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10 Cultural competence training programs

We’ve created a list of cultural competence training programs to help your team develop an understanding of different cultures, backgrounds, and traditions. These courses talk about topics on diversity, cultural awareness, and more.

Cultural competence training programs
Last published: 16th May 2024
SC Training (formerly EdApp) Cultural competence training program - Karamo's Diversity, Equity and Inclusion Training

1. Karamo's Diversity, Equity and Inclusion Training

Putting inclusion into practice takes more than a diversity statement. With SC Training (formerly EdApp)’s free online cultural competency training, you’ll be able to give your team the tools they need to create a safe workplace for everyone.

The course begins by defining diversity, equity, and inclusion, which is followed by an examination of unconscious bias in the workplace. Queer Eye’s Karamo Brown then offers practical advice for promoting inclusivity and avoiding common mistakes. This is along with guidance on identifying and addressing microaggressions and advocating for oneself and others. The final lesson concentrates on creating a secure and welcoming environment for all workers in the workplace.

What’s a better way to take this training than in your employee’s preferred language? Imagine being able to create courses that speak directly to your learners, no matter where they are in the world! With SC Training (formerly EdApp)'s in-built AI Translation feature, you can do just that! The technology harnesses the power of Google's translation tool, allowing you to deploy your course in any language you choose. 

SC Training (formerly EdApp)'s AI translation tool uses your learners' default mobile device settings to automatically select their preferred language. With this powerful feature, you can focus on creating awesome content for your learners, without worrying about language barriers.

  • Cost: Free (up to 10 users)
  • Scope: Defining diversity, equity, and inclusion, unconscious bias, spotting and stopping microaggressions, the workplace as a safe place

Created by SC Training (formerly EdApp)

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SC Training (formerly EdApp) Cultural competence training program - Equal Employment Opportunity

2. Equal Employment Opportunity

In SC Training (formerly EdApp)’s Employment Opportunity course, employees will learn about their right to be treated equally and with respect. It introduces the Equal Employment Opportunity policy, which guards against discrimination against workers based on factors such as age, gender, sexual orientation, nationality, and religion. The different types of harassment, aggression, and prejudice are then discussed, along with how to spot them. Lastly, the final lesson will cover filing complaints and carrying out a proper inquiry to equip workers in case an incident occurs.

After your teams take this course, stay on top of your learners' learning journey and make sure they're getting the most out of their training with SC Training (formerly EdApp)'s analytics tool. Here, you'll have access to your team's learning performance and engagement reports so you can measure their progress and make data-driven decisions to improve your training program.

  • Cost: Free (up to 10 users)
  • Scope: Equal Employment Opportunity policy, types of harassment, aggression, and prejudice, incident report

Created by SC Training (formerly EdApp)

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Coursera Cultural competence training program - Cultural Competence - Aboriginal Sydney

3. Cultural Competence - Aboriginal Sydney

Coursera has partnered with the University of Sydney in exploring Aboriginal experiences and narratives in Sydney. This course explores some of the key themes and capabilities of cultural competence. It will help adult learners gain knowledge about cultural competency and a deeper understanding of Aborigines, cultures, and places in Sydney.

The course starts with an introduction where key terminologies used in the course are introduced. It then talks about how Aboriginal people were colonized and represented, and how they were able to claim sovereignty amidst oppression. The last part will delve into the stories and experiences of Aboriginal people.

  • Cost: Free
  • Scope: Representation and visibility in Aboriginal Sydney, sovereignty and self-determination in a colonized place, Aboriginal people's experiences

Created by Coursera

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edX Cultural competence training program - Intercultural Competency in Education

4. Intercultural Competency in Education

edX’s cultural competency training certification aims to increase awareness of one’s own culture while also broadening their understanding of other cultures and identities. It does this by drawing on the experiences of Nordic professionals and international educators who work in Nordic countries.

This course begins with familiarizing learners with basic concepts, such as ethnocentrism, stereotypes, and culture. It also educates learners on how to navigate contradictions that are in contrast with one’s constructed identity. Learners will also discover the fundamental principles of social justice.

  • Cost: Free
  • Scope: Cultural terms and concepts, constructed identities, social justice

Created by edX

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SC Training (formerly EdApp) Cultural competence training program - Diversity, Equity, and Inclusion

5. Diversity, Equity, and Inclusion

SC Training (formerly EdApp)’s Diversity, Equity and Inclusion aims to make the workplace a safe space for employees by helping unlearn our biases and valuing each co-worker. It starts by defining diversity, equity, and inclusion, and gives real-world scenarios for better understanding. Aside from diversity training topics, it also explores how unconscious bias works and teaches learners how to have a wider perspective instead. 

