10 Negotiating Skills Training Courses
We’ve made a list of negotiating skills training courses to help your team handle tough situations better. Taking these courses will help your workers close deals faster, develop stronger relationships, and offer solutions that satisfy everyone.
1. Negotiation Fundamentals by SC Training (formerly EdApp)
Negotiation is an essential skill to have in your team's skill set. When they have good negotiating skills, they're better set up for success in multiple aspects of the organization. Negotiation Fundamentals by SC Training (formerly EdApp) helps them do just that
This negotiating skills training course walks your team through what negotiation is and how they can apply it in their day-to-day life. The course then paints a picture of why developing your team’s negotiating skills is crucial to your organization. It highlights how not having proper training in negotiation skills can cause an organization a lot of revenue and clients.
Negotiation Fundamentals also gives them the step-by-step process of how to apply this skill to different situations such as influencing when they don’t have authority, requesting big things, and making sure they get them.
One of the best things about this course is it integrates active learning into every single lesson. Instead of passively reading and watching this course, your workers have to go through activities like solving challenges and relevant issues. This encourages more thought and interaction with your learning material, and in the bigger picture, better learner engagement.
Cost: Free
Features: Why is negotiation important, how to develop negotiation skills, how to influence when you don’t have authority, how to ask for everything (and get what you want)
Created By SC Training (formerly EdApp)
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2. Advanced Negotiation by SC Training (formerly EdApp)
Knowing the basics of negotiation is important for any organization, but developing advanced negotiating skills will help your team get to the next level. SC Training (formerly EdApp)'s Advanced Negotiation teaches your workers about the different techniques, applications, and correlated behaviors and effects to watch out for in negotiations.
This negotiating skills training course details the different stages of the negotiation process and what to do in them. By learning how to apply the right strategies and tactics, your workers will have more confidence in dealing with tough situations. The course also tackles dealmaking and its implementation, how to build coalitions during talks, and what information to share (or not to share) at the bargaining table.
After learning all these topics, your workers will be able to have more success as negotiators in any scenario. Whether they’re closing a high revenue deal or engaging in multiparty negotiations, they’ll have it in the bag. Additionally, this course trains your team’s design critical thinking abilities. It improves their thought process to make better-informed judgments and solutions that keep everyone happy.
Cost: Free
Features: Stages of the negotiation process, sequencing strategies and tactics, dealmaking and implementation, building coalitions, information sharing at the bargaining table
Created by SC Training (formerly EdApp)
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3. Effective Communication by SC Training (formerly EdApp)
Effective Communication by SC Training (formerly EdApp) is designed for your learners to help them create meaningful negotiation discussions. It tackles how to polish your learners’ current communication techniques and styles in public speaking or even during online meetings. For example, some people tend to include a ton of metaphors and figurative speech before they get straight to the point. Doing that will not only make their audience lose attention and interest but also won’t drive their point across. It’s better to cut back on the flowery language and get straight to their point.
The tips and tricks included in this course are so simple and practical that your workers can apply them in their day-to-day conversations with co-workers as well. Not only will they be able to close deals faster, but also have a better rapport with the people they’re interacting with every day.
This course is included in SC Training (formerly EdApp)'s 100+ course collection, created by professional trainers and key opinion leaders. With SC Training (formerly EdApp)'s mission to democratize learning, the training course is free for you to change and deploy to your teams already.
Cost: Free
Features: Developing communication skills, public speaking, virtual communication, tips for effective communication
Created by SC Training (formerly EdApp)
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4. Handling Objections with Emotional Intelligence by SC Training (formerly EdApp)
Objections and pushbacks are typical of any negotiation process, but many still often lose their cool when they experience them. SC Training (formerly EdApp)’s Handling Objections and Emotional Intelligence will help your team to keep calm and collected when disagreements happen.
This negotiating skills training course tackles active listening, looking out for body language, how to resolve conflicts without hurt feelings, and how to accept feedback properly. In just 5 microlessons, your team will know the importance of nurturing their emotional intelligence so that they can take these pushbacks and comments constructively instead of personally.
This course's lessons apply SC Training (formerly EdApp)'s microlearning format by dividing long-form content into bite-sized bits of knowledge. By doing so, your learners are not swamped with information, which helps them to better absorb the content. Microlearning also reduces the time required to finish courses, leaving your team more time in their workday to finish tasks.
Cost: Free
Features: Active listening, body language, resolving conflicts, taking feedback, lesson review
Created by SC Training (formerly EdApp)
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5. Expectations Setting by SC Training (formerly EdApp)
Part of any negotiation process is to properly set expectations for each party so everyone knows what they can expect to get out of it. In SC Training (formerly EdApp)'s negotiating skills training course, your learners will be exposed to what expectations entail and how to fit everyone's expectations according to what each other needs.
The lessons help them avoid the traps of having unreasonably high expectations, which frequently result in disappointment, frustration, and fractured relationships. Aside from defining expectations for each party, they will learn how to deal with mutual goal setting so everyone feels consulted and heard.
SC Training (formerly EdApp) applies gamification to this course with quiz-type and game-type features such as drag-and-drop, sequencing, matching, and many more to make learning more engaging and competitive for your trainees. With gamification, your employees are more likely to finish and learn more from this course since gamification makes training fun and not a burden.
