Free Course
Fostering Trust and Connection in Online Communities
By Search for Common Ground
11 Lessons
Course author
Search for Common Ground
Mobile first training
Gamified experience
Editable content
Course overview
Do you think your group members trust each other? Building trust and connection are critical for any online community. In this course, you will identify strategies to build trust within your online community and the importance of group rules to make members feel safe.
What you will learn
- Identify traits of a trustworthy digital community
- Apply strategies to strengthen the four pillars of trust
- Practice ways to mitigate the impact of breach of trust
- Write clear and concise community rules
The full course includes
- Navigating the Course
- Digital Community Stewardship
- 1. Getting Started
- 2. How will this course help you?
- 3. Importance of Trust in Online Communities
- 4. Four Pillars of Digital Trust: Transparency
- 5. Pillar of Responsibility
- 6. Pillar of Privacy
- 7. Pillar of Security
- 8. Setting Up Group Guidelines
- 9. Wrap Up!