This course is just one of the many high-quality learning resources in SC Training (formerly EdApp)'s course library. It’s constantly growing and being updated to make sure that learners have access to the latest and most relevant training content. The courses are fully customizable, so you can tailor them to your specific learning needs and branding. 

  • Cost: Free (up to 10 users)
  • Scope: Defining diversity, equity, and inclusion, unconscious bias, the workplace as a safe place

Created by SC Training (formerly EdApp)

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Explore our library including cultural competence training programs.

FutureLearn Cultural competence training program - Introduction to Intercultural Studies: Intercultural Contact

6. Introduction to Intercultural Studies: Intercultural Contact

In FutureLearn’s cultural competency training, learners will understand how intercultural contact can challenge one’s social interaction beliefs. This course looks into the effects of cultural interactions from historical and global perspectives. It’ll make learners think about concepts, such as "globalization" and "acculturation" and determine the connection between nationality and culture. To avoid cultural incompetence, there’s also a lesson tackling the skills needed when interacting with people from different cultures and backgrounds.

  • Cost: 99 USD
  • Scope: Principles of intercultural contact, history of intercultural contact, intercultural competence

Created by FutureLearn

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SC Training (formerly EdApp) Cultural competence training program - Indigenous Peoples and Cultural Awareness (AUS)

7. Indigenous Peoples and Cultural Awareness (AUS)

In this cultural competence training program, learners get a glimpse of the indigenous culture of the Australian Aboriginal and Torres Strait Islander people. They’ll discover everything about their history, traditions, and difficulties, as well as how those things affected the current living culture.

It also teaches learners how to effectively collaborate with individuals who have different cultural backgrounds, attitudes, and beliefs after educating them about Australia's indigenous culture. There’s also a lesson tackling cultural etiquette conventions, problems with cross-cultural communication, racism that minorities suffer, and different strategies to confront these difficulties.

  • Cost: Free (up to 10 users)
  • Scope: Workplace cultural sensitivity, Aboriginal and Torres Strait Islander culture, racism

Created by SC Training (formerly EdApp)

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eCald Cultural competence training program - Culture and Cultural Competency

8. Culture and Cultural Competency

eCald’s Culture and Cultural Competency is one of the cultural competence training programs that was created for those working in primary care, secondary care, or mental health services. It aims to raise one’s cultural awareness as well as that of others. It also enhances the understanding of how cross-cultural differences might impact communication, consultation, and diagnosis. 

Here, they’ll be able to understand why cultural competency is needed and how it can impact the health system. Additionally, learners will be introduced to the four elements of cultural competency (cultural awareness, sensitivity, knowledge, and skills) and how to apply them in real life.

  • Cost: Available upon request
  • Scope: Cultural awareness, the need for cultural competency, elements of cultural competency

Created by eCald

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Centre for Culture, Ethnicity & Health Cultural competence training program - Introduction to Cultural Competence

9. Introduction to Cultural Competence

Introduction to Cultural Competence is ideal for those who need to learn the basics of cultural competence in an Australian setting. It serves as a framework for your team to better understand the diversity of Australian culture and sets up a clear, constructive plan for how they can foster a workplace that's sensitive to cultural differences. 

Here, they'll gain knowledge of how cultural competency can help them in minimizing structural barriers that worsen outcomes for immigrants and refugees in Australia.

  • Cost: 49 AUD
  • Scope: Australian cultural diversity, how to create a culturally responsive workplace, reducing structural factors

Created by Centre for Culture, Ethnicity & Health

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SC Training (formerly EdApp) Cultural competence training program - Diversity and Inclusion in Retail

10. Diversity and Inclusion in Retail

Last but not least is SC Training (formerly EdApp)’s Diversity & Inclusion in Retail which is intended for employees working in the retail industry. This course serves as a diversity training manual that emphasizes the values of a varied, equal, and inclusive workplace. 

It also tackles the numerous prejudices that employees should be aware of to help your staff give clients a warm shopping environment and experience. Additionally, it emphasizes the value of having a zero-tolerance discrimination policy and instructs your staff on how to better listen to customers.

  • Cost: Free (up to 10 users)
  • Scope: Creating an inclusive shopping experience, zero-tolerance discrimination policy, listening to customers

Created by SC Training (formerly EdApp)

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Develop your team’s ability to work with people from diverse backgrounds with cultural competence training

Cultural competence helps promote an inclusive and diverse workplace and addresses any biases or prejudices that may affect interactions with individuals from different cultures. By having your teams take cultural competence training programs, they’ll be able to adapt to different cultural contexts. When employees are aware of different backgrounds, ethnicities, traditions, and cultures, they’ll be able to better understand and respect the individual differences of their colleagues and clients. This can result in more effective communication, collaboration, and better decision-making.

And the best part? Your team can complete courses anytime, anywhere, on any device.

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