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10 Frontline training platforms to organize your workplace in 2024

Published

June 7, 2024

Author

Bea Maureen Cayone

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Frontline training platform

Frontline workers are the backbone of any industry. From creating products to facing clients and answering service inquiries, these people keep your business running. Using technology has proven to simplify workflow operations, allowing employers to save time, energy, and money.

This article lists ten frontline training platforms for organizing your workplace in 2024. We’ve added their key features and costs to simplify your decision-making process, so you can choose the best one for your team.

What is a frontline training platform?

A frontline training platform allows workers on the go to manage the demands of their everyday tasks. It equips teams to rely on technology to do the heavy lifting so they can focus on delivering quality service, embracing market changes, and skill-building.

Frontline training platform - Definition

With about 80% of the global workforce being frontline workers, it’s essential to choose the right frontline training platform to drive your business’ success. There are endless benefits of incorporating frontline software into your workflow. To keep things simple, here are five awesome benefits:

  • Increased productivity: With the right frontline training platform, you can give your team the confidence to effectively perform their tasks. Knowing which tools to use can boost productivity and help solve problems faster.
  • Modernized training: Say goodbye to traditional training methods. Digital frontline tools transform how you conduct training since you rely on the power of technology to educate your teams.
  • Elevated brand reputation: Well-trained employees radiate confidence and satisfaction, projecting a positive brand image for your business. This will attract customers to invest in your products or services.
  • Competitive advantage: You’ll never have to worry about the unstable market with the right frontline training platform. Cultivate continuous learning to stay ahead of the game. 
  • Enhanced risk management: No more second-guessing workplace risks. Good platforms train your employees to assess whether they can manage risks on their own, or if they should notify upper management instead.

Choose from our curated list of the best frontline training solutions out there. Find the perfect tool for your team in no time.

Frontline training platform #1 - SC Training (for onboarding and training)

SC Training offers a better way to train, offering exceptional features accessible at your fingertips. It’s the perfect frontline training platform for onboarding new employees, crafting refresher courses, tracking their progress, and certifying training.

Frontline training platform - SC Training

It boasts an innovative course library, with over 1,000 courses to jumpstart your frontline training. Utilizing the power of AI, you can build bite-sized courses in real time, without any coding experience. Spice things up with its built-in gamification, and let your team tap, swipe, and drag their way through essential workplace learning.

Frontline training platform - SC Training Course Library

Its robust analytics and reporting suite lets you track individual and group user performance. Use the course completion reports to identify your top performers and create strategies for those needing extra help. SC Training allows for seamless Single Sign On (SSO) integration, so you don’t have to worry about disrupting your workflow station.

Frontline training platform - SC Training Reporting and Analytics

Cost: Free (up to 10 users)

Key features:

  • Microlearning
  • AI-powered creator tool
  • Editable course library 
  • Admin and learner experience
  • Analytics and reporting suite
  • Gamification 
  • Integrations

Start using the best frontline training platform today. Sign up with SC Training for free.

Frontline training platform #2 - Axonify (for enablement solutions)

Axonify is an AI-driven learning management system perfect for onboarding deskless workers in logistics, finance, grocery, and retail. This simple frontline staff training platform uses a gamified user interface, made available in 60+ languages, to drive scalable business outcomes.

Frontline training platform - Axonify

With a centralized information hub, employees can quickly pull up company data on their devices without the need for additional software. Its personalized learning paths feature allows for self-paced learning, so you can tailor modules to fit individual employee needs.

Cost: Contact for pricing

Key features:

  • AI-powered LMS
  • Centralized learning hub
  • Personalized learning paths
  • Training content marketplace
  • Gamified user interface

Frontline training platform #3 - Docebo (for ongoing development)

Docebo is a global training platform that empowers companies to drive engagement with their employees, partners, and customers. Its AI-based tool allows you to create and share content in minutes.

Frontline training platform - Docebo

This frontline training solution is perfect for those in the sales industry. Docebo integrates the Salesforce app into its own native LMS platform, allowing for boosted production adoption and two-way communication in real time. While this contains plenty of features, it’s a hefty subscription priced at 25,000 USD a year.

Cost: Starts at 25,000 USD/year (based on a three-year contract)

Key features:

  • Configurable LMS
  • AI-powered dashboard
  • Social learning
  • Salesforce integration 
  • Mobile app publisher

Frontline training platform #4 - Opus (for multilingual training)

Take your onboarding to the next level by using Opus to incorporate digital strategies into your frontline staff training. An advocate of blended learning, this platform fuses technology and traditional learning methods to enhance on-the-job training for companies.

Frontline training platform - Opus

Opus designs an engaging mobile-first experience targeted at field managers, to make sure each team is in good hands. Its multilingual learning feature offers translation for over 100 languages, so you don’t have to worry about compromising the quality of your training.

