The 10 best pharmaceutical sales training courses (free)
We’ve put together a list of the best online courses for your pharmaceutical sales training needs! It tackles lessons on medication management, accountability, sales strategies, and more.
Pharmaceutical sales training #1
Medication Management
At the heart of patient care is effective medication management. SC Training (formerly EdApp)’s training course is designed to help your sales rep recognize the need to ease their customers’ symptom treatment and support their healing process.
Using the microlearning approach, this pharmaceutical sales training course dives deep into the purpose, importance, and strategies of medical management. Course-takers will learn the best practices for keeping records, administering medications, evaluating symptoms, and navigating difficult patient situations. They’ll also learn how to handle, store, and dispose of waste to prevent potential risks that can put them and their customers at risk.
Cost: Free (up to 10 users)
Created by: SC Training (formerly EdApp)
Scope: Overview of medication management, medication administration techniques, proper storage and waste management
Pharmaceutical sales training #2
Effective Call-Closing
This specialized training program on effective call-closing gives pharmaceutical sales professionals proven tips and tricks for sales success. It includes lessons on summary closes, sharp angle closes, and assumptive closes, along with practical insights for every application.
The training also highlights the significance of continuously improving the closing rate. Learners will discover valuable strategies to enhance their closing skills and adapt their strategies to different situations.
Cost: Free (up to 10 users)
Created by: SC Training (formerly EdApp)
Scope: Sales closing techniques, improving your closing rate, closing sales during a pandemic
Pharmaceutical sales training #3
Accountability
Part of a pharmaceutical sales rep’s responsibility is to give accurate information about the benefits and risks of pharmaceuticals while maintaining integrity and avoiding any misleading claims.
SC Training (formerly EdApp)’s Accountability course emphasizes the value of building trust and highlights the real-life consequences when accountability is compromised. The training covers a wide range of topics, including the expected standards within the company and practical strategies for maintaining accountability in client interactions.
Cost: Free (up to 10 users)
Created by: SC Training (formerly EdApp)
Scope: Accountability in detail, accountability of the company, accountability to customers
Pharmaceutical sales training #4
The Language of Sales
Divided into three parts, this pharmaceutical sales training equips your team with practical communication skills that’ll help them sell products while establishing connections with their customers. It explores the art of active listening, empathizing with buyers’ needs, engaging in conversations, and creating compelling arguments that resonate. By completing the course, your team will develop the mental resilience and adaptability it takes to excel in their day-to-day tasks.
Cost: Free (up to 10 users)
Created by: SC Training (formerly EdApp)
Scope: Building relationships and cultivating trust, developing convincing arguments, navigating tough situations
Pharmaceutical sales training #5
Active Listening
Like any other sales role, pharmaceutical sales requires excellent active listening skills for effective customer interactions to happen. With SC Training (formerly EdApp)’s comprehensive course, you can enhance your pharmaceutical sales representative’s listening skills to overcome objections and initial client resistance. It includes topics that range from reading customer body language and nonverbal cues to dealing with the common obstacles encountered during active listening.
Cost: Free (up to 10 users)
Created by: SC Training (formerly EdApp)
Scope: Active listening in sales, core principles of active listening, listening for what’s not being said, barriers to active listening
Pharmaceutical sales training #6
Solution Selling Strategy
This pharmaceutical sales rep training tackles solution selling strategies that’ll help learners understand customer pain points and individual needs. It’ll encourage them to think creatively, come up with personalized solutions, and position their products as the perfect fit for customers’ needs. They’ll also learn how to execute a well-defined solution-selling action plan, which can help them further themselves as trusted partners in meeting healthcare needs.
Cost: Free (up to 10 users)
Created by: SC Training (formerly EdApp)
Scope: Introduction to solution selling, coping risks and opportunities for solutions, creative problem-solving, setting and tracking a solution selling action plan
Pharmaceutical sales training #7
Integrity Selling
Focusing on ethical sales behaviors, this pharmaceutical sales training program will teach your learners how to cultivate long-term and productive partnerships through integrity selling. Here, they’ll delve into the different techniques for identifying customer needs and maximizing selling opportunities. They’ll also learn to create a customer-centric culture, establish trust, and foster customer relationships that last.
