10 Workforce management systems

The more industries grow, the more workforce management becomes complex. Large headcounts, high-quality standards, and strict regulations challenge team managers today to keep their organizations productive.

You certainly can use all the help you can get to simplify these tasks without sacrificing accuracy. So we’ll guide you through the best available tools. Explore our top 10 workforce management systems to save resources and boost productivity.

What is a workforce management system?

A workforce management system (WMS) is a software that simplifies and centralizes administrative tasks related to employee management. It offers clear visibility and control over employee performance and workloads, aligning everyone with the business’s goals.

This digital workforce app helps you onboard, schedule, budget, and track tasks. It empowers managers to make informed decisions and implement actions quickly. Overall, it’s a powerful tool to keep operations smooth and running.

Workforce management system #1 - SC Training (formerly EdApp) (for onboarding and employee engagement)

SC Training is one of the best workforce management systems you can get for onboarding and employee engagement. Its professional development tools are flexible and easy to use, helping you align team abilities with company needs.

Organizing onboarding activities takes no time when you use the platform. The app houses powerful content generators, document converters, and clear editors in its Create with AI suite. These tools free up your hands from preparing materials so you can focus on inducting employees properly.

Meanwhile, the software’s Reporting and Analytics tracks every onboarding interaction automatically, whether it involves hands-on training or online courses. With this feature, you can be confident that team members gain the right skills and insights to succeed in the business.

Use clear, accessible communication channels to keep everyone in the loop and updated. With SC Training’s notifications and discussions features, you can say goodbye to repetitive announcements and endless follow-ups that can be frustrating.

Cost: Free (up to 10 users); paid plans available

Key features: 

• Create with AI
• Reporting and analytics 
• Admin experience
• Social learning
• Push notifications
• Discussion boards
• Template library
• Gamification

Workforce management system #2 - Workforce (for payroll and scheduling)

Workforce offers a user-friendly software that reduces HR management challenges. Its scheduling feature has ready-to-use templates and drag-and-drop tools that publish schedules in minutes. Plus, the platform’s labor forecaster helps determine the number of staff members you need, removing any worries about staffing levels.

On the payroll side, this workforce management system software sends automatic reminders for timesheet submissions. The app also crunches the numbers of pay rates and deductions for you. So your team gets accurate payroll without overtaxing your mind.

Cost: Price available upon request

Key features: 

• Workforce schedule creator
• Payrate calculator 
• Labor forecasting and analytics

Workforce management system #3 - Rippling (for IT security and financial control)

Security and expenses are high priorities for businesses. Rippling empowers you to take charge of these aspects, cultivating a tightly sealed operation. The software lets you manage employee access through user assignment and device tracking. This makes sure that sensitive information remains secure across all departments.

On the other hand, the platform’s expense analytics delivers real-time data about your company’s spending. It analyzes corporate transactions, bills, and payrolls, diminishing possible overspends. 

Cost: Price available upon request

Key features: 

• In-app IT security
• Device management 
• Expense approvals

Workforce management system #4 - Replicon (for time tracking and wage compliance)

Replicon is a workforce management software for improving time tracking and payroll compliance. It features an AI-powered time tracker that automatically records work activity across common job apps like Slack and Jira. The platform also offers customizable work log formats that tailor sheets to your needs.

With more accurate hourly records, the platform supports wage compliance to reduce the risk of errors. You can assign the software to handle pay validations, adjustments, and deductions based on your pay rules. You’ll be able to pay on time with few errors.

Cost: Starts at 6 USD/month

Key features:

• AI-powered time tracking and costing 
• Editable log formats
• Pay compliance support

Workforce management system #5 - BambooHR (for employee lifecycle management)

From the first to the last day, BambooHR aims to help you deliver smooth employee experiences as a member of your workforce. The system offers essential employee lifecycle management tools that keep teams engaged and productive. 

Its onboarding templates allow you to make new employees feel supported and well-equipped for the work they’ll tackle in your company. Additionally, the software’s 360-degree feedback features, like evaluations and surveys, support workforce development programs. As a result, team members can grow with the business.

