Course author
Mr Yum
Mr Yum is on a mission to support hospitality & entertainment with world-class products. We’re here to help you serve up an unforgettable customer experience that increases efficiencies and grows your business.
Mobile first training
Gamified experience
Editable content
Course overview
Within this four part learning series you'll discover the tools you need to create high value, loyal locals. You'll dive into key marketing strategies such as social media and email marketing, the value of a loyalty program and more. This is the perfect program for any member of your hospitality business - whether it be casual bar staff or senior venue managers. Get started today and learn how you too can create high value customers!
The full course includes
- 📩 Creating a strong brand identity
- 🗣️ The basics of social media marketing
- 🎙️ The power of PR
- 🙂 Create a memorable customer experience
- 💬 How to create brand advocates
- 💰 Increase average order value
- 📊 Personalisation and incentives
- 🔄 Loyalty & rewards
- 🤼 Who are your customers?
- 📦 What is a CRM?
- 💬 How you can use a CRM to drive repeat visits
- 🚀 About Mr Yum