10 Cultural competence training programs

1. Karamo's Diversity, Equity and Inclusion Training

Putting inclusion into practice takes more than a diversity statement. With SC Training (formerly EdApp)’s free online cultural competency training, you’ll be able to give your team the tools they need to create a safe workplace for everyone.

The course begins by defining diversity, equity, and inclusion, which is followed by an examination of unconscious bias in the workplace. Queer Eye’s Karamo Brown then offers practical advice for promoting inclusivity and avoiding common mistakes. This is along with guidance on identifying and addressing microaggressions and advocating for oneself and others. The final lesson concentrates on creating a secure and welcoming environment for all workers in the workplace.

What’s a better way to take this training than in your employee’s preferred language? Imagine being able to create courses that speak directly to your learners, no matter where they are in the world! With SC Training (formerly EdApp)'s in-built AI Translation feature, you can do just that! The technology harnesses the power of Google's translation tool, allowing you to deploy your course in any language you choose. 

SC Training (formerly EdApp)'s AI translation tool uses your learners' default mobile device settings to automatically select their preferred language. With this powerful feature, you can focus on creating awesome content for your learners, without worrying about language barriers.

• Cost: Free (up to 10 users)
• Scope: Defining diversity, equity, and inclusion, unconscious bias, spotting and stopping microaggressions, the workplace as a safe place

Created by SC Training (formerly EdApp)

3. Cultural Competence - Aboriginal Sydney

Coursera has partnered with the University of Sydney in exploring Aboriginal experiences and narratives in Sydney. This course explores some of the key themes and capabilities of cultural competence. It will help adult learners gain knowledge about cultural competency and a deeper understanding of Aborigines, cultures, and places in Sydney.

The course starts with an introduction where key terminologies used in the course are introduced. It then talks about how Aboriginal people were colonized and represented, and how they were able to claim sovereignty amidst oppression. The last part will delve into the stories and experiences of Aboriginal people.

• Cost: Free
• Scope: Representation and visibility in Aboriginal Sydney, sovereignty and self-determination in a colonized place, Aboriginal people's experiences

Created by Coursera

5. Diversity, Equity, and Inclusion

SC Training (formerly EdApp)’s Diversity, Equity and Inclusion aims to make the workplace a safe space for employees by helping unlearn our biases and valuing each co-worker. It starts by defining diversity, equity, and inclusion, and gives real-world scenarios for better understanding. Aside from diversity training topics, it also explores how unconscious bias works and teaches learners how to have a wider perspective instead. 

This course is just one of the many high-quality learning resources in SC Training (formerly EdApp)'s course library. It’s constantly growing and being updated to make sure that learners have access to the latest and most relevant training content. The courses are fully customizable, so you can tailor them to your specific learning needs and branding. 

• Cost: Free (up to 10 users)
• Scope: Defining diversity, equity, and inclusion, unconscious bias, the workplace as a safe place

Created by SC Training (formerly EdApp)

6. Introduction to Intercultural Studies: Intercultural Contact

In FutureLearn’s cultural competency training, learners will understand how intercultural contact can challenge one’s social interaction beliefs. This course looks into the effects of cultural interactions from historical and global perspectives. It’ll make learners think about concepts, such as "globalization" and "acculturation" and determine the connection between nationality and culture. To avoid cultural incompetence, there’s also a lesson tackling the skills needed when interacting with people from different cultures and backgrounds.

• Cost: 99 USD
• Scope: Principles of intercultural contact, history of intercultural contact, intercultural competence

Created by FutureLearn

8. Culture and Cultural Competency

eCald’s Culture and Cultural Competency is one of the cultural competence training programs that was created for those working in primary care, secondary care, or mental health services. It aims to raise one’s cultural awareness as well as that of others. It also enhances the understanding of how cross-cultural differences might impact communication, consultation, and diagnosis. 

Here, they’ll be able to understand why cultural competency is needed and how it can impact the health system. Additionally, learners will be introduced to the four elements of cultural competency (cultural awareness, sensitivity, knowledge, and skills) and how to apply them in real life.

• Cost: Available upon request
• Scope: Cultural awareness, the need for cultural competency, elements of cultural competency

Created by eCald

10. Diversity and Inclusion in Retail

Last but not least is SC Training (formerly EdApp)’s Diversity & Inclusion in Retail which is intended for employees working in the retail industry. This course serves as a diversity training manual that emphasizes the values of a varied, equal, and inclusive workplace. 

It also tackles the numerous prejudices that employees should be aware of to help your staff give clients a warm shopping environment and experience. Additionally, it emphasizes the value of having a zero-tolerance discrimination policy and instructs your staff on how to better listen to customers.

• Cost: Free (up to 10 users)
• Scope: Creating an inclusive shopping experience, zero-tolerance discrimination policy, listening to customers

Created by SC Training (formerly EdApp)