Operations management is all about the foundations of a business – from how it functions and gets the work done to how it produces goods and services for customers. It applies to any industry – from running a restaurant, a hospital, or an online retail business.
So, we’ve put together 10 operations management courses to help you develop a more efficient workplace system.
When most people think about business, they tend to focus on the glamorous stuff – the marketing campaigns, high-level strategy, big deals, and partnerships. But the truth is, the real backbone of any successful organization lies in its operations. It's the behind-the-scenes work that transforms ideas into reality and keeps everything running smoothly day to day.
In this course by SC Training (formerly EdApp), you’ll get to dive into the nitty-gritty of how successful businesses consistently hit their profit targets. With eight jam-packed lessons, you'll learn the strategies and techniques that professionals use to keep their operations running like a well-oiled machine, like how to master the economics of business and hold people accountable. If you want your team to learn the secrets of the most successful companies out there, you won't want to miss this.
Although the training is packed with information, it’s still highly engaging with SC Training’s built-in gamification. Your team can go through important lessons like it’s a game with tapping, swiping, and dragging elements. This makes learning more engaging and less like a chore.
Created by: SC Training
Length: 5-10 minutes per lesson (self-paced)
Certificate: Available
Cost: Free (up to 10 users)
Most of the time, inventory management, workforce planning, and supply chain logistics usually take center stage when thinking about a smooth and efficient business operation. And rightly so, because these are critical pieces of the puzzle that keep a business running.
But there's one area that doesn’t get the attention it deserves, and that's courier delivery. In reality, many companies need a reliable and high-performing courier service to get the products and materials where they need to go – on time and in perfect condition.
And so, this course by SC Training is all about helping your delivery team get up to speed and thrive in their job. The course covers how courier services work, sharing tips to improve performance, preparing for any tricky situations that might come up, and making sure your team knows all the important terminologies.
With SC Training’s microlearning focus, you can make sure that your team is upskilling with bite-sized lessons that they can finish in 5 to 10 minutes and at their own pace. You won’t have to worry about their short attention spans or busy delivery schedules again. SC Training has tons of free online management courses with certificates that you can accomplish quickly – perfect for your team who’s always on the road.
Created by: SC Training
Length: 5-10 minutes per lesson (self-paced)
Certificate: Available
Cost: Free (up to 10 users)
When it comes to the food industry, people tend to focus on new recipes, effective marketing, and innovative products. But – in an industry as complex and high-stakes as food and beverage – getting the behind-the-scenes process right is essential.
It allows you to consistently deliver a top-notch customer experience, no matter what challenges you face. This includes inventory control, production planning, supply chain optimization, and quality assurance.
So, if you're in the food industry, this operations manager course is the right one for your team. It includes six lessons, such as opening the store, cleaning, sanitizing, and closing. To make sure that they absorb the right information, there’s a quiz at the end of the course. Plus, your team can access a list of sources for future reference.
Created by: SC Training
Length: 5 to 10 minutes per lesson
Certificate: Available
Cost: Free (up to 10 users)
Risk assessment is a critical skill that can benefit professionals in all industries. Whether you're working in project management, operations, or finance, understanding how to effectively assess and mitigate risks is important. Risk will always be present and ignoring them can have serious consequences for your business.
Risk assessment allows you to proactively identify potential threats, analyze the likelihood and impact, and develop strategies to reduce them. Without this process, you're essentially flying blind and leaving your organization vulnerable.
That's why this course by SC Training can help you improve your business operations. The course has five lessons, discussing the importance of risk assessment, risk management steps, hierarchy of risk controls, training methods, and how to use SafetyCulture for risk management.
Created by: SC Training
Length: 5-10 minutes per lesson (self-paced)
Certificate: Available
Cost: Free (up to 10 users)
Another essential part of any successful business is a strong focus on quality control. It doesn't matter if you're manufacturing physical products, delivering services, or anything in between - making sure you maintain high standards of quality is critical.
Think about it – if you're a customer, what do you expect from your business? You want the products or services you purchase to work as advertised, to be reliable, and to meet your needs. If the quality is lacking, it can lead to all sorts of headaches - returns, complaints, damaged reputation, and ultimately, lost business.
This SC Training course can help you embed quality control throughout your entire business operations. It has six lessons about introducing the concept, comparing assurance and control, understanding the ISO standards, and finding ways how to enforce it in your business. The important information is summarized at the end of the course in a key takeaways section. Then, a final assessment is given to test your team’s knowledge of the course.
Created by: SC Training
Length: 5-10 minutes per lesson (self-paced)
Certificate: Available
Cost: Free (up to 10 users)
If you don't have the right products or materials in stock when your customers need them, you're going to have a hard time fulfilling orders and keeping them happy. On the flip side, if you over-stock and have too much sitting in your warehouse, that ties up valuable capital that could be better used elsewhere in the business.
That’s why this SC Training course on stocking can be beneficial for your business operations. It includes five lessons where you can learn the basics of stock management, control systems, and receiving or offloading inventory. The course concludes with a review quiz to make sure your team learned the necessary information.
Created by: SC Training
Length: 5-10 minutes per lesson (self-paced)
Certificate: Available
Cost: Free (up to 10 users)
Effective operations management is crucial for the success of any business and your team can start by taking an in-depth course like this one by Coursera. This self-paced course is beginner-level and there’s no need for any prior experience or knowledge to start learning.
This operations management course focuses on four modules: Introduction, Process Analysis, Flow Management and Lean Operations, Little’s Law, and Quality. By the end of the course, your team will have a better understanding of how to optimize flow, analyze processes, drive improvements, and especially – take their operations management skills to the next level.
In the fast-paced and ever-changing world of modern business, every part of the organization must be coordinated. The workflows, supply chain, inventory, data, people – it can get incredibly complicated quickly. But when you have a high degree of organization, that's when the magic happens.
In this engaging operations management training, your team will dive into the core elements of organization and analysis that drive business success. They can learn cutting-edge skills like process analytics, supply chain optimization, and operations strategy to elevate their operations skills. Plus, when they complete the course, they’ll earn an operations management certificate to showcase their new skills.
Your team can become experts in operations management with this informative course on quality and supply chain management. The course covers management training topics such as infrastructure for Organizational Learning, Process Control and Capability, Supply Chain Management, and Operations Resilience.
So, whether you're looking to streamline workflows, boost productivity, or future-proof your organization, this course will empower your employees to drive game-changing results. When they complete the course, they’ll get a certificate to show their upskilling in operations management.
The goal of operations management is to improve productivity and keep customers happy. To do this, your team needs to understand how the organization works inside and out.
This operations management course by OHSC equips your team with the strategic know-how and ability to make data-driven decisions so your organization can thrive in today's fast-paced business landscape.
This jam-packed course includes an introduction to operations management, the types of operations, practical application, understanding financial terms, key reports, and getting the right people in place.
Operations management is the backbone of any successful business. This dynamic discipline is responsible for overseeing the essential processes, workflows, and supply chains that power an organization's productivity, efficiency, and profitability.
In other words – it’s how a company can produce and deliver the products and services that their customers want.
An operations management course is all about training your teams on how the raw materials, labor, and equipment transform into the final products and services that your customers want.
Your team can learn strategic skills and analytical tools to optimize your organization's core processes and workflows. They’ll dive deep into areas such as supply chain logistics, inventory control, quality assurance, and process improvement which are crucial in maintaining a high-performing team.
Plus, they’ll discover techniques to identify inefficiencies, eliminate waste, and make data-driven decisions that drive profitability and productivity. When you optimize your business operations, you can achieve better product quality, cost efficiency, and make sure deliverables are on time – so your customers are happy and so is your bottom line.
In essence, operations management is the engine that keeps businesses running smoothly. It's making sure everything from people and production to supply, quality control, and customer service is working like a well-oiled machine.
And it optimizes the areas where it’s not. Operations managers are the masterminds behind the scenes, constantly finding ways to streamline processes, cut costs, and boost efficiency. It requires strategic thinking, data analysis, and a keen eye for spotting areas for improvement. This way your business can create maximum value for customers and stay ahead of the competition.
As your business continues to grow and evolve, the demands will become more complicated. It’s all about finding that balance in efficiency, cost control, quality assurance, supply chain, and customer feedback – all while pushing for growth.
One of the best ways to do this is investing in your team’s skills and knowledge, so you don’t run the risk of falling behind on adaptability and innovation.
It’s also beneficial for your workplace as it drives employee engagement and retention higher. – learning new techniques, discovering more efficient workflows, and fine-tuning their abilities to deliver an exceptional product and customer experience.
Plus, training can have a huge impact on your team’s morale and productivity. When people feel like their company is genuinely committed to helping them grow and develop, it boosts their engagement, productivity, and overall job satisfaction. At the end of the day, happy and empowered teams deliver their best work and can overall impact the success of your organization.
SC Training has tons of free online management courses with certificates that your team can accomplish quickly.
Discover comprehensive operations management courses and more when you join SC Training. Sign up today for free.