Handling Objections with Emotional Intelligence lessons
Click the button below to preview this course. Each microlesson is designed to deliver engaging and effective learning to your team in only minutes.
- What is Active Listening?
- Watch your (Body) Language
- Resolving Conflict without Hurt Feelings
- Taking feedback like a pro
- Lesson Review
Course author
Mukul Kumar
Mobile first training
Gamified experience
Editable content
Course overview
Emotional intelligence means being aware and in control of our emotions, which can be challenging to do in uncomfortable situations. In this course, you'll learn how to manage different situations using different skills such as active listening, using body language and managing your emotions.
The full course includes
- What is Active Listening?
- Watch your (Body) Language
- Resolving Conflict without Hurt Feelings
- Taking feedback like a pro
- Lesson Review