Responsible Beverage Service Refresher Training (CA)

Course overview

This refresher training is an overview of responsible beverage service in California by exploring topics such as the role of alcohol servers in promoting responsible drinking, legal responsibilities of alcohol servers, preventing the service of alcohol to minors and intoxicated individuals, understanding the effects of medications, and developing effective management policies. By the end of the lesson, participants are expected to understand their responsibilities as alcohol servers, including adhering to legal requirements, recognizing and preventing intoxication, verifying identification, and implementing policies to ensure safe and responsible alcohol service. Participants will also be able to recognize and balance hospitality with compliance, fostering a safe and enjoyable environment in ABC-licensed establishments. (Last Updated: August 2024)

The full course includes

1. Introduction to RBS training
2. The positive and negative social impacts of alcohol consumption
3. The responsibilities of an alcohol server
4. All about alcohol
5. Why do people drink?
6. The path of alcohol through the body
7. Alcohol's effects on the human body
8. Blood alcohol concentration
9. Factors influencing intoxication
10. Penalties
11. Liabilities
12. Laws on serving alcohol to minors
13. Laws on serving alcohol to intoxicated persons
14. Laws on drug usage
15. Laws on ABC licensed establishments
16. Role of local enforcement
17. Checking identification
18. Verifying identification
19. Spotting intoxicated persons
20. Refusing service to intoxicated persons
21. Depressants, stimulants, and hallucinogens
22. Management and policies
23. Development, implementation, and elements of policies
24. Elements of policies: Incident logs and interaction with law enforcement
25. Elements of policies: Discrimination and hiring practices
26. Elements of policies: Monitoring customer intoxication and minor behavior
27. Elements of policies: Good hospitality practices
28. Final Assessment