Cost: Contact for pricing
Created by: Integrity Solutions
Scope: Importance of integrity, integrity selling techniques, determining customer needs and behavior styles, building trust
Pharmaceutical sales training #8
Consultative Selling
Richardson’s Consultative Selling is another course you can add to your pharmaceutical sales training program. It presents a roadmap for buyer-focused conversations where learners can gain a deeper understanding of their customers. They’ll know how to position unique value, master critical selling skills, handle objections, and build trust—all of which are essential for meeting the needs of today’s savvy buyers.
Cost: Contact for pricing
Created by: Richardson
Scope: Planning and preparing for customer meetings, making connections, positioning value, resolving sales objections, six critical skills for selling
Pharmaceutical sales training #9
Closing a Deal
SC Training (formerly EdApp)’s course is a great way to up your pharmaceutical sales training plan with flexible, up-to-date closing strategies that can transform prospects into loyal customers. Through this interactive course, your learners will discover how to ask the right questions and select the most effective approaches for any given situation. But it’s not just about techniques—this course also discusses the importance of having genuine relationships with stakeholders, understanding their unique needs and concerns, and aligning goals to seal the deal successfully.
Cost: Free (up to 10 users)
Created by: SC Training (formerly EdApp)
Scope: Modern strategies for closing, relationships with stakeholders, closing a deal during COVID-19
Pharmaceutical sales training #10
Hazard Communication
Hazard Communication goes into detail about the essential know-how to handle chemicals securely in a pharmacy setting. It’ll walk your learners through the different types of hazardous chemicals and how to recognize hazard labels and warning signals.
By the end of the training, your pharmaceutical rep should be able to confidently complete safety data sheets in line with OSHA and GHS requirements. This allows them to work with high-risk medications without compromising their own safety, that of their colleagues, or that of the patients they serve.
Like all SC Training (formerly EdApp) courses, this bite-sized course makes your learners’ learning experience effective and engaging with game-like elements and multimedia features at your disposal.
Cost: Free (up to 10 users)
Created by: SC Training (formerly EdApp)
Scope: Types of chemical hazards, how and when hazards occur, risk management, GHS-compliant chemical labels, safety data sheets
Sales representatives are the driving force behind successful companies, so it’s only right that you give them the resources they need to excel at their jobs. As an employer, the best way you can support both your new and existing sales reps is through a comprehensive training program.
In the context of pharma sales, training is more than just teaching your reps the features and benefits of your products. It’s a structured learning initiative that also helps them develop an understanding of the healthcare landscape, so they can foster relationships successfully while following ethical guidelines.
Training is also a starting point for developing skilled and well-rounded pharma sales reps capable of handling any given task. To achieve this, you can look for pharmaceutical sales courses that commonly dive deep into topics like product knowledge, industry regulations, communication skills, and selling techniques.
What does a pharmaceutical sales representative do?
Pharmaceutical sales representatives are in charge of promoting and selling pharmaceutical products to healthcare professionals, such as doctors and pharmacists.
Here, you’ll find some of the key responsibilities and tasks that a pharma sales rep handles on a daily basis:
- Build relationships with customers or healthcare professionals like doctors, pharmacists, and hospitals.
- Promote and sell pharmaceutical products to customers.
- Educate customers about the features and benefits of the products.
- Give accurate information on product indications, side effects, and comparisons to competitors.
- Keep up-to-date with the latest treatment guidelines and market trends.
- Conduct product presentations and demonstrations.
- Answer questions and address concerns from customers.
- Work with healthcare professionals to identify patient needs and recommend appropriate products.
- Maintain records of sales activities and customer interactions.
- Follow ethical guidelines and legal regulations on pharmaceutical sales.
Improve sales performance with pharmaceutical sales training
Medical sales schools can only take your sales reps so far. Without additional training, they might struggle during challenging sales situations, which could lead to missed opportunities. That’s why it’s necessary that you equip them with top-notch learning resources like pharmaceutical sales training manuals and courses.
Keep in mind that by training your pharma sales reps, they’ll better understand the products they’re selling, foster stronger relationships with their customers, and navigate industry regulations. Training even enhances their communication and negotiation abilities, which are significant factors for increased sales performance and long-term success.
While there are plenty of pre-made pharmacy courses online, there are also tools where you can build your own pharmacy courses with ease, like SC Training (formerly EdApp).