4.7/5 — 384 reviews (G2)

Best for: Creating and managing comprehensive documentation