Free Communication Training for Employees
Support your team in being clear, concise, and confident in communicating with customers or colleagues with our recommended free communication training for employees. The courses here will give them general tips and techniques for all aspects of workplace communication, from project management to customer interaction, business communication, and many more.
1. Effective Communication
Help your team improve their speaking skills, whether directly, publicly, or virtually, with SC Training (formerly EdApp)’s Effective Communication course. In this free communication training for employees, they will learn practical techniques for improving their communication skills. This course includes a lesson on public speaking, which will give your employees tips on how to be a good speaker. This topic will help boost their confidence in speaking to an audience, which can be a key aspect in interacting with and influencing your customers. As some organizations are starting to adopt a remote or hybrid setup, virtual meetings are becoming the norm. Thankfully, your employees will also find a lesson in this course on how to be an engaging communicator in a virtual environment. After completing this course, your team can check their understanding and recall with a quick refresher quiz.
With SC Training (formerly EdApp), you can easily train your employees and improve their communication skills in just minutes. That’s not surprising as the lessons in this course are short but still informative and engaging.
Scope:
- Revamping communication skills
- Speaking publicly
- Communicating virtually
Cost: Free (up to 10 users)
Created by SC Training (formerly EdApp)
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2. Communication in Project Management
Equip your new project managers with the most essential skills for communication in project management or simply refresh the existing ones with SC Training (formerly EdApp)’s Communication in Project Management. While specifically created for project managers, it still serves as a good free communication training for employees who are always collaborating with colleagues. This course kicks off with a comprehensive introduction to communication, which explains how communication works and the factors involved in it. Next, it gives your project managers a guide for effective writing, which can be applied to creating emails or presentations. It then helps them apply their communication skills to work with colleagues through lessons on collaboration and delegation. Overall, this course is good for ensuring productive communication throughout the whole project management process.
Your project managers are busy bees juggling deadlines. Thankfully, they can easily access this course on their smartphones and complete their lessons at their most convenient time. That could be while sipping on a cup of coffee during a break or while taking the bus to work!
Scope:
- Intro to communication
- Effective writing
- Collaboration
- Delegation
Cost: Free (up to 10 users)
Created by SC Training (formerly EdApp)
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3. Communication and Interpersonal Skills at Work
With FutureLearn’s Communication and Interpersonal Skills at Work, your employees will be able to recognize and practice the best communication style for the nature of their work. As a starter for this course, they will learn how to identify their own personal communication style. Then, they’ll explore the different communication platforms that they’ll commonly encounter. Once your employees have a good understanding of the basics, they’ll learn how to apply them in the workplace. Thanks to the insights from this course, they’ll know how to turn such ugly situations into positive ones.
This course includes a series of short videos, additional articles, and practical activities. It takes around 2 weeks to complete, which you can get for free, but only with a limited access option. You’ll need to pay for it if you want to buy this course and use its features.
Scope:
- Personal communication styles
- Communication platforms
- Challenging conversations
Cost: Free (within the limited access option)
Created by FutureLearn
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4. Group Communication, Teamwork, and Leadership
Strengthen collaboration among your employees with Alison’s Group Communication, Teamwork, and Leadership course. In this free communication training for employees, they’ll have a fundamental understanding of group communication concepts such as group life cycles and group problem-solving. They’ll also learn how to prepare for and conduct professional meetings to create smooth communication and keep them productive. As they go through the course, they’ll gain a more comprehensive knowledge of teamwork and leadership, which are key aspects of collaborating with a team.
This course is offered free of charge, but certifications are only available for purchase. Another thing to note is that ads are triggered as you navigate through the site, so it can be a bit distracting for your employees.
Scope:
- Group communication
- Teamwork and leadership
Cost: Free
Created by Alison
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5. Retail Services - Communication
SC Training (formerly EdApp)’s free communication training for employees is designed to help retail teams develop the skills they need to have effective and positive interactions with customers. Here, they’ll benefit from its lesson on active listening to help them gain a better understanding of customers using their listening skills. Then, they’ll learn about the different questioning styles, such as open and closed questions, so they can determine the most applicable one for specific interaction objectives. As the role of your employees entails constant communication and interaction with customers, it’s important that they know how to be engaging and, at the same time, strategic. This course can definitely help them with that, at no cost!
This is readily available in SC Training (formerly EdApp)’s course library, so you can easily import and share them with your team in no time. But, if you wish to add your store’s specific guidelines, tips, and techniques, then feel free to edit them before deploying. SC Training (formerly EdApp)’s creator tool gives you 80+ interactive templates, so adding new lessons or simply customizing existing ones is easy.
