Responsible Beverage Service Refresher Training (CA)

Course overview

This refresher training is an overview of responsible beverage service in California by exploring topics such as the role of alcohol servers in promoting responsible drinking, legal responsibilities of alcohol servers, preventing the service of alcohol to minors and intoxicated individuals, understanding the effects of medications, and developing effective management policies. By the end of the lesson, participants are expected to understand their responsibilities as alcohol servers, including adhering to legal requirements, recognizing and preventing intoxication, verifying identification, and implementing policies to ensure safe and responsible alcohol service. Participants will also be able to recognize and balance hospitality with compliance, fostering a safe and enjoyable environment in ABC-licensed establishments. (Last Updated: August 2024)

The full course includes

1. Introduction to RBS training
2. Penalties
3. Liabilities
4. Laws on serving alcohol to minors
5. Laws on drug usage
6. Laws on ABC licensed establishments
7. Role of local enforcement
8. Laws on serving alcohol to intoxicated persons
9. Management and policies
10. Development, implementation, and elements of policies
11. Elements of policies: Discrimination and hiring practices
12. Elements of policies: Incident logs and interaction with law enforcement
13. Elements of policies: Monitoring customer intoxication and minor behavior
14. Elements of policies: Good hospitality practices
15. The positive and negative social impacts of alcohol consumption
16. The responsibilities of an alcohol server
17. All about alcohol
18. Why do people drink?
19. The path of alcohol through the body
20. Alcohol's effects on the human body
21. Factors influencing intoxication
22. Checking identification
23. Verifying identification
24. Spotting intoxicated persons
25. Refusing service to intoxicated persons
26. Depressants, stimulants, and hallucinogens
27. Blood alcohol concentration
28. Final Assessment