Free Course
Handling Objections with Emotional Intelligence
By SafetyCulture
5 Lessons
4.5(71)
Course author
SafetyCulture
SafetyCulture is a technology platform which gives workers a voice, leaders visibility and unites teams to improve. In short, we're here to help working teams get better everyday!
Mobile first training
Gamified experience
Editable content
Course overview
Objections must be handled with emotional intelligence for the most effective and least damaging outcome. We know the office politics can sometimes get in the way of what we set out to achieve at work, which is why your emotional intelligence skills must be up to scratch. Look no further than this 5-part emotional intelligence course to provide you with the essential skills to handle any objection that comes your way.
What you will learn
- What your (Body) Language
- What is Active Listening?
- Resolving Conflict without Hurt Feelings
- Taking Feedback like a Pro
- Emotional Intelligence at Work
The full course includes
- What is Active Listening?
- Watch your (Body) Language
- Resolving Conflict without Hurt Feelings
- Taking feedback like a pro
- Lesson Review