Course author
SafetyCulture
SafetyCulture is a technology platform which gives workers a voice, leaders visibility and unites teams to improve. In short, we're here to help working teams get better everyday!
Mobile first training
Gamified experience
Editable content
Course overview
This course covers essential skills for effective retail leadership, including team collaboration, trust-building, conflict management, and motivation. Learners will explore strategies for leveraging technology, fostering inclusivity, and adapting to industry changes, equipping them to lead confidently and drive success in the dynamic retail environment. (Last updated: January 2025)
The full course includes
- Being a Retail Team Leader
- Working Effectively in a Retail Team
- Effective Leadership Strategies
- Final Assessment