Course author
Texas Litter Control
Texas Litter Control (TLC) is a non-profit 501(c)3 public charity that exists to lower the number of animals entering local shelters. The organization provides low-cost spay, neuter and wellness services to the general public.
Mobile first training
Gamified experience
Editable content
Course overview
Course 2- Client and Patient Care: This course aims to brief TLC employees on the proper methods and the etiquette for client communication both in-person and online.
What you will learn
- Client Communication
- Communication Log
- Electronic Communication Protocol
The full course includes
- Client Communication Part 1
- Client Communication Part 2
- Electronic Communication Protocol