10 IT Training Courses
We’ve created a list of IT training courses for budding IT professionals and veterans alike to gain the necessary knowledge and skills to thrive in their careers. These courses contain IT security concepts, tools, and best practices to help them perform their jobs better and help your organization function better.
1. Cyber Security
SC Training (formerly EdApp)’s Cyber Security course emphasizes the importance of cybersecurity and makes learners aware of the cost of cyberattacks. It covers the different types of cyber threats such as ransomware, malware, social engineering, and man-in-the-middle attacks. It then provides some scenarios of intrusion and teaches how to identify them and what to do in those situations. One example is how to safely use emails by being wary of spam emails. This can be done by making sure we don’t click on any links and attachments if they look suspicious.
This IT training course consists of eight bite-sized lessons, so it requires less effort to comprehend. As with any course using a microlearning design model, knowledge is delivered in short bursts that have been tried and tested to be effective in retaining important information. Being on a mobile-friendly platform, this course can also be completed on the go at your employees’ convenience.
Cost: Free
Scope: Types of cyberattacks, safety practices, creating a document management strategy
Created by SC Training (formerly EdApp)
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2. Be A Scam Scanner
This course by SC Training (formerly EdApp) will provide your employees with knowledge about different cyber scams and cyber attacks including the know-how in mitigating them. It gives an overview of why scams occur and gives examples of some of the most common internet scams we can encounter, such as prize scams, fake merchandising, and sweetheart swindles. By the end of this course, your teams will become expert “scam scanners” and will know how to protect your business.
This IT training course can be fully customized or immediately deployed out of the box to your teams. This means that you can put your branding and insert the content that’s most relevant to you. SC Training (formerly EdApp) is also a perfect tool for checking completion and progress as it includes an employee training tracker, making it easy to monitor who has finished their training.
Cost: Free
Scope: Types of scams, scam identification and mitigation
Created by SC Training (formerly EdApp)
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3. IT Security: Defense against the digital dark arts
This IT training course is offered by Coursera as part of their partnership with Google. Here, learners will learn about the importance of encryption algorithms and how they work to safeguard data. The three A’s of information security will also be discussed, along with network security solutions, such as firewalls and WiFi encryption. This course also teaches IT professionals how to educate other employees and help create a culture of security in the workplace. This course takes around 24 hours to finish and can be taken at the learners’ own pace. They can also earn a shareable certificate upon completion.
Cost: Free
Scope: Encryption algorithms, three A’s of information security, network security solutions
Created by Coursera
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4. Intro to Desktop Support Online Training
This IT training course is perfect for IT professionals who are tasked with solving common desktop problems related to both hardware and software. This introductory course will cover both troubleshooting and desktop support. Here, learners will learn all about the fundamentals of desktop support and the technologies needed to perform their jobs. It also covers a wide range of topics, from simple device cabling to updating drivers and installing software updates. Additionally, learners will know what certifications exist for a career in desktop support. This course can be completed in just an hour and includes videos, quizzes, practice exercises, and more.
Cost: US $59/learner/month
Scope: Troubleshooting, desktop support, desktop support certification
Created by CBT Nuggets
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5. Deployment and Management
If your organization mainly uses Apple products, this course is the perfect one to equip your IT team with the fundamental skills, tools, and knowledge needed to configure, deploy, and manage Apple devices. In this course, learners will be provided with the knowledge they need to enroll devices and distribute them. They’ll also discover how to configure and manage Apple devices within the organization using mobile device management (MDM). After setting up an MDM solution, learners will be able to use this to perform other functions, such as wifi authentication and VPN connection setup. This self-paced course can be completed in approximately 12 hours and contains articles and guided exercises.
Cost: Free
Scope: Configuring Apple devices, MDM solution, connection setup
Created by Apple
Explore the courseExplore our library including IT training courses.
6. Introduction to Python
Python is a general purpose programming language that any IT professional should include in their arsenal of programming know-how. In this course, learners will be introduced to the beginnings of Python and its history. They’ll then be able to determine its main characteristics, common data types, and built-in functions. As debugging is vital when it comes to coding, there’s a lesson to show how bugs can be identified and fixed. This self-paced course can be completed in just 3-4 hours.
Cost: Free
Scope: History of Python, core characteristics, data types, debugging
Created by Alison
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7. Cybersecurity & Internal Threats
In this IT training course, learners will learn all about cybersecurity, cyberattacks, and the most common types of cyberattacks employed by hackers. Here, learners will uncover how cyberattacks happen, both internally and externally, and the measures to take to prevent them from happening. There’s also a lesson to help identify some signs of suspicious activity to look out for.
This 3-part course is part of SC Training (formerly EdApp)’s growing course library that can be taken for free. If you have multilingual teams, you’ll be glad to know that you can translate courses into 100+ languages in minutes. SC Training (formerly EdApp)’s AI translation tool uses your learner’s default mobile device settings to select your learners’ preferred language, saving you time in identifying which learners and user groups are foreign-language speakers.
Cost: Free
Scope: Cybersecurity, types of cyberattacks, preventive measures
Created by SC Training (formerly EdApp)
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8. Information Technology Foundations
With edX’s IT training course, learners will discover how information technology works when it comes to keeping organizations afloat by supporting collaboration and innovation. This course will delve into the role of software and the functions of hardware components to make communication, resource sharing, and many other processes efficient. The different roles of IT professionals will also be discussed to determine which ones are needed for the IT system to work effectively. You can learn at your own pace with edX’s course, but the estimated time to complete it is 6 weeks.
Cost: Free
Scope: Software categories, hardware components, IT roles
Created by edX
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9. Supporting and Troubleshooting Windows 10
This next IT training course is for organizations that use devices operating on Windows 10. Here, IT professionals will learn how they’ll be able to support these devices in a Windows Server domain environment. To achieve this, this course will tackle the different Windows 10 features, how they can be used in an Active Directory environment, and how to troubleshoot them. Those who are planning to take this course will be happy to know that it’s eligible for a Microsoft Software Assurance Training Voucher (SATV) redemption. Do take note that there are prerequisites before this course can be taken.
Cost: Available upon request
Scope: Windows 10 features, supporting devices, troubleshooting
Created by LearningTree
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10. Introduction to Cybersecurity
This IT training course is designed to provide employees with a glimpse into the current cybersecurity landscape and to equip them with the information they need to manage security protocols. By the end of this training, employees will have an enhanced understanding of cybersecurity principles and the knowledge to combat various threats, such as phishing, malware, and Bluetooth attacks. They’ll also be able to execute risk management processes and treatment methods. This course is a bit advanced but is still at a beginner’s level. The different topics were carefully curated and are spread out over 3 hours of self-paced video lessons. The good thing is that this informative course is free, but the downside is that you’ll only have 90 days to access it.
Cost: Free
Scope: Cybersecurity principles, risk management, cyberattacks
Created by Simplilearn
Explore the courseResolve technological problems with ease with IT training
An organization’s IT department deals with an organization’s technology and is often turned to when problems arise from its usage. Without them, daily operations, such as resource sharing and communications, can be interrupted and disrupt the flow of business. By keeping your IT professionals up-to-date with current information and refreshing their knowledge, you’ll be saved from a ton of headaches related to security breaches, data loss, hardware and software damage, and more. Deploying IT training courses will equip them with the knowledge and skills necessary to help keep operations running smoothly.