10 Store cleanliness & hygiene training courses
A clean store displays professionalism and creates a welcoming atmosphere that encourages customers to stay longer. These 10 store cleanliness and hygiene training courses can train your team on proper cleaning techniques and help them understand the role of hygiene in retail success.
Hygiene and Cleanliness
First on our list is an SC Training course that teaches your retail team to clean smarter and faster. Beyond basic cleaning techniques, it allows your team to plan ahead and strategize in order to get more value out of their cleaning tasks. This includes techniques like touchpoint sanitation for surfaces often touched by other people.
The first lesson in the course presents several questions your team can ask themselves to decide which chemicals they should use for their cleaning tasks. Factors like eco-friendliness, strength, usability, and even dilution rate can determine if a chemical is the right fit for the job.
In the second lesson, your team is presented with 3 ways to identify the scope of the job. It helps them decide a minimum requirement to define a place as ‘clean’ and consider available resources, along with the pros and cons of their available cleaning options. A lesson on personal protective equipment (PPE) is also included for cleaning safety.
To keep track of your team’s performance, SC Training offers advanced analytics and reporting that make it easier and faster to analyze progress. This makes it more convenient to be on top of everyone’s training, even as you train teams across different branches.
Created by: SC Training (formerly EdApp)
Length: 5 to 10 minutes (self-paced)
Certificate: Available (for completion)
Cost: Free (up to 10 users)
Office, Janitorial and Retail Cleaner Training Course
This course from Cleaning Masterclass explores different cleaning techniques for a more efficient cleaning process. It tackles zone cleaning and equipment color-coding, as well as particular cleaning methods when dealing with floors, carpets, and commonly touched surfaces.
The course comes with discussions on the health and safety of cleaners and the steps they can take to protect themselves from cleaning hazards. As such, the latter part of the course talks about proper PPE usage, along with specific safety practices to keep in mind to avoid cleaning risks.
Housekeeping Awareness for General Industry
ClickSafety’s sanitation course tackles best housekeeping practices for the general industry. It encourages compliance among your retail teams by familiarizing them with OSHA housekeeping standards. Proper PPE usage and the safe handling and storage of cleaning chemicals are some of the key topics discussed.
Additionally, the course offers essential cleaning techniques like dust and dirt control methods, waste management, proper use of cleaning agents, and more.
Personal Hygiene
There’s no telling what your team has been exposed to before they came to work. Even stores in pristine condition run the risk of causing illnesses if their employees are not sanitary. Making sure your team can maintain their personal hygiene can stop them from bringing any disease-causing bacteria into the store.
Taking a step back from usual store cleaning training, this course teaches various hygiene practices and offers real-life applications for more scenario-based learning. On top of this, it also explains the role of personal hygiene and uniforms in maintaining food safety and avoiding contamination.
SC Training courses are designed using microlearning templates that divide lessons into 5 to 10-minute segments of learning materials. This allows your team to complete their training faster while accommodating short attention spans for better comprehension.
Created by: SC Training
Length: 5 to 10 minutes per lesson (self-paced)
Certificate: Available (for completion)
Cost: Free (up to 10 users)
ASC247 Retail Cleaning Training Course
Offered by ASC Services, this course was designed to help cleaning professionals fulfill their responsibilities before they get deployed to a retail cleaning site. This makes it a good source of knowledge for retail teams who don’t plan on hiring store cleaners externally and would rather do the job themselves.
It tackles key topics such as zone-specific cleaning methods, correct chemical usage, safety practices, and equipment operation for more efficient cleaning. It also teaches your team to work according to company specifications and schedules to reduce downtime and maximize results despite the limited availability of resources.
Housekeeping Online Training
Next on the list is a housekeeping course from Coggno that can teach your retail team hazard identification. Knowing how to spot biological, chemical, ergonomic, and physical hazards is key to getting them fixed before they translate into bigger store problems. It also teaches your team to plan a housekeeping program for more consistent results.
Food Safety HACCP for Retail Food Establishments (16-Hour)
For retail teams specifically working in food establishments, this food safety course tackles the best practices of facility cleaning to make sure food products are safe to consume. It also comes with helpful tips to maintain your team’s personal hygiene, helping them learn how they can protect their customers and themselves at work.
The course also covers the principles behind Hazard Analysis and Critical Control Points (HACCP). This makes sure your retail team effectively eliminates housekeeping risks by accurately identifying the hazards present in the workplace.
Food Hygiene
This Alison course helps your team realize the consequences if the store is not properly cleaned and maintained or if personal hygiene is neglected. It teaches them what foodborne illnesses are and how they can be transferred through cross-contamination, highlighting the importance of following recommended cleaning practices.
Physical Cleaning Tasks and Safety
Cleaning every corner in every room in a store is key to keeping the whole place spotless. This SC Training course will walk you through essential cleaning practices to keep your store bacteria-free. It also covers cleaning terminologies and principles that can give them foundational knowledge on cleaning.
