Course author
The Spark
Alison Theaker has 30 years of experience in public relations and management as a practitioner, academic and author. Having taught in higher education in the UK and US, she uses her expertise to enable others to be the best they can be as a business mentor, trainer and coach.
Mobile first training
Gamified experience
Editable content
Course overview
Being assertive is a core communication skill. Learn how to express yourself effectively, communicate your point of view while respecting the rights and beliefs of others. In this course, we'll cover various response styles and some techniques you can adopt to behave more assertively.
The full course includes
- Introduction
- Response Styles
- How to Behave More Assertively
- The Secrets of OOF and DESC