Frontline workers are the backbone of any industry. From creating products to facing clients and answering service inquiries, these people keep your business running. Using technology has proven to simplify workflow operations, allowing employers to save time, energy, and money.
This article lists ten frontline training platforms for organizing your workplace in 2024. We’ve added their key features and costs to simplify your decision-making process, so you can choose the best one for your team.
A frontline training platform allows workers on the go to manage the demands of their everyday tasks. It equips teams to rely on technology to do the heavy lifting so they can focus on delivering quality service, embracing market changes, and skill-building.
With about 80% of the global workforce being frontline workers, it’s essential to choose the right frontline training platform to drive your business’ success. There are endless benefits of incorporating frontline software into your workflow. To keep things simple, here are five awesome benefits:
Choose from our curated list of the best frontline training solutions out there. Find the perfect tool for your team in no time.
SC Training offers a better way to train, offering exceptional features accessible at your fingertips. It’s the perfect frontline training platform for onboarding new employees, crafting refresher courses, tracking their progress, and certifying training.
It boasts an innovative course library, with over 1,000 courses to jumpstart your frontline training. Utilizing the power of AI, you can build bite-sized courses in real time, without any coding experience. Spice things up with its built-in gamification, and let your team tap, swipe, and drag their way through essential workplace learning.
Its robust analytics and reporting suite lets you track individual and group user performance. Use the course completion reports to identify your top performers and create strategies for those needing extra help. SC Training allows for seamless Single Sign On (SSO) integration, so you don’t have to worry about disrupting your workflow station.
Cost: Free (up to 10 users)
Key features:
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Axonify is an AI-driven learning management system perfect for onboarding deskless workers in logistics, finance, grocery, and retail. This simple frontline staff training platform uses a gamified user interface, made available in 60+ languages, to drive scalable business outcomes.
With a centralized information hub, employees can quickly pull up company data on their devices without the need for additional software. Its personalized learning paths feature allows for self-paced learning, so you can tailor modules to fit individual employee needs.
Cost: Contact for pricing
Key features:
Docebo is a global training platform that empowers companies to drive engagement with their employees, partners, and customers. Its AI-based tool allows you to create and share content in minutes.
This frontline training solution is perfect for those in the sales industry. Docebo integrates the Salesforce app into its own native LMS platform, allowing for boosted production adoption and two-way communication in real time. While this contains plenty of features, it’s a hefty subscription priced at 25,000 USD a year.
Cost: Starts at 25,000 USD/year (based on a three-year contract)
Key features:
Take your onboarding to the next level by using Opus to incorporate digital strategies into your frontline staff training. An advocate of blended learning, this platform fuses technology and traditional learning methods to enhance on-the-job training for companies.
Opus designs an engaging mobile-first experience targeted at field managers, to make sure each team is in good hands. Its multilingual learning feature offers translation for over 100 languages, so you don’t have to worry about compromising the quality of your training.
Cost: Contact for pricing
Key features:
Are you planning to work on your internal communications? iTacit can help you out. Like other platforms, it embraces a holistic approach to boost employees’ digital workflow. From collecting performance reviews to surveys, this frontline software optimizes your tasks.
Its onboarding employee software quickly automates data, so you never have to go the manual route. iTacit’s built-in tools allow for seamless migration across teams and integration with applicant tracking systems (ATS), from the screening to the onboarding process.
Cost: Contact for pricing
Key features:
Operandio helps relieve the pressure of hectic day-to-day operations. This is perfect for owners and managers struggling to manage their growing company. By transforming routine tasks, you can go back to focusing on what’s important: working on and not in the business.
This frontline training platform digitizes various processes – from log books to spreadsheets and checklists, it automates them through its task management feature to save time. Its employee performance software, Operandio Communications Hub, requires confirmation from workers. This lets you verify whether your crew receives important messages.
Cost: Contact for pricing
Key features:
Looking to deliver personalized frontline employee training programs? Consider eduMe. Its tool integration offers one-tap access, so there’s no need to switch workflow stations. Access real-time data within the workforce – whether you’re on Microsoft Teams or Workday, this software boasts a 98% completion rate.
Keep your workers engaged by personalizing your training according to their needs, so you can say goodbye to generic methods. Its feature, Guides, resembles the ‘Stories’ format, which lets you create short-form training content just like the ones on social media.
Cost: Contact for pricing
Key features:
True to its name, Bites prides itself on offering bite-sized training content for your employees. All you need is your handy phone to record quick videos, and this frontline software converts them into engaging video content that you can share instantly through various employee channels.
Your frontline training videos can be about anything — so it’s perfect for those in sales looking to train their team on how to upsell a product. Bites integrates with instant messaging channels like SMS, WhatsApp, and Slack to help everyone stay connected without the need to downloadanother platform.
Cost: Contact for pricing
Key features:
SwipeGuide is an intuitive frontline training platform that simplifies your workflow to create an effortless experience for employees and customers. It harnesses the power of AI to craft instructional design templates, saving you up to 80% of authoring time.
Monitor quality assurance using its approval workflow feature, which allows you to review content before distributing it to the frontline. Easily set up standard reminder cycles with revision history to keep your guides up-to-date and assessed regularly.
Cost: Starts at 649 USD/month
Key features:
Lingio offers an AI-based solution to help simplify training and onboarding operations. Perfect for busy professionals, this frontline LMS guarantees increased engagement and retention rates for your business.
Designed for managers, the Coaching Portal feature allows you to pinpoint real-time performance insights, plus detailed breakdowns of your team’s progress and results. Distribute courses with just a click to individuals and groups, so you can keep everyone in the loop with their training.
Cost: Contact for pricing
Key features:
Because frontline workers are all about flexibility, select a digital tool that can cater to your workforce’s evolving needs. With the right frontline training platform, you can welcome change openly, without compromising on training or productivity.
Find the tool that empowers your workers to harness the power of technology, making it work for and not against them. Avoid burnout and stress, and simply reap the benefits of increased employee engagement all year.
To choose the best frontline training platform, make sure you find a tool that offers:
Author
Bea Maureen Cayone is a content writer for SC Training (formerly EdApp), an eLearning platform that delivers advanced solutions for companies to seamlessly train their teams. Beyond the workplace, she enjoys catching up on her never-ending reading list, playing the piano, and spending time with her dogs.