EdApp by SafetyCulture
Free Course

Retail Sales Training

By SafetyCulture
6 Lessons

Course author

SafetyCulture

SafetyCulture is a technology platform which gives workers a voice, leaders visibility and unites teams to improve. In short, we're here to help working teams get better everyday!


Mobile first training
Gamified experience
Editable content
Course overview

This course will help you review the essential processes, skills, and attitudes that a good retail salesperson should have to help you build a good relationship and loyalty among your customers. (Last updated: August 2024)

The full course includes
  1. Understanding Selling
  2. The Selling Process
  3. Selling Methodologies
  4. Characteristics of a Good Salesperson
  5. Building Customer Relationship and Loyalty
  6. Final Assessment

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