10 Employee Development Programs
We’ve selected 10 employee development programs that managers can use to support the own development of their team members. These courses will provide additional knowledge and skills that will come in handy in your employees’ everyday tasks, making them accomplish their work efficiently. Keep reading to learn more.
1. Personal and Team Resilience
There are different challenges one may face when working in an organization. Sometimes we overcome those difficulties and sometimes, we learn from our mistakes. Whether employees are able to deliver or not, they must have the ability to cope with the situation and bounce back. Resilience is an important ability that employees must nurture for them to adapt and think straight in any adverse situation. Enrolling your team in this SC Training (formerly EdApp) course will introduce them to topics such as the definition of resilience, how to cope with adversity, the role of resilience in the workplace, and how to build workplace resilience. It has 4 lessons that are structured in bite-sized chunks that only take a few minutes to complete, perfect for all the busy employees out there. It has also incorporated gamification features for the quizzes to ensure the highest level of participation and engagement.
Length: 5-10 minutes per lesson (self-paced)
Certification: Available
Cost: Free
Created By SC Training (formerly EdApp)
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2. Expectations Setting
Usually, when meeting the team or starting a new project, meetings are called so that the members know what to expect from their tasks and each other. Doing this will allow everyone to work in sync as they know the realistic goals and capabilities of their coworkers. Disappointments and miscommunications are reduced, making the employees perform better as a team. SC Training (formerly EdApp)’s Expectations Setting course is a good introduction to train your employees on how to frame their own expectations and how to approach other people’s expectations as well. It contains 4 microlessons that are interactive and easy to understand. Employees are sure to have fun while learning with SC Training (formerly EdApp)’s gamified courses.
Length: 5-10 minutes per lesson (self-paced)
Certification: Available
Cost: Free
Created by SC Training (formerly EdApp)
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3. Speaking with Confidence
Employees that can speak confidently have been shown to perform better in their jobs and converse more effectively with their coworkers. While some people are born with the ability to communicate well, this is a skill that may be learned over time. SC Training (formerly EdApp)’s Speaking with Confidence course provides some tips and techniques on how to engage effectively and manage better discussions with colleagues and clients while keeping a high degree of respect. The course emphasizes that one of the largest hurdles to effective communication is the lack of confidence, and proceeds to help learners find ways to express themselves confidently.
This course is delivered in a form of microlearning that includes gamification, audio narration, and short-form videos, which make it engaging for your learners. Easily deploy this course to incorporate confidence building as part of your employee development program!
Length: 5-10 minutes per lesson (self-paced)
Certification: Available
Cost: Free
Created by SC Training (formerly EdApp)
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4. Active Listening
One helpful skill that a client-facing employee must possess is active listening. By developing better listening skills, employees can converse more effectively with clients as they already know what it is they’re looking for in a product or service. The Active Listening course by SC Training (formerly EdApp) highlights the main principles of active listening and how you can leverage the techniques to improve your client communication and relationship. This course includes 4 lessons about active listening in sales, core principles of active listening, active listening for what’s not being said, and barriers to active listening. The lessons are designed in bite-sized chunks so learners will be able to absorb information faster and more effectively.
Length: 5-10 minutes per lesson (self-paced)
Certification: Available
Cost: Free
Created by SC Training (formerly EdApp)
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5. Managing Difficult Conversations
It is inevitable to encounter difficult conversations in work, such as giving and receiving feedback. SC Training (formerly EdApp)’s Managing Difficult Conversations course is designed to help you address uncomfortable situations and turn them into meaningful conversations. This good practice will help the employees grow as they’ll know how to give and take constructive criticisms better. There are 6 lessons that include the importance of difficult conversations and how to handle and approach them in various contexts that learners can complete anytime. The microlearning approach of SC Training (formerly EdApp) will help employees remember the lessons effectively.
Length: 5-10 minutes per lesson (self-paced)
Certification: Available
Cost: Free
Created by SC Training (formerly EdApp)
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6. Effective E-mail Communication
Email communication is the main source of communication for most companies, and it is only fitting to include an e-mail communication course to train employees to develop their digital communication skills. A lot of time will be saved if everyone can effectively convey what they need in their messages. SC Training (formerly EdApp)’s Effective E-mail Communication course shows tips on the best e-mail practices, as well as the what, when, why, and how’s of e-mail communication. With only 5 lessons, employees are sure to complete this easy-to-follow course in no time.
Length: 5-10 minutes per lesson (self-paced)
Certification: Available
Cost: Free
Created by SC Training (formerly EdApp)
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7. Handling Objections with Emotional Intelligence
Objections are not that uncommon in the workplace, and depending on how it’s delivered, everyone is expected to take those professionally. Still, we have to understand that not everyone has the emotional intelligence or enough control over their emotions to not take things personally. We cannot control how other people will behave but we can control how we’re going to react when receiving objections from other people. SC Training (formerly EdApp)’s Handling Objections with Emotional Intelligence course will guide learners on what they can do in these situations and how to take feedback better. This course has 5 microlessons that your employees can easily follow. SC Training (formerly EdApp) is available on mobile phones so learners can bring their lessons anywhere and complete them at their own pace.
Length: 5-10 minutes per lesson (self-paced)
Certification: Available
Cost: Free
Created by SC Training (formerly EdApp)
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8. Creating a Positive Customer Experience
For retail employees, it’s important to always ensure that customers are having a great experience the moment they enter the store and until they leave. By providing good customer service, you can ensure that your customers will leave the store satisfied with their transaction, making them more likely to return. SC Training (formerly EdApp)’s course talks about the different qualities that make a good customer service experience such as how to impress, interact, and engage the customers. It contains 4 short lessons with gamification templates, making it engaging to the learners and they can even take his microlearning course anytime, anywhere.
Length: 5-10 minutes per lesson (self-paced)
Certification: Available
Cost: Free
Created by SC Training (formerly EdApp)
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9. How to Develop Strong Working Relationships
As long as you are part of an organization, you will always be working with different people and it is a good employee skill to be able to establish good working relationships. With that, it is a great advantage to train your teams early on with employee development programs such as SC Training (formerly EdApp)’s How to Develop Strong Working Relationships course. This course contains 5 lessons that teach the learners how to develop strong relationships, maintain trust, communicate effectively, and how to value differences with your colleagues. At the end of the course, there is a practice lesson that contains interactive exercises to see if the learners retained information. This engaging microlearning course is available for free that learners can accomplish at their own pace.
Length: 5-10 minutes per lesson (self-paced)
Certification: Available
Cost: Free
Created by SC Training (formerly EdApp)
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10. How to be a Team Player
High-performing teams are usually composed of employees who are team players. Efficient teamwork happens when the members gain a good understanding of each other. SC Training (formerly EdApp)’s course about how to be a team player is a good starting point for employees to figure out how to be effective team members, remove barriers within their team, and understand other people’s viewpoints. This employee development program has 5 interactive lessons, including an introduction to teams, team perspective, communication, conflict management, and a final assessment that your employees will surely enjoy. It is compatible with any device so learners can take it anytime, anywhere.
Length: 5-10 minutes per lesson (self-paced)
Certification: Available
Cost: Free
Created by SC Training (formerly EdApp)
Explore the courseEquip your employees with the necessary knowledge and skills with employee development programs
It pays to have your employees pick up skills that are beneficial to their everyday work lives. Having the necessary soft skills means they’re able to work better with other people, as well as accomplish their tasks efficiently. Employee development programs are prevalent online, making it easier for managers to deploy courses quickly without having to build everything from scratch. With the right training program, your employees can use their newly developed skills to improve their performance. We’ve handpicked 10 employee development programs that you can train your teams with.