Course author
SafetyCulture
SafetyCulture is a technology platform which gives workers a voice, leaders visibility and unites teams to improve. In short, we're here to help working teams get better everyday!
Mobile first training
Gamified experience
Editable content
Course overview
Active listening is necessary to converse effectively with clients and let them know they are being heard. Let’s learn about the nuts and bolts of active listening and why developing better listening skills is a sound sales strategy that can win you more clients.
The full course includes
- Active Listening in Sales
- Core Principles of Active Listening
- Listening for What’s Not Being Said
- Barriers to Active Listening