Course author
SafetyCulture
SafetyCulture is a technology platform which gives workers a voice, leaders visibility and unites teams to improve. In short, we're here to help working teams get better everyday!
Course overview
Responsible Beverage Service Training (CA) is a refresher course that aims to help alcohol servers from hospitality establishments in California recall state-required knowledge on serving alcohol responsibly. This involves knowing the social and legal responsibilities of alcohol servers, the effects of alcohol on the body, and the importance of policy development in licensed establishments. This training can be delivered to your team immediately, completed in under 2 hours and 30 minutes, and is accessible using any device, such as laptops, tablets, or mobile phones. (Last Updated: August 2024)
The full course includes
- Introduction to RBS training
- The positive and negative social impacts of alcohol consumption
- The responsibilities of an alcohol server
- All about alcohol
- Why do people drink?
- The path of alcohol through the body
- Alcohol's effects on the human body
- Blood alcohol concentration
- Factors influencing intoxication
- Penalties
- Liabilities
- Laws on serving alcohol to minors
- Laws on serving alcohol to intoxicated persons
- Laws on drug usage
- Laws on ABC licensed establishments
- Role of local enforcement
- Checking identification
- Verifying identification
- Spotting intoxicated persons
- Refusing service to intoxicated persons
- Depressants, stimulants, and hallucinogens
- Management and policies
- Development, implementation, and elements of policies
- Elements of policies: Incident logs and interaction with law enforcement
- Elements of policies: Discrimination and hiring practices
- Elements of policies: Monitoring customer intoxication and minor behavior
- Elements of policies: Good hospitality practices
- Final Assessment