Free Course
The Leap From No to Yes - Customer Objections
By SafetyCulture
4 Lessons
3.8(4)
Course author
SafetyCulture
SafetyCulture is a technology platform which gives workers a voice, leaders visibility and unites teams to improve. In short, we're here to help working teams get better everyday!
Mobile first training
Gamified experience
Editable content
Course overview
This course tackles the age-old dilemma of handling customer objections, updating past assumptions on customer behavior with modern perspectives from the field of psychology. It also delves into the different types of customer objections, provides suggestions for handling specific objections, and explores best practices as one navigates through the sales process. This course can be taken by beginners and veteran salespeople alike.
The full course includes
- Why Customers Object
- Types of Customer Objections
- Handling Specific Objections
- Best Practices