Course author
SafetyCulture
SafetyCulture is a technology platform which gives workers a voice, leaders visibility and unites teams to improve. In short, we're here to help working teams get better everyday!
Mobile first training
Gamified experience
Editable content
Course overview
Customer service isn't just about making calls and tech support, it can also extend into non-voice responsibilities. This kind of customer service is very common, especially when visiting company websites. Learn about it all right here.
The full course includes
- Non-voice Customer Service
- The Non-voice Customer Service Agent