10 Sales Enablement Training Tips
Published
August 31, 2018
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SC Training (formerly EdApp)’s mobile learning platform is the perfect tool for delivering sales enablement training.
With SC Training (formerly EdApp), bite-sized, microlearning-style lessons are sent to staff’s own mobile devices, so they can enhance their people skills and learn effective, new customer service techniques quickly and effectively wherever they are. Scheduling conflicts become a thing of the past and out-of-office field workers are no longer a problem.
Managers can simply create short, easy-to-digest courses that help staff learn about the latest products, policies and practices on the go. All they need is their mobile phone.
1. Mobile-First Microlearning
Having training content readily available on a mobile device makes it convenient for salespeople to access at any time during the work day. With almost-ubiquitous smartphone ownership, it’s not hard to see why mobile-based learning is becoming the best way for employers to impart the latest information to their workforce. SC Training (formerly EdApp) App’s mobile-first solution is perfect for in-field training, allowing sales teams 24/7 access to the knowledge they need. The bite-sized lessons are perfect for busy workers who only have a few spare minutes to complete a course.
2. Ease of Language Translation
Coming soon to SC Training (formerly EdApp) App is our A.I- based cloud translation tool which will make translation a breeze. Perfect for your sales enablement training, it will increase the ease of deploying learning content to global sales teams – something that has often been a major issue for sales capability training practitioners. We support over 40 languages including double-byte characters. From our cloud-based eLearning service, your course can be translated in just one click: saving you hundreds of hours and thousands of dollars in translation-agency fees.
3. Train Channel Partners
One of the best things about SC Training (formerly EdApp)’s sales enablement training is that it can extend beyond your team and be utilised to train channel partners on the latest products. This opportunity means all channel partners now have access to the latest information about products, merchandise and other commodities – all right at their fingertips – and you can be confident of a steady and consistent brand experience across all channels.
“SC Training (formerly EdApp) has revolutionized the creation, delivery, and impact of education throughout our international organization.SC Training (formerly EdApp) has revolutionized the creation, delivery, and impact of education throughout our international organization.SC Training (formerly EdApp) has revolutionized the creation, delivery, and impact of education throughout our international organization.SC Training (formerly EdApp) has revolutionized the creation, delivery, and impact of education throughout our international organization. From small to large retail outlets, and from large populated cities to very rural locations, we’ve been empowered to deliver our latest product and sales training to our retail partners and internal associates in a manner that was not possible before.”
Lee Scott, Head of Sales Training, Napoleon Grills
4. Easy Authoring
“Author in the morning, deploy in the afternoon”
Our rapid authoring tool makes it easy for anyone to generate original content in minutes. With more than 50 templates to choose from, it’s easy to see how the content created can be fun, fast and engaging. SC Training (formerly EdApp) can create the lessons for you. Just upload the required content and let SC Training (formerly EdApp) do the rest. With your constant evolving company products and processes, SC Training (formerly EdApp)’s easy authoring tool allows for the delivery of quick ‘booster’ lessons to update staff on the latest information. SC Training (formerly EdApp) removes the hassle of trying to organise ineffective training meetings, instead just remind staff to log into your latest lesson to hear about new material.
5. Gamification and Prizing
Gamification and prizing is where users earn real rewards for their learning efforts. Badges are added to users’ profiles when milestones are achieved in their learning. Gaming and prizing have been proven as important link to increased user engagement and motivation for learning. It also creates high retention rates for the material learned. This direct recognition for users not only boosts their confidence but rewards them for their efforts.
6. Push Notifications
Keeping learners in the loop has never been easier than with SC Training (formerly EdApp). Push notifications mean that even remote teams can be kept informed of learning courses. They also help keep users engaged and remind them of lessons that are yet to be completed. With this instant communication, managers and employees can stay in touch through simple online notifications leaving no one left behind in team progress.
7. Ease of Deployment
The integration of SC Training (formerly EdApp) into existing sales systems is seamless and smooth. Deployment of SC Training (formerly EdApp) to employees is incredibly easy as all users need to do is download the app and sign up with a unique invite code. In a few quick steps management will have all staff on-boarded with SC Training (formerly EdApp). This ease of on boarding is priceless to managers whose teams are out in the field.
8. Brilliant Reporting
Managers can have peace of mind knowing that user progress can be supervised to ensure staff are gaining the most from SC Training (formerly EdApp). SC Training (formerly EdApp) also offers detailed analytics for managers. You can see first-hand the positive impact SC Training (formerly EdApp) has across a team. Not only can managers view the overall progress of their team, but they can also see an individual’s completion path. Managers can easily track their employees’ performance and also identify capability gaps.
“SC Training (formerly EdApp) provides us with the ability to make L&D part of the everyday way that we work globally, and SC Training (formerly EdApp) provides us with the ability to make L&D part of the everyday way that we work globally, and SC Training (formerly EdApp) provides us with the ability to make L&D part of the everyday way that we work globally, and SC Training (formerly EdApp) provides us with the ability to make L&D part of the everyday way that we work globally, and puts learning within arms reach of every one of our commercial team members as and where they most need it.
SC Training (formerly EdApp) gives us the most relevant content, on demand and delivered as much in the workflow as possible.”
Kylie Gleeson-Long, Global Director Shopper Marketing Friesland Campina
9. Live Feedback
Live feedback is also offered as part of the SC Training (formerly EdApp) experience. SC Training (formerly EdApp) offers a wide range of learning templates, including surveys. These templates are incredibly helpful for both users and managers to provide feedback about the courses. Short quick answers are all that’s needed to hear back from staff, and the surveys can be completed anytime. Survey templates let users tell managers how lessons could be improved or if they feel more confident in product knowledge and training.
10. Learn from Peers
Coming soon to SC Training (formerly EdApp) is an exciting new feature that will instantly connect users to one another and share thoughts and tips through their SC Training (formerly EdApp) journey. Team members can often feel isolated from peers when out on calls all day, but this way users can stay connected, not only with new and updated information, but with each other. Peer learning also provides a collaboration between team members since they can communicate with one another instantly. With this more-personalised way to learn, supervisors can focus on managerial tasks rather than answering constant questions.
Sales Enablement Training Tip #11 – Support of a Variety of Media
SC Training (formerly EdApp) authoring tools allows managers to integrate various media into courseware including audio, narrations, videos and images. Effective sales capability training is continually utilising video and other forms of media to make content interactive and enjoyable for users. Therefore, SC Training (formerly EdApp) is the perfect solution for skyrocketing engagement levels while employees learn and develop their sales capabilities.
Related: The Modern Retail Training Solution
Related: Mobile LMS
Related: Microlearning
If you would like to learn more about how to build the most effective employee training strategy!
If you’d like to know more about how SC Training (formerly EdApp)’s mobile learning platform can help your internal training practices or find sales training tips, get in touch at enquiries@edapp.com. You can also try SC Training (formerly EdApp)’s Mobile LMS and authoring tool for free by signing up here.
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Guest Author Daniel Brown
Daniel Brown is a senior technical editor and writer that has worked in the education and technology sectors for two decades. Their background experience includes curriculum development and course book creation.