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How microlearning is used to upskill staff


January 17, 2019



upskill staff

On-the-job learning is one of the most important aspects of any business. The large-scale problem is one that a number of companies are using microlearning to solve. Microlearning is used to upskill staff in three key ways.

Upskilling staff when onboarding

A key issue for any company is the onboarding of staff. The faster staff get up to speed, the faster they can add value to an organisation. Depending on the position, a new employee could take anything from a week to a year to become fully-effective in their position.

Microlearning looks to solve this issue by putting effective, small, micro lessons in front of new staff when they are required to learn faster. It can be further enhanced by the power of spaced repetition: this boosts knowledge retention by consistently refreshing lesson information in employees’ minds. You can see a case study of how this is being used to upskill staff by Pandora here.

Product knowledge

Companies that have large product ranges (plus widely-distributed sales teams) can receive large efficiency improvements from microlearning when it’s delivered to their smartphones. Consistent information regarding product specifications, branding messaging and sales information can be delivered en masse to teams who are broadly distributed geographically. For multinationals, automated translation services can be added to the mix in order to address multilingual issues.

Upskill staff with microlearning

Workplace-specific skill-sets

Every workplace has specific skill-sets that require on-the-job training. Few employees arrive on day one equipped with everything they need to know and so microlearning can be provided for orientation purposes. For experienced hands, it can be used for compliance updates for the finance team, cybersecurity training for the executive team or product demonstrations that help upskill staff in the sales team.

There are a huge number of other uses of microlearning within organizations. Anywhere that a solution is required to upskill staff, microlearning can be used to reduce overheads and increase efficiency.

If you’d like to know more about how SC Training (formerly EdApp) can help your internal training practices with all of the above features, get in touch at enquiries@edapp.com. You can also try SC Training (formerly EdApp)’s Mobile LMS for free by signing up here.

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Scott Whitaker

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