Course author
SafetyCulture
SafetyCulture is a technology platform which gives workers a voice, leaders visibility and unites teams to improve. In short, we're here to help working teams get better everyday!
Mobile first training
Gamified experience
Editable content
Course overview
Every day is full of surprises, especially if your job involves talking to clients for hours. Let's prepare for these unexpected scenarios by going over the daily challenges you encounter at work, building rapport with your clients, and a simulation of how you can win them over in a conversation.
The full course includes
- How to Build Rapport
- Challenges in Building Rapport
- Win the Customer Over!