Cost: Price available upon request

Key features:

• Onboarding program templates
• Performance management system 
• Benefits administration

Workforce management system #6 - UKG (for enterprise management)

UKG is an enterprise workforce management software that aims to bridge the gap between the corporate office and the frontline. This platform features centralized communication and collaboration tools to help teams connect. It facilitates knowledge sharing, organizational learning, and direct feedback.

The management system also allows you to make better workforce plans and strategies. Its real-time analytics lends you job insights and progress reports, which can guide you in motivating team members and enhancing efficiency.

Cost: Price available upon request

Key features: 

• Team communication and collaboration dashboards
• Data and analytics 
• Staffing strategy tools

Workforce management system #7 - Verint (for customer agent quality management)

Managing customer service agents requires the challenging task of reviewing hundreds to thousands of customer calls. Verint lightens this heavy responsibility with its AI-powered quality monitoring tools, enhancing consistency and customer experiences.

It automatically evaluates each customer interaction with agents, building a detailed performance database for you. The platform also rates agent engagement and behavior to guide your teams towards meaningful conversations that satisfy callers.

Cost: Price available upon request

Key features:

• AI-powered customer experience monitoring 
• Taskflow bots 
• Data and analytics

Workforce management system #8 - Connecteam (for deskless teams)

Connecteam is a mobile-first workforce management solution that allows you to connect with employees wherever they are. The platform uses digitized checklists and real-time reports, helping you standardize jobs despite the distance. It also houses an in-app task creator that instantly notifies your team members of new assignments.

Additionally, this digital work software features a time management dashboard that shows each employee’s hours in one place. This feature is connected to schedule templates, time shift rules, and payroll calculators to track attendance accurately.

Cost: Starts at 29 USD/month

Key features:

• Mobile checklists and document reports
• Time sheet templates 
• Work hours tracker

Workforce management software #9 - ADP (for scalable solutions)

ADP offers scalable and responsive tools that can grow with your business, so it doesn’t limit your organization’s capacity. From integrations and employee lifecycles to payroll and compliance, the software works with you rather than you working around it.

One of its key features is its talent management software. The platform covers feedback channels, succession planning, and frontline leadership training to improve employee life cycles. It also connects to widely used apps for tasks like accounting and benefits management. The site ultimately creates seamless workflows for any size.

Cost: Price available upon request

Key features: 

• Employee experience 
• Benefits administration
• Program integrations

Workforce management software #10 - Deel (for global payroll management)

You can simplify global payroll management and handling with Deel, a top HR solution. The software keeps you on top of local and international filing policies, tax matrices, and labor regulations. Its tools help you minimize costly legal issues and violations, securing your organization’s compliance.

Plus, the platform can shoulder benefits and deduction administration, payslip delivery, and contract localization. This way, your employees always receive the proper compensation with minimal hitches.

Cost: Starts at 49 USD/month/user

Key features: 

• Global payroll service
• Workforce planning and tracking
• Compliance management

What are the benefits of a workforce management system?

Today’s business environment is fast-paced and more demanding than ever. There are so many tasks a manager must complete, often without enough time and energy. This is why a WMS is an excellent investment for overseeing work. Let’s break down its benefits below:

• Cost savings: A WMS lets you automate assignments without losing accuracy. This automation eliminates errors and saves time and money.
• Adaptable solutions: Most systems integrate well with your existing business tools and tech stacks. They’re responsive to various tech modifications made as your company expands.
• Accessible on the go: An employee management software is usually cloud-based. This means you can get real-time updates anytime and anywhere, while managing teams even outside the office.
• Clear communication: You can improve connections within the organization with an all-in-one platform that everyone can access. The tool allows you to share announcements and notifications in a single place.
• Accurate time tracking: Workforce management systems note time-ins, time-outs, and overtime for you down to a t, leading to appropriate pay.
• Better scheduling: Using a staff management software helps you create and adjust work schedules without much stress. 
• Secure compliance: WMS features help you comply with labor laws and requirements. They keep complete records and documents for favorable audits.
• Effective planning: You can analyze employee data and operational statistics from the comfort of the platform. This way, you can understand staff needs and manage resources efficiently.