Course author
SafetyCulture
SafetyCulture is a technology platform which gives workers a voice, leaders visibility and unites teams to improve. In short, we're here to help working teams get better everyday!
Mobile first training
Gamified experience
Editable content
This course provides information about leader-member exchange (LMX) theory, such as its definition, how it occurs in the workplace, what in-groups and out-groups are, the positive and negative aspects of each group, and what leaders can do to avoid in-group biases (including the similar-to-me bias, racial bias, and gender bias); it also touches on the idea of cultural fluency. Lastly, it provides steps leaders can take to have a better relationship with all their members, not just those similar to them, and create a large in-group in their organisation.