The course will teach your team the ideal properties to look for in cleaning supplies and equipment to maintain workplace safety. Additionally, it lists down which cleaning products are best used, whether they’re for cleaning surfaces or floors. It also covers high-dusting cleaning for hard-to-reach areas like ceilings.
Other lessons in the course cover other important skills like mopping, mop wringing, and garbage handling. Learning these equips your team to take on cleaning responsibilities more confidently when needed.
Created by: SC Training
Length: 5 to 10 minutes per lesson (self-paced)
Certificate: Available (for completion)
Cost: Free (up to 10 users)
Housekeeping Safety
This housekeeping safety course is mainly designed for warehouse cleaning. However, your team can also apply the lessons when cleaning retail stores. This includes lessons on corrosive chemicals that may burn the skin or cleaning solutions that can form a deadly gas when accidentally mixed together.
To help address these risks, OSHAcademy also lists various work practices that can eliminate these hazards or prepare your team for them. It also explains different OSHA requirements on housekeeping training and employer responsibilities regarding cleaning safety for your team’s compliance.
What is retail store cleanliness and hygiene training?
Retail store cleanliness and hygiene training are lessons that teach retail teams how to keep stores sanitary for the safety and comfort of customers. It covers topics like cleaning techniques, proper usage of cleaning products, and personal hygiene. These lessons aim to keep stores germ-free and uncontaminated.
What are the benefits of store cleanliness and hygiene training?
Store cleanliness can make all the difference in your customers’ shopping experience. It creates a welcoming atmosphere that demonstrates professionalism among your staff. Plus, it preserves your merchandise’s shelf life too. Store cleanliness and hygiene training enables your team to bring this to the table, along with other benefits:
- Consistent store standards: Training gives employees a certain standard of cleanliness to follow, making the store consistently spotless. This means your customers can have a clean and comfortable experience in your store, regardless of who’s on duty.
- Reduced health risks: When everyone knows how to keep the store clean, they lessen the risk of spreading disease-causing bacteria. As a result, employees and customers alike have significantly less chance of getting sick, saving you from paying medical costs and receiving customer complaints.
- Employee confidence boost: When products accidentally spill or break, knowing how to clean them up can show customers that your team is professional and well-prepared for any situation. Learning key store cleaning skills can improve your team’s confidence to handle such unplanned situations.
- Compliance: Regulations like the FDA Food Code and 29 CFR 1910.141 require a clean and sanitary facility to make sure food is safe for consumption. Training makes sure your retail team can comply with these standards.
What are the most common cleaning challenges in retail spaces?
Store cleanliness and hygiene training can equip your retail team to handle any situation on the job. Below are some of the most common cleaning challenges that training aims to solve:
1. Sticky floors
Using the wrong cleaning products or excessive chemicals can leave floors sticky, making them unpleasant and unsafe for customers. Make sure to double-check the cleaning products your team is using and look for fast-drying features as well.
2. Damp or wet floors
Traditional cleaning methods like mopping often leave floors wet for too long, increasing the risk of slips and falls. Machines that simultaneously scrub and vacuum out water and microfiber cloths can help with this. If you wish to continue using regular mops, this cleaning course covers wring mopping in detail to avoid overly-wet floors after cleaning.
3. Missed spots and hard-to-reach areas
Areas like under furniture, behind display shelves, and corners are often overlooked when cleaning, leading to dirt buildup. Detailed cleaning routines and specialized tools are crucial in making sure every area has been covered. For this, SC Training has an editable retail store maintenance checklist that covers cleaning and store sanitation.
4. Time-consumption
Thorough cleaning, especially after business hours, can be lengthy and disruptive without effective equipment or processes in place. Making sure equipment stays functional and efficient is key to reducing downtimes. Regularly improving store cleaning schedules and using the right cleaning products can also reduce cleaning time.
5. Cleaning refrigerator shelving and gaskets
Mold and grime can accumulate in refrigerator cracks and rubber gaskets, requiring careful cleaning and maintenance. Make sure to regularly dust and wipe these areas to avoid dust and dirt buildup. Small brushes and vacuums can help deal with crevices nd avoid harsh chemicals or abrasive tools to prevent damage.
6. High foot traffic
Constant customer movement brings in dirt, spills, and wear and tear, making it hard to keep the store spotless throughout the day. Entrance mats can offer customers a place to clean their shoes upon entering. It can also help to increase cleaning frequency to make sure the place is constantly in pristine condition.
Deliver a clean and safe experience to your customers with SC Training
One of the main challenges among retail establishments is that their teams are distributed among branches. This can complicate retail training and make it harder to track the progress of every team member without the right tools.
SC Training offers expert-certified courses on key retail topics like store cleanliness and personal hygiene. Sending these courses to your team gives you access to features like automated course assignments, gamification, and advanced reporting tools that can make it easier to track team performance from any branch.
Deliver industry-vetted retail courses across dispersed teams. Join SC Training today.