10 Administration Training Courses

1. Effective Communication

Most administrative tasks call for admins to talk with lots of people from different departments and businesses. Consider enrolling your administrative team in this administration training course hosted on the award-winning corporate training platform, SC Training (formerly EdApp). Effective Communication aims to improve communication skills in all forms – directly, publicly, and virtually. This course goes over topics like updating communication skills, speaking publicly, and connecting with others virtually. Watch as your employees turn into better communicators in any setting after finishing this course. Before ending the course though, your administrative team will need to take a quiz to measure their understanding of the content.

SC Training (formerly EdApp) supports social and peer learning with group training and practical assessments. You can use its features to practice strong communication and test learners' knowledge. Encourage your employees to perform well by rewarding them with completion certificates by the end of the course.

• Cost: Free (up to 10 users)
• Length: 4 lessons, 5-10 minutes per lesson
• Scope: Revamping communication skills, speaking publicly effectively, connecting virtually

Created by SC Training (formerly EdApp)

3. Business Operator

The general definition of administration is the process of running a business. It’s important that your admin staff can also provide insight when presented with different reports, including financial data. So why not let your admin staff explore SC Training (formerly EdApp)’s Business Operator course. Here, they will learn how business operators contribute to the business by consistently generating profits in line with company targets. The course introduces skill sets that are necessary for ensuring growth and demonstrates the importance of understanding and mastering financial management. Additionally, this course has a lesson on risk management and accountability. 

• Cost: Free (up to 10 users)
• Length: 8 lessons, 5-10 minutes per lesson
• Scope: Economics of business, setting a direction and planning, operational follow-through, accountability, issue and risk management

Created by SC Training (formerly EdApp)

5. The Ultimate Guide to Personal Productivity

The Ultimate Guide to Personal Productivity is another administration training course designed to drive employees. This course teaches staff how to identify their own specific work styles and habits to increase productivity. It begins with a guide on time management, and then goes over various ways of dealing with interruptions, staying focused, and getting more done. Motivation and productivity typically come together. Employees who can't manage their time are more likely to get overworked, which leads to a loss of motivation. Knowing how to manage productivity keeps people motivated to do their best work and increase their competencies.

This course is readily deployable for your team because it is available in SC Training (formerly EdApp)'s course library. While this is geared toward retail employees, SC Training (formerly EdApp)'s drag-and-drop learning creator tool allows you to add your personal tips and advice to fit your company's needs.

• Cost: Free (up to 10 users)
• Length: 3 lessons, 5-10 minutes per lesson
• Scope: Time management, getting things done, attention to detail

Created by SC Training (formerly EdApp)

6. Diversity and Inclusion

SC Training (formerly EdApp) offers a Diversity and Inclusion course that covers fundamental ideas including diversity and inclusion, unconscious bias, and learning how to build an inclusive business. Based on the helpful recommendations presented in the inclusive language course, teams will learn how to communicate successfully without offending anyone. This is useful for admin staff who are always dealing with different types of people. Companies take advantage of the benefits of a diverse workforce by taking this course and creating a dynamic workplace where your team can learn, contribute, grow together, and foster teamwork.

Each lesson in this course can be completed in as little as five minutes thanks to the microlearning design approach of breaking down long-form content into smaller chunks. SC Training (formerly EdApp) is a training software that you can access from any device, so you can do this at any time and from anywhere.

• Cost: Free (up to 10 users)
• Length: 5 lessons, 5-10 minutes per lesson
• Scope: Introduction to diversity and inclusion, unconscious bias, cultivating an inclusive organization, inclusive language

Created by SC Training (formerly EdApp)

8. Managing Difficult Conversations

Difficult conversations are inevitable, especially in an environment where people spend so much time together. SC Training (formerly EdApp)'s Managing Difficult Conversations is designed to give corporate teams advice and tactics for dealing with conflicting dialogues. Everyone's voice deserves to be heard, whether it's a conflict between coworkers, a leader and an employee, or an employee and a client. This administration training course includes themes including prioritizing difficult talks, handling and approaching challenging conversations, active listening, providing negative feedback, and apologizing. It also goes through frequent mistakes that people make during challenging conversations and how to spot them.

This course uses gamification and includes games and quizzes to make learning more enjoyable and engaging for your team. Any boring training session becomes more approachable, interesting, and enjoyable. This also aids in raising course completion rates, giving you peace of mind that your learners are completing their courses.

• Cost: Free (up to 10 users)
• Length: 5-10 minutes per lesson, 6 lessons
• Scope: Importance of difficult conversations, common mistakes, handling and approaching difficult conversations, giving negative feedback, delivering an apology

Created by SC Training (formerly EdApp)

10. Work Hard, Play Hard: Bringing Fun Into Your Workplace

Work may be exhausting, particularly on busy days. Employees are urged to de-stress through pleasant events and team bonding to help balance things out. Work Hard, Play Hard: Bringing Fun Into Your Workplace is the last administration training course on this list and covers the importance of a fun workplace, team development, diversity and inclusion through play, and remote work practices. Admin staff can apply the lessons in this course to make work less boring and maybe a bit more fun. This helps in keeping employees motivated and happy, potentially bringing long-term benefits to any company.

• Cost: Free (up to 10 users)
• Length: 4 lessons, 5-10 minutes per lesson
• Scope: Adults need fun, building teams, diversity and inclusion through play, strategies for remote working

Created by SC Training (formerly EdApp)