EdApp by SafetyCulture

10 Must-try retail training platforms

Published

October 29, 2024

Author

Guest Author Gavoy Small

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Retail training platforms

Retail training for employees helps to develop product knowledge and excellent customer service skills. This leads to positive customer experiences, which increases your customer base and overall revenue. As a business, you can train your retail workers more effectively with the help of online technologies like retail training platforms.

1. SC Training

SC Training (formerly EdApp) is the retail training platform that will cover all your employee’s course needs. The service makes it extremely easy for trainers to create, upload, convert, manage, and analyze training materials and classes. You can either create your courses from scratch with its intuitive, easy-to-use creator tool or take advantage of its editable templates and course library resources. 

Retail training platform - SC Training

All of these features and benefits can be taken full advantage of by all users, even those with little to no technical knowledge. SC Training pushes microlearning to any of your learner’s devices, wherever they are. These bite-sized lessons mean that your retail staff can conveniently digest learning material without disrupting their work schedule and affecting your bottom line.

Retail training platform - SC Training Microlessons

The Rapid Refresh built-in quiz maker allows you to collect feedback, and identify areas where you need to change training strategies to improve employees’ retail knowledge. 

Cost: Free (up to 10 users); paid plans available

Key features: 

  • Rapid Refresh
  • Editable templates
  • Creator tool

Join SC Training for free and start using one of the retail training platforms today!

2. CrossKnowledge 

CrossKnowledge is a retail training platform created to transform your team and business with lasting results. The service caters to small, medium, and large enterprises. It is a useful platform for retail training, onboarding, and overall employee development. It is a versatile LMS that can be deployed as a mobile application, SaaS, and via cloud systems. 

Retail training platform - CrossKnowledge

Compared to other course maker tools, CrossKnowledge allows training managers to add new users, archive users, grade activities, browse course history, and create branded user login pages. On the other side, users can register themselves for courses without admin help. 

Cost: Contact for pricing

Key features: 

  • Mobile-friendly 
  • SaaS
  • Customizable log-in pages

3. Workleap

Workleap can standardize the onboarding and training of your staff in a simple, centralized, and secure environment. This retail training platform helps to train your team members while tracking their progression. You do not need to be tech-savvy to use the software to create, host, and manage your training content. 

Retail training platform - Workleap

Workleap is built around quality and ease of use for its customers. Its automated evaluation and certification features help you save time on requalification training. Your employees will receive reminders when it's time to take the course again.

Cost: Starts at 1,800 USD/year

Key features:

  • Reporting and monitoring
  • Course creation
  • Evaluation and certification

4. Learningbank 

Learningbank is a user-friendly, intuitive retail training platform. It allows users to save time with automated processes. You can use the software to build engaging content or use ready-made learning content. It is best suited for organizations that have over 100 employees. 

Retail training platform - Learningbank

This LMS gives trainers the opportunity to distribute, track and analyze their training in one place, digital or in real-life training. The courses are mobile-compatible, so learners can access them on mobile devices. This platform is supported by a fairly good support team so that’s a plus. 

Cost: Contact for pricing

Key features: 

  • Content authoring
  • Content library
  • Progress tracking

5. Nimble 

The Nimble retail training platform provides a simple-to-use user interface for training managers to use for keeping track of employee training. This versatile platform has a small learning curve, allowing you to get up to speed with its management, tracking, and reporting features in mere hours. Speaking of reporting, the software has comprehensive analytics for the best learner insights. 

Retail training platform - Nimble

Nimble is a security-focused platform. It is ISO27001 and cyber essentials certified, meaning your data is surely protected. The service offers an unlimited free trial option for you to check out all the features before you commit.

Cost: Contact for pricing

Key features: 

  • Reporting
  • Security-focused
  • Unlimited free trial

6. Innform 

Innform allows managers, trainers, clients, suppliers, and employees to access training all in one convenient place.  The retail training platform is SCORM compliant so you can upload SCORM files, also create customized courses, quizzes, and training manuals for all parties. 

Retail training platform - Innform

Training is automatically delivered to each learner. As a manager or trainer, you get to organize your learners into groups and assign different supervisors to each training group. You also get to track the progress of each team. There are a variety of payment plans available and no additional cost is incurred for implantation and support. 

Cost: Starts at £1/month

Key features: 

  • Brand customization
  • SCORM compliant
  • Progress tracking

7. Dokeos 

Dokeos is a powerful retail training platform designed to meet training goals. This software meets FDA and EMA compliance requirements and integrates with Salesforce®. You get to design customized training modules from scratch or upload existing training material into the platform. 

Retail training platform - Dokeos

Trainers get to track the progress and assess the skills of each learner with questionnaires or scenario testing. The interface is accessible on browsers, mobile devices, and desktops to users at any time, anywhere. You can get support for the service via chat or phone support. 

Cost: Contact for pricing

Key features: 

  • FDA-compliant 
  • Integration with Salesforce®
  • Supports uploads

8. Maple

MapleLMS is a retail learning platform that is both secure and scalable. The platform is SaaS-based and AI-powered. Training is delivered online and on demand. The service is highly customizable and can be managed easily by non-technical users. You can integrate MapleLMS with the Salesforce® making it easy to train employees, customers, and partners. 

Retail training platform - Maple

You are provided with help in conducting tests, and exams to assess your learner's comprehension of the training materials. The service helps more than 2 million users in over 20 countries around the world. The LMS is white-labeled so you can use this as an opportunity to strengthen your branding. 

Cost: Contact for pricing

Key features: 

  • AI-powered
  • Mobile supported

9. Redseed 

The team at Redseed are experts in instructional design and corporate training. This retail training platform offers customizable courses, an easy-to-use dashboard, comprehensive, and a user management interface that can be mapped to your business structure. The automation tools help you save time on administrative and user management tasks. 

Retail training platform - Redseed

Unlike other retail training apps, RedSeed focuses on changing employee behavior a mission helped by its leader-led coaching system. With Redseed, you can upload your SCORM courses and host them on RedSeed for your learners to access. 

Cost: Starter package (up to 20 courses) at 9.80 USD per user per month (250 users)

Key features: 

  • Customizable courses
  • Leader-led coaching
  • SCORM compliant

10. Ciphr

Ciphr is a retail training platform that is both configurable and customizable. As a training manager, you can use the skills analysis function to identify learning gaps. Learners are treated to an intuitive user interface. It is a white-labeled retail training platform and can be customized to represent your company’s brand and culture. You can add customized logos, colors, graphics, and more. 

retail-training-platform-Ciphr

Even the content on the landing page can be configured based on the elearning challenges of your learners. This platform is best suited for medium and large enterprises.

Cost: Contact for pricing

Key features: 

  • Customizable landing page
  • Analytics
  • Intuitive learner interface

11. eloomi

eloomi's LMS retail solutions can help enhance your team's customer service skills and product knowledge. Aside from its training software, this platform allows you to manage individual employee profiles. This makes it easy to identify your global team's common strengths and weaknesses at a glance.

Retail training platform - eloomi

The course library offers various retail training programs to onboard your teams and enhance their skills. This retail training platform also integrates with popular sites like Workday, Hibob, and LinkedIn Learning.

Cost: Starts at 3 USD/user/month

Key features:

  • Course library
  • Skills mapping software
  • Integrations
  • Reporting and analytics

12. AcademyOcean

Our last LMS for retail is AcademyOcean. Its interface is packed with modules and quizzes to spark learning among your employees. You can also categorize the training portals based on the different areas of your business.

Retail training platform - AcademyOcean

To help monitor their progress, you can use the analytics feature. This allows you to automate reports so you can spot learning gaps early on. As this platform is mobile-friendly, your teams can freely take their training on the go.

Cost: Starts at 300 USD/month

Key features:

  • Automated onboarding
  • Tracking and reporting
  • Mobile-friendly learning

Author

Guest Author Gavoy Small

Gavoy Small is a guest author at SC Training (formerly EdApp) who specializes in ESL Teaching, Content Production, and Customer Service.

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