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Food & Hospitality

Introduction to HACCP This SafetyCulture Training course will help you create a HACCP-based food safety program for your facility. In partnership

Toolbox Talk Template This toolbox talk template provides a simple framework for quick, