Course author
SafetyCulture
SafetyCulture is a technology platform which gives workers a voice, leaders visibility and unites teams to improve. In short, we're here to help working teams get better everyday!
Mobile first training
Gamified experience
Editable content
Course overview
A guide to having excellent customer service skills in the hospitality industry. This course is ‘Industry Approved’ since it’s been built in collaboration with industry experts at SafetyCulture to meet your operational needs.
The full course includes
- Customer Service Skills
- Greeting Guests
- Responding to Complaints
- Final Assessment