As a manager, your business can’t afford to violate any Responsible Service of Alcohol requirements or standards. To avoid penalties or forced closures, make sure that staff members are well-equipped to limit consumption and protect customers. Train them effectively with these 10 best RSA courses online.
Starting our list is SC Training (formerly EdApp)’s complete RSA course, tailored to refresh your staff on responsible alcohol service. Team members can relearn New South Wales’ legal requirements and service guidelines for delivering liquor, including restriction hours, server responsibilities, and consumption monitoring.
This NSW RSA course complies with the Liquor Act of 2007. It recaps proper intoxication minimisation practices such as early intervention, non-alcoholic offers, and service refusal. These skills help your staff prevent incidents and create a positive customer environment.
Any good business has its own policies and standard procedures to promote quality and compliance. With SC Training’s editable courses, you can add your business’s protocols, guidelines, and workflow to our industry-grade content. This way, you can reinforce top-notch service with consistency and mastery.
Created by: SC Training
Length: 5-10 minutes (self-paced)
Certificate: Available
Cost: Free (up to 10 users)
Express Online Training offers a practical RSA course tailored to Victoria’s laws and regulations. This self-paced training resource covers the principles of responsible alcohol service, such as state guidelines, customer awareness, and liquor-related issues.
The registered training organisation (RTO) teaches your staff about standard drinking limits and signs of early intoxication for timely service refusal. These essential abilities equip teams to manage customer behaviour professionally, maintaining positive experiences.
This general RSA certificate course explores crucial skills for compliant and orderly alcohol service. It guides your team in assessing liquor consumption and knowing when to intervene, making sure each customer drinks safely.
Additionally, the online RSA training can enhance your staff’s soft skills in communication, conflict resolution, and patron assistance. As a result, they can effectively control access and services.
Following that is compliance training under the Australian Capital Territory regulations. The CTA Training Specialists course highlights the state’s RSA principles, covering accurate beverage information, non-alcoholic alternatives, and the effects of liquor on different individuals.
This online training also helps your staff understand organisational alcohol policies based on legal requirements. Employees can manage the sale and service of beverages properly, regardless of store situations or conflicts.
Next on our list is SC Training’s RSA refresher course, specialising in Queensland’s alcohol service provisions. It reviews legal standards and operational strategies to reduce liquor-related harm, like limiting high-alcohol-content drinks and coordinating with Safe Night Precincts (SNPs).
This bartending training and staff course also explores best practices for restricting the entry of intoxicated individuals and minors. Team members can reassess signs of drunkenness and ID inspection procedures, using Australia Post Keypasses and Queensland Digital Licence Scanners.
With SC Training, you can make refresher programs flexible and accessible, regardless of your team’s busy schedule. Our frontline training tools and solutions are made for mobile training, allowing staff members to complete skill-based courses anytime, anywhere.
Created by: SC Training
Length: 5-10 minutes (self-paced)
Certificate: Available
Cost: Free (up to 10 users)
Clear to Work’s Western Australia RSA training guides staff members in responsible and compliant liquor service practices. This course can apply to any employee serving, selling, and monitoring alcoholic drinks, helping you manage smooth operations.
These state-vetted lessons address professional standards and legal regulations related to hour restrictions, service refusal, and bartender skills. It also includes complete age verification and appropriate promotional techniques, allowing your team to satisfy customer needs safely.
Edway Training offers a detailed course for liquor service in Sydney-licensed establishments. It describes strategies for promoting responsible drinking, including restrictions on high alcohol content, limits on drink top-ups, and strict service closure times.
Plus, this online RSA training can enhance your staff’s understanding of liquor laws and age verification practices. This knowledge allows them to fulfil their responsibilities, creating compliant and high-quality experiences.
This Northern Territory course equips employees with the necessary skills to meet the qualities of SITHFAB021 Provide responsible service of alcohol. Staff members can learn the consumption limits for different types of liquor, the effects of alcohol, and key concepts of RSA.
Additionally, the program teaches how to measure standard drinks and inform customers about their contents. This allows your establishment to maintain safe drinking and better protect patrons.
Our next course meets the RSA certificate requirements of Liquor Control Victoria. It highlights the state’s regulations and standards for safe alcohol service and sales, helping your teams secure compliance and quality.
Staff members can learn to monitor and assess signs of intoxication, drug use, or other unruly behaviour that can affect a peaceful environment. Gaining this knowledge helps them manage customer restrictions, handle refusals, and protect store security.
This RSA online course from SC Training covers South Australia’s general code and practices for alcohol service, based on the Liquor Licensing Act of 1997. It reviews the duties and responsibilities of servers in preventing unruly behaviour caused by alcohol consumption, helping them secure the peace and compliance of your establishment.
The refresher course emphasises a slow service pace and restraint in promotional activities. It also highlights proper lighting, ID inspections, and customer monitoring, enhancing crowd control and maintaining enjoyable service hours.
SC Training’s group training feature makes staff refreshers a breeze to manage. This reliable tool automatically tracks each team member’s attendance, completions, and assignments in one platform. This allows you to say goodbye to juggling multiple record sheets and devices.
Created by: SC Training
Length: 5-10 minutes (per lesson)
Certificate: Available
Cost: Free (up to 10 users)
RSA courses are essential for building a responsible and reputable business that customers can gladly visit. They develop skilled staff members who can serve alcoholic beverages safely, contributing to a positive hospitality experience.
With this training, establishments that sell and supply alcohol can effectively meet legal and quality standards. Your staff can better protect and serve customers by understanding the effects of alcohol, recognising potential risks, and practising good service.
An RSA course is mandatory training for delivering compliant, high-quality alcohol service in hospitality. It equips your staff members with the knowledge and skills needed to serve, sell, and supply alcoholic beverages safely in licenced establishments.
The course teaches teams essential RSA topics, including legal requirements, intoxication minimisation, standard alcohol measures, and responsible services. It enhances their ability to satisfy customers while promoting alcohol safety.
All states and territories require all staff members who directly sell or serve alcoholic beverages to complete RSA training. This includes bartenders, waitstaff, and servers who prepare and deliver drinks to customers.
However, it’s important to check the differences in legislation based on your business’s location. Here are some of the key variations that you should take note of:
RSA training isn’t just a box to check off; it’s crucial for building a successful and trustworthy business. When your staff meets legal, quality, and safety standards for alcohol service, the establishment can minimise costly fines and reduce the risk of closures. More importantly, it signals to customers that they’re being cared for.
This is why an RSA course serves as an important security measure for hospitality businesses. It’s a valuable step in maintaining operations and profitability by equipping teams to deliver alcohol services that protect visitors’ health and support the organisation’s goals.
Deliver above-quality services with an RSA course. Sign up for SC Training today!