10 New Manager Training Courses

1. Stepping into Team Leadership

High-performing teams aren’t built overnight and are created through good management and leadership. With SC Training (formerly EdApp)’s Stepping into Team Leadership, new managers will be made aware of the expectations that come with their new role, which include supporting team members, building meaningful relationships, demonstrating accountability, and many more. When it comes to managing goals and objectives, there’s a lesson on how to define a clear scope of work to your team to avoid scope creep and for work to be done efficiently. It also discusses how to effectively communicate with your team and manage their time, along with best practices to follow.

This 4-part course leverages microlearning which aids in better knowledge retention and comprehension by presenting key concepts and relevant information in bite-sized chunks. It’s the perfect learning approach to avoid information overload for new managers who have to make big adjustments from their previous roles.

Cost: Free (up to 10 users)

Scope:

• Expectations of a team leader
• Defining work expectations
• Team time management
• Team communication

Created by SC Training (formerly EdApp)

3. People Management Skills

Some people are a natural at handling and managing people. However, it doesn’t mean that these skills can’t be learned by those who are aspiring to become managers or those who are just starting. In FutureLearn’s People Management Skills course, new managers will discover the fundamentals of people management, such as delegating, prioritizing, and developing trust. The various management styles will also be discussed so new managers can reflect on their management styles and develop an approach that best suits them. This course also tackles developing your team, managing their performance, and ensuring a healthy workforce.

Cost: Free

Scope:

• Fundamentals of people management
• Management styles
• Team development
• Performance management

Created by FutureLearn

5. Managing Difficult Conversations

Having difficult conversations can be tough when not handled well, especially if you’re not used to having them. However, these can be inevitable when managing a team that comes from different backgrounds and has varying characteristics. With SC Training (formerly EdApp)’s Managing Difficult Conversations, new managers will learn all about the importance of going through difficult conversations and turning them around into something positive. It identifies common mistakes that people do when having difficult conversations and discusses how difficult conversations can be different when you’re a leader. As more teams have now been embracing remote work, it also teaches you how to prepare for it and handle them remotely. Other important topics also include giving negative feedback effectively and delivering an authentic apology to clients.

One notable feature from SC Training (formerly EdApp) that trainers can take advantage of is the in-lesson Discussion feature, which allows users to start a forum-like conversation to encourage peer learning and learners' reflection. Admins can create a discussion on a specific topic and learners can post and comment on others' posts.

Cost: Free (up to 10 users), paid features

Scope:

• Common mistakes in difficult conversations
• Handling difficult conversations as a leader
• Remote approach in difficult conversations
• Delivering negative feedback
• Client apology

Created by SC Training (formerly EdApp)

6. Plan Effective Meetings

According to a survey conducted by SurveyMonkey, 32% of people find themselves thinking, “this meeting could have been an email” all or most of the time. Meetings take a big chunk of time out of our busy days, even when they’re held online. That’s why it’s important that there’s always a clear purpose and that time is used efficiently. To help new managers ensure that they conduct productive meetings, Google has developed the Plan Effective Meetings course. Here, learners will know how to prepare and plan for a meeting by drafting an agenda template that can be reused. They’ll also learn about the elements of an effective meeting, such as defining the start and end time and setting expectations for attendees. This course takes only an hour to complete and learners will also gain additional skills by answering virtual training activities in Google Docs, Hangouts, Forms, Sheets, and Slides.

Cost: Free

Scope:

• Creating a meeting agenda
• Elements of an effective meeting
• Conducting meetings online

Created by Google

8. Management Skills for New Managers

The American Management Association has created this course so that new managers can easily gain the core skills needed to thrive in their jobs. In this course, new managers will learn about the qualities and abilities required for effective management, determine roles and responsibilities managers perform, and learn about the current challenges that managers face today. To help bring out the best in their team members, lessons in this course will discuss the art of influencing others, building a motivational climate, coaching for performance, and delegating for growth and development. 

This course can be taken online, however, it comes at a steep price and you can only choose from the schedules they provide.

Cost: US $2645 (non-AMA members), US $2395 (AMA members)

Scope:

• Qualities for effective management
• Roles and responsibilities of managers
• Performance management
• Team delegation

Created by American Management Association

10. Leadership Theory: Leader-member Exchange (LMX)

Not all employees are treated the same way by their managers, which is what the leader-member exchange theory (LMX) is all about. As a new manager, it’s essential to learn about this theory so that you can be aware of how you interact with your team members and form relationships accordingly. This course starts by defining what LMX is and providing a brief history. It then differentiates it from other leadership theories and identifies the stages that leaders and members go through, such as role-taking, role-making, and role-routinization. It also highlights the importance of recognizing the in-group and out-group that is usually formed during the role-making phase and discusses the various pros and cons they come with. It then ends with a lesson on eliminating in-group bias and using their strengths instead to avoid workplace conflicts.

Since SC Training (formerly EdApp) is a mobile learning solution, courses can be accessed by learners anywhere and anytime from their mobile devices. This is a big time saver as they can go through their lessons during downtimes or even in their daily commute.

Cost: Free (up to 10 users)

Scope:

• Introduction to LMX
• In-group and out-group
• Avoiding in-group bias

Created by SC Training (formerly EdApp)