Cost: Contact for pricing

Key features:

  • AI Assist
  • Blended learning
  • AI Translation for 100+ languages
  • Course marketplace
  • Customer service

Frontline training platform #5 - iTacit (for internal communications)

Are you planning to work on your internal communications? iTacit can help you out. Like other platforms, it embraces a holistic approach to boost employees’ digital workflow. From collecting performance reviews to surveys, this frontline software optimizes your tasks.

Frontline training platform - iTacit

Its onboarding employee software quickly automates data, so you never have to go the manual route. iTacit’s built-in tools allow for seamless migration across teams and integration with applicant tracking systems (ATS), from the screening to the onboarding process.

Cost: Contact for pricing

Key features:

  • Mobile-first learning
  • Social Intranet
  • Built-in ATS and onboarding software
  • Automated forms
  • Mobile employee hub

Frontline training platform #6: Operandio (for digitized compliance)

Operandio helps relieve the pressure of hectic day-to-day operations. This is perfect for owners and managers struggling to manage their growing company. By transforming routine tasks, you can go back to focusing on what’s important: working on and not in the business.

Frontline training platform - Operandio

This frontline training platform digitizes various processes – from log books to spreadsheets and checklists, it automates them through its task management feature to save time. Its employee performance software, Operandio Communications Hub, requires confirmation from workers. This lets you verify whether your crew receives important messages.

Cost: Contact for pricing

Key features:

  • Task management
  • Mobile-first training
  • Digital food safety
  • Brand audits
  • Employee communication

Frontline training platform #7 - eduMe (for consumer-grade training)

Looking to deliver personalized frontline employee training programs? Consider eduMe. Its tool integration offers one-tap access, so there’s no need to switch workflow stations. Access real-time data within the workforce – whether you’re on Microsoft Teams or Workday, this software boasts a 98% completion rate.

Frontline training platform - eduMe

Keep your workers engaged by personalizing your training according to their needs, so you can say goodbye to generic methods. Its feature, Guides, resembles the ‘Stories’ format, which lets you create short-form training content just like the ones on social media.

Cost: Contact for pricing

Key features:

  • Mobile training
  • AI-powered tool
  • Social media style-learning
  • Integrations
  • Simplified learner management

Frontline training platform #8 - Bites (for visual communication)

True to its name, Bites prides itself on offering bite-sized training content for your employees. All you need is your handy phone to record quick videos, and this frontline software converts them into engaging video content that you can share instantly through various employee channels.

Frontline training platform - Bites

Your frontline training videos can be about anything — so it’s perfect for those in sales looking to train their team on how to upsell a product. Bites integrates with instant messaging channels like SMS, WhatsApp, and Slack to help everyone stay connected without the need to downloadanother platform.

Cost: Contact for pricing

Key features:

  • Microlearning creator
  • User management
  • Analytics dashboard
  • Integration with instant messaging channels
  • Customer support

Frontline training platform #9 - SwipeGuide (for standardized workflow)

SwipeGuide is an intuitive frontline training platform that simplifies your workflow to create an effortless experience for employees and customers. It harnesses the power of AI to craft instructional design templates, saving you up to 80% of authoring time.

Frontline training platform - SwipeGuide

Monitor quality assurance using its approval workflow feature, which allows you to review content before distributing it to the frontline. Easily set up standard reminder cycles with revision history to keep your guides up-to-date and assessed regularly.

Cost: Starts at 649 USD/month

Key features:

  • AI-powered instruction builder
  • Checklists and approval workflows
  • Revision history
  • Workflow automation
  • Offline app access 

Frontline training platform #10 - Lingio (for simplified training)

Lingio offers an AI-based solution to help simplify training and onboarding operations. Perfect for busy professionals, this frontline LMS guarantees increased engagement and retention rates for your business.

Frontline training platform - Lingio

Designed for managers, the Coaching Portal feature allows you to pinpoint real-time performance insights, plus detailed breakdowns of your team’s progress and results. Distribute courses with just a click to individuals and groups, so you can keep everyone in the loop with their training.

Cost: Contact for pricing

Key features:

  • Coaching portal
  • Training analytics
  • Automated engagement
  • Course distribution
  • AI course creation

How to choose the best frontline training platform?

Because frontline workers are all about flexibility, select a digital tool that can cater to your workforce’s evolving needs. With the right frontline training platform, you can welcome change openly, without compromising on training or productivity.

Find the tool that empowers your workers to harness the power of technology, making it work for and not against them. Avoid burnout and stress, and simply reap the benefits of increased employee engagement all year.

To choose the best frontline training platform, make sure you find a tool that offers:

  • accessibility
  • personalization
  • tracking
  • interactivity
  • user security

Author

Bea Maureen Cayone

Bea Maureen Cayone is a content writer for SC Training (formerly EdApp), an eLearning platform that delivers advanced solutions for companies to seamlessly train their teams. Beyond the workplace, she enjoys catching up on her never-ending reading list, playing the piano, and spending time with her dogs.

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