Cost: Free
Features: Elements of expectations, avoiding unrealistic expectations, knowing everyone’s expectations, bridging the gap through commitment and communication
Created by SC Training (formerly EdApp)
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6. Problem Solver by SC Training (formerly EdApp)
Any negotiation should be treated like a problem that needs to be solved. Different parties have different concerns that can clash or may not be met. But with SC Training (formerly EdApp)’s Problem Solver course, your workers will get their negotiations to where they need to be.
This negotiating skills training course provides your team with solutions through a structured, logical, and data-driven approach. The training course begins with a definition of creative problem solving and its importance. It also dives into the many concepts and forms of creative problem-solving methods to equip learners for overcoming any roadblocks during discussions. It also tackles how to get to the heart of the problem to avoid putting band-aid solutions to problems.
The Achievements tool in SC Training (formerly EdApp) makes learning this course more encouraging to your learners since it adds a competitive aspect to it. Your team can collect personalized banners and badgers when they reach milestones or complete lessons. It's a unique way to reward your team's accomplishments and keep them involved throughout their training.
Cost: Free
Features: Creative problem solving, principles of problem-solving, types of problem-solving, types of decision making
Created by SC Training (formerly EdApp)
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7. Active Listening by SC Training (formerly EdApp)
In any given negotiation, your workers need to be able to know how to actively listen to parties involved to make sure all needs are addressed and met. SC Training (formerly EdApp)’s Active Listening course helps your team develop and properly apply this skill in their negotiations.
This negotiating skills training course focuses on the fundamental concepts of active listening and how to use it to have better negotiations. The course defines what active listening is and the advantages that your workers will get after mastering this skill. It then discusses the different kinds of listening cues and listener types. It also outlines useful strategies and examples, so your team can apply the skill better in discussions. At the end of the course, your team will better address concerns and mitigate problems faster during negotiations.
Cost: Free
Features: Active listening techniques, types of listening, benefits of active listening, goals & outcomes of active listening
Created by SC Training (formerly EdApp)
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8. Getting Your Voice Heard by SC Training (formerly EdApp)
While it’s important to listen to other’s concerns, it’s equally critical for your workers to know how to assert themselves during negotiations. Otherwise, your organization’s interests would be sidelined and leave your concerns unaddressed. Because of this, SC Training (formerly EdApp) and The Spark designed a microlearning course where your team will learn the tips and tricks on how to put themselves forward and sell their ideas and your products and services better.
The OOF and DESC communication styles are discussed here in detail to improve your team’s assertiveness and how your workers can solve the problem of getting sidelined and not feeling heard. The course also touches on the different response styles and how to stay empathetic yet assertive.
Like other courses on this list, Getting Your Voice Heard is divided into microlessons so your training doesn’t feel overwhelming to your team. They’re able to digest the information better, remember key concepts instead of possibly irrelevant information, and have more fun when learning.
Cost: Free
Features: Techniques to be more assertive, the OOF and DESC models, different response styles
Created by SC Training (formerly EdApp)
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9. Successful Negotiation: Essential Strategies and Skills by edX
edX, in collaboration with the University of Michigan, developed this negotiating skills training course to help your team brush up on their negotiation skills and their tone when interacting with others. Successful Negotiation allows your learners to define negotiation and the step-by-step process to achieve it.
This self-paced course also tackles the types of negotiations and the key tactics of each for successful negotiations. Your team will deal with negotiation exercises and strategic planning by the end of the course, so they can apply what they’ve learned.
It can take up to 7 weeks to finish this course. If you want to get the certification for your team and have them retake the course when needed, you’ll have to upgrade your free plan and pay for additional features.
Cost: Free
Features: Steps to a successful negotiation, types of negotiations, negotiation techniques, strategy planning
Created by edX
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10. Closing a Deal by SC Training (formerly EdApp)
The primary goal of any negotiation is to be able to close it with solutions that make everyone happy. While this is mainly a sales training course, Closing a Deal by SC Training (formerly EdApp) can still be applied to other negotiation scenarios.
SC Training (formerly EdApp)'s negotiating skills training course teaches your workers about the best closing tactics, how to develop solid connections with the parties involved, and closing deals in the COVID-19 pandemic. In just three modules, your team will understand the important aspects of closing agreements, putting them one step ahead of the competition in terms of sales.
Like all SC Training (formerly EdApp) courses, this one is completely free and customizable. If you’re happy with the contents of the course, you can already deploy it to your team. If you want to add company details or processes to it, you can use the template library to make this course more specific to your team’s needs.
Cost: Free
Features: Modern strategies for closing, relationships and stakeholders, closing a deal during COVID-19
Created by SC Training (formerly EdApp)
Explore the courseTurn your team’s negotiation roadblocks into can-do challenges with negotiating skills training courses
Negotiation skills are at the heart of every professional’s life. We negotiate job offers with potential hires, contract details with suppliers and partners, and sales deals with clients. On a more personal level, we use our negotiating skills to develop a better rapport during meetings and manage conflicts with co-workers. Taking negotiating skills training courses will allow your team to do all these things. They can turn burdens into manageable challenges. They’ll never lose on negotiation deals but learn how to offer beneficial compromises for everyone. To get started on your employee training, choose from one or all of the negotiating skills training courses we’ve listed for you.