EdApp by SafetyCulture
Free Course

Customer Service: Handling Complaints

By Università di Firenze
3 Lessons
4.6(204)

Course author

Università di Firenze


Mobile first training
Gamified experience
Editable content
Course overview

Learn how to turn negative customer complaints into a positive customer experience.

The full course includes
  1. Working with customers and their complaints
  2. How to address online customer complaints
  3. Handling negative reviews positively

And the best part? Your team can complete courses anytime, anywhere, on any device.

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