Free Course

Service clients dans l'hôtellerie et le tourisme (FRANCAIS)

By SafetyCulture

4 Lessons

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Course author

SafetyCulture

Mobile first training

Gamified experience

Editable content

Course overview

Un guide pour avoir d’excellentes compétences en service client dans l’industrie hôtelière. Ce cours est « approuvé par l'industrie » car il a été conçu en collaboration avec des experts de l'industrie de SafetyCulture pour répondre à vos besoins opérationnels.

The full course includes

Compétences en service à la clientèle
Accueillir les invités
Répondre aux plaintes
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