Course author
SafetyCulture
SafetyCulture is a technology platform which gives workers a voice, leaders visibility and unites teams to improve. In short, we're here to help working teams get better everyday!
Mobile first training
Gamified experience
Editable content
Course overview
This course will provide training on how to handle emotionally volatile situations.
The full course includes
- What is De-escalation?
- De-escalation Techniques
- Violence and Aggression in De-Escalation
- Resolving Conflicts
- Contributing to a Safe Workplace
- FINAL ASSESSMENT