Course author
SafetyCulture
SafetyCulture is a technology platform which gives workers a voice, leaders visibility and unites teams to improve. In short, we're here to help working teams get better everyday!
Mobile first training
Gamified experience
Editable content
Course overview
In the modern business landscape where options are near endless, traditional sales and marketing strategies alone may not be enough to sustain business growth. Enter the art of Client Success. In this course, we will talk about the importance of Client Success, and discuss important factors that can make or break client relationships for both new and loyal customers.
The full course includes
- An Introduction to Client Success
- Active Listening and Advocacy Language
- Key Points to Client Success
- Interacting with Customers