Scope:
- Active listening
- Open vs. closed questions
Cost: Free (up to 10 users)
Created by SC Training (formerly EdApp)
Explore the courseExplore our library including free communication training for employees
6. Effective E-mail Communication
With emails acting as one of the main communication channels at work, it’s necessary to make sure that your employees have the right communication skills to keep their emails clear and concise. With this in mind, SC Training (formerly EdApp)’s Effective E-mail Communication course was created to explore its different aspects, including the importance of effective e-mail communication, the features of email, and tips for assessing the receiver of emails. After equipping your employees with the basics, they’ll learn techniques for writing effective email content, which can strengthen their interactions with colleagues and customers.
Designed using SC Training (formerly EdApp)’s interactive templates available in its creator tool, lessons in this course are made engaging. So, your employees won’t have to read long, boring texts.
Scope:
- Whys, whats, whens, whos, and hows of e-mail communication
- Tips on organizing and writing emails
Cost: Free (up to 10 users)
Created by SC Training (formerly EdApp)
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7. Improving Communication Skills
The University of Pennsylvania offers this Improving Communication Skills course on Coursera to give your employees strategies and tools for communicating effectively. First, this course explores the principles of cooperation and competition and ways to use comparisons effectively for employee motivation. To help foster a positive and cooperative environment, it teaches your employees how to build and gain trust. It also covers deception, where your employees will learn how to recognize and evaluate it. Lastly, it discusses effective communication, including its principles, ways to communicate persuasive messages, and tips for goal setting.
This course uses a video learning approach and gives your learners additional reading materials and quizzes for better understanding. They’ll also need around 10 hours to complete it.
Scope:
- Cooperation, competition, and comparison
- Trust
- Deception
- Effective communication
Cost: Free
Created by Coursera
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8. Business Communications - The Basics
edX’s free communication training for employees is intended to guide them on how to properly deliver messages through various forms, like presentations, business letters, etc. This course reinforces the meaning and importance of business communication. It also covers the different communication principles and communication models. This way, your employees will have a better idea of how to construct their messages while considering many factors, such as the recipient of the message and the communication platform being used. Other topics included in this course are listening techniques and different types of communication styles. Lastly, this course explores the role of emotional intelligence in communication and how to examine them.
Scope:
- Communication principles
- Communication model
- Communication styles
- Emotional intelligence
Cost: Free
Created by edX
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9. Winning With Communication - Master Your Communication Skills
Winning with Communication is another free communication training course by Alison that focuses on helping your employees improve how they deliver their thoughts at work. Here, they’ll explore the different principles of communication to gain fundamental knowledge in communicating at work. Then, they’ll have a deeper understanding of the different communication skills they need to develop and practice in the workplace. Insights from this course will help them establish better communication approaches that influence people and also form closer relationships with them.
Scope:
- Introduction to communication
- Communication skills
Cost: Free
Created by Alison
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10. Getting Your Voice Heard
Being a good communicator also entails being assertive when appropriate. Thanks to The Spark, they created this Getting Your Voice Heard course in SC Training (formerly EdApp) to help your employees express their thoughts, ideas, and beliefs confidently while still remaining respectful. Here, they’ll learn about the different response styles along with various assertive techniques for a wide range of situations. They’ll also gain insight into the frameworks for practicing assertiveness, such as the OOF model and the DESC model. Developing assertiveness is a key skill that your employees can use when presenting to clients or facilitating meetings.
Before sharing this course with your employees, you have the option to activate SC Training (formerly EdApp)’s Social Learning feature. This allows your employees to practice assertiveness by sharing their own tips and tricks for communicating convincingly in the comment sections.
Scope:
- Response styles
- How to behave assertively
- Secrets of OOF and DESC
Cost: Free (up to 10 users)
Created by SC Training (formerly EdApp)
Explore the courseInvest in your team’s communication skills at no cost with free communication training for employees
Communication skills come in handy regardless of industry, whether your employees are in a customer-facing role or are in a role that thrives on teamwork. When you develop a team of great communicators, collaboration becomes so easy. They’re able to express ideas or plans in a clear manner, which makes the bouncing of ideas smooth and productive. Similarly, having great communication skills also helps avoid misunderstandings with customers or colleagues. Thankfully, keeping your team’s communication skills in check is made cost-effective with all the free communication training for employees available online. We did the hard work for you, so just relax, explore our recommended courses, and choose the one most relevant for your team’s needs from our list.