Selling Strategies and Interacting with Customers
Course author
SafetyCulture
SafetyCulture is a technology platform which gives workers a voice, leaders visibility and unites teams to improve. In short, we're here to help working teams get better everyday!
Mobile first training
Gamified experience
Editable content
Course overview
This course equips learners with essential skills for effective customer engagement and sales success. Participants will learn how to greet customers warmly and make a strong first impression. The course emphasizes the importance of asking the right questions to understand customer needs and using curiosity to guide sales. Learners will explore value-based selling techniques to demonstrate the benefits of products and services and discover proven strategies for closing sales. By the end of the course, participants will be prepared to enhance customer interactions and drive sales performance. (Last updated: March, 2025)
The full course includes
- Sales Strategies and Customer Interaction
- Greeting Customers
- Selling by Asking Questions
- Using Curiosity to Sell
- Value-based Selling
- Sale Closing Techniques
- Final Assessment