EdApp by SafetyCulture
Free Course

Practising Healthy Communication in Online Communities

By Search for Common Ground
12 Lessons

Course author

Search for Common Ground


Mobile first training
Gamified experience
Editable content
Course overview

Do the members of your online community often disagree and bully each other? Hate and negativity can harm the well-being and health of an online community. In this course, digital community stewards will learn to foster positive interactions and respectful discourse to counter online hate in digital groups.

What you will learn
  • Understand and address hate speech
  • Practice nonviolent communication (NVC)
  • Apply strategies to manage conflict in digital spaces
The full course includes
  1. Navigating the Course
  2. Digital Community Stewardship
  3. 1. Getting Started!
  4. 2. Decoding online hate speech
  5. 3. Hate Speech vs. Free Speech
  6. 5. Forms of Hate Speech
  7. 7A. Addressing Online Hate
  8. 7B. Addressing Online Hate
  9. 8. Practising Nonviolent Communication
  10. 9. Managing Conflict in Digital Groups
  11. 11. Managing Conflict and Non-violent Communication
  12. 12. Wrap Up!

And the best part? Your team can complete courses anytime, anywhere, on any device.

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