EdApp by SafetyCulture
Free Course

Building Safe Online Communities

By Search for Common Ground
14 Lessons

Course author

Search for Common Ground


Mobile first training
Gamified experience
Editable content
Course overview

How safe is your online community from internal and external threats? Feeling safe is a prerequisite for participating in online communities. In this course, you will learn about safety risks and challenges digital community stewards need to mitigate by encouraging better digital security practices among group members.

What you will learn
  • Identify factors that influence risks and challenges faced by social media groups.
  • Understand how echo chambers work and protect your group from its polarising effect
  • Apply strategies to engage lurkers in your group
  • Practice 3 ways to improve the digital safety of your group members
  • Learn how to protect group members against cyberbullying and emotional harm
The full course includes
  1. Navigating the Course
  2. Digital Community Stewardship
  3. 1. Getting Started
  4. 2. How will this course help you?
  5. 3A. Importance of Digital Safety - Part A
  6. 3B. Importance of Digital Safety - Part B
  7. 4. Factors that Affect the Safety of Online Communities
  8. 5. Digital Safety Risks and Challenges: Polarization
  9. 6. Risk of Emotional Harm
  10. 7. Risks Posed by Lurkers and Privacy Issues
  11. 8. Risks Posed by Termination and Security Issues
  12. 9A. Tools and Practices to Reduce Digital Safety Risks and Mitigate its Impact on Online Communities
  13. 9B. Tools and Practices to Reduce Digital Safety Risks and Mitigate its Impact on Online Communities
  14. 10. Wrap Up!

And the best part? Your team can complete courses anytime, anywhere, on any device.

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