Course author
SafetyCulture
SafetyCulture is a technology platform which gives workers a voice, leaders visibility and unites teams to improve. In short, we're here to help working teams get better everyday!
Mobile first training
Gamified experience
Editable content
Course overview
A customer-focused approach places the customer at the centre of all your sales initiatives. In this course, we dive deep into the essence of customer focus and learn how you can encourage a customer-focused approach in your company through mindset and behaviour.
The full course includes
- What Customer Focus Truly Means
- Understanding Buying Habits Through a Customer-Focused Mindset
- Delivering Customers Through Customer-Focused Behavior