Managing a mobile workforce is, without a doubt, a huge challenge for managers and L&D leaders. It’s typically harder to give them proper supervision and training, both of which are critical to an organization’s growth and success. Employing functional tools like mobile workforce management software is the best way to monitor, supervise, and train your field-based employees, and make sure their performance remains on par with the company goals and core values.
SC Training (formerly EdApp) is currently the most recommended mobile workforce management software platform out there. With all of its powerful features, this tech tool makes it easier for managers to connect and engage a mobile workforce.
Perhaps one of its strongest features is its powerful authoring tool, which allows pretty much anyone to develop interactive training courses from scratch. There’s no design or coding expertise needed. With over 50 intuitively designed quiz and elearning templates, all you need to do is drag and drop your content, and deliver them right away through their mobile app.
If needed, you can also import and edit ready-made training courses from their comprehensive library. From onboarding to safety and health care courses, customer communication, and conflict resolution, they have everything you need. These courses are compatible with both Android and iOS mobile devices, making them ideal for a field-based team that doesn’t have desktop access most of the time.
SC Training (formerly EdApp) can also assist you if you need assistance with generating training materials. In addition to offering you additional onboarding and account assistance, they also provide course authoring services.
Also functioning as an effective employee training tracker, SC Training (formerly EdApp) allows managers to monitor the progress of their mobile team from any location. In just a few clicks, you’d be able to check their course progress and success rate based on their behavioral habits, and also confirm if they are successfully retaining your key messages.
There are so many more features and integrations that you’ll discover from this mobile workforce management software. It also comes with quiz software, reward-based gamification, PowerPoint conversion, performance dashboard, discussions and assignments, among others. Book a demo with them to learn more.
Sign up for free and start using the best mobile workforce management software today!
Salesmate is a CRM and an automation platform that works well as a mobile workforce management software. Mainly, it helps streamline sales, marketing, and CS processes. From managing the contact information, creating sales pipeline, workflow management, to automating various processes, This mobile scheduling software does it all! Moreover, Salesmate Mobile CRM gives access to all the data even when you’re on the go. You can check conversation history, manage deals, and exchange documents while on a field trip or in a meeting.
When you’re managing a team, you can also track their goals and activities. This helps you find the star performer of your team and push others to reach their targets as well. Overall, Salesmate is an all-inclusive platform that lets you scale your business and manage workflow easily with powerful features and automation.
Timely is an advanced and user-friendly time tracking tool designed to simplify and eliminate the hassle of time tracking and task management. Using Timely, your mobile workforce will get a daily record of everything they’ve spent in every web and desktop app. From documents to emails, even video calls and virtual meetings, their tasks will be captured without the need to manually record and input everything. And, with Timely’s intuitive controls, they have complete control over how they want to arrange and format their timesheets, as well as how they manage their own productivity.
Fret not, Timely makes sure that all activities are 100% private. Unless they’re shared, no colleagues or bosses can access their time tracking sheets.
Coassemble, formerly known as eCoach, is a cloud-based saas LMS that allows managers and L&D leaders to develop online training courses, simplify their training and onboarding processes, and view progress without the need for third-party software. It has over 40 interactive and customizable templates, so it doesn’t take long to design and publish your courses. If you are handling a large mobile workforce, you will also appreciate its mobile-responsive feature, enabling field employees to access their courses anytime and anywhere.
This software is also equipped with an employee training tracker that makes sure easy monitoring of all employees outside the office location. You can use it to evaluate their performance in three ways: the time they spent on screen; answers and feedback from quizzes and assignments; and progress percentage for each course.
Qualtrics Employee Engagement Software is one among many of management systems on the market that has a range of powerful features designed to help boost staff engagement in every organization, including both desk and non-desk employees. This software can get employee feedback through expert content and surveys, and instantly generate intelligent analysis that will identify critical areas where the company should focus to improve staff engagement and performance.
Feel free to pre-configure dashboards and results so you can easily deliver the right data to your human resources department, lead managers, L&D leaders, or even company owners, pretty much anyone who needs the data insights.
Another top-performing software solution that you can use to streamline your mobile workforce is 360 Learning. This platform is widely known for its collaborative training tool, allowing course creators and employees to develop content together in a shared online space without having to meet in person. It builds teamwork into your company culture and helps make sure that your mobile team feels more like they are part of the organization, despite not being physically present most of the time.
360Learning has three paid plans to choose from – team, business, and enterprise. There is also a free trial for 14 days should you want to check its features first before subscribing.
Bitrix24 is a very useful software that managers can use to keep in touch with the rest of the company, including those that aren’t based in a central office location. There are so many things that you can accomplish with this platform – you can host conferences, chat and discuss ideas with your team, track activities, set tasks and manage projects online, and more.
It particularly shines when it comes to customer relationship management and lead management. There’s only one issue to bear in mind – Bitrix24 can be quite overwhelming to set up and configure. It may be best to book a demo first to fully understand how its services and applications work.
Running and managing a mobile workforce is smooth and easy with Zoho ShowTime. With this single comprehensive platform, you can give your mobile workforce self-paced courses, and even facilitate collaborative learning through peer interaction. Your employees can also use additional employee engagement tools like whiteboards, polls, and in-app messaging to discuss learning and share knowledge with their fellow team members. If you want to put some fun in your static online project or training programs, videos and recordings can also be added to your content.
Zoho Showtime has a free plan but with limited features only. To make the most out of its powerful features, you can sign up for their single-user, standard business, or enterprise plan.
Conductor makes it easier to create and organize curricula, schedule and assign courses, and track the entire cycle of all your training programs for your mobile workforce. It can also keep track of employee records such as licenses, certificates, and qualifications to make sure that their expertise and knowledge align with industry standards. No team is too big or too small – this mobile workforce management software takes the hassles out of managing and tracking your employees, whether they belong to a small business or large organization.
When it comes to onboarding software to train new and existing mobile employees, AcademyOcean is one of your best choices. Instead of simply sending them PDF or PPT copies of training modules or company directories, you can use this platform to structure interactive lessons with text, images, videos, even quizzes. Course customization is feasible, although it’s somewhat limited when it comes to branding. If needed, you can also give them certificate upon completion to help incentivize and track course progress.
Compared to how courses are accessed in other mobile workforce management solutions, all courses published in AcademyOcean are accessible through mobile devices, so training can be done anytime and anywhere. Unfortunately, the pricing plans for this software are somewhat pricey, so make sure to explore its features first before subscribing.
Synchroteam is among the most trusted mobile workforce software on the market. It comes with a variety of unique features that make it easier to monitor and communicate with your mobile workforce. From customer management to job scheduling, including mapping and tracking, even inventory and invoicing, Synchroteam has got you covered.
This software solution is also accessible for Android and iOS mobile users, which, in turn, allows mobile workers to get easily all the information and resources they need. It also helps them communicate efficiently not only with the HR managers but also with their peers.
Synchroteam, although, only offers per-user licensing plans, which makes it somewhat costly especially for those handling larger teams.
Humi takes away the stress of managing mobile teams with its flexible and user-friendly features. Here, you can oversee payroll, benefit plans, onboarding, and time off, all in a single ecosystem. Yet the best part, you can also give your employees access to their information. They may access their information and request a leave or time off via their own Humi app, which is ultimately easy and convenient. Fret not, you can always control their roles and permissions, ensuring that sensitive data is only visible to those who need it.
Author
Jen is a learning expert at SC Training (formerly EdApp), a mobile-based training platform that helps corporates and businesses bring their training solutions to the next level. She carries an extensive writing experience in a variety of fields, including architecture, the gig economy, and computer software. Outside of work, she enjoys her free time watching her favorite series and documentaries, reading motivational books, and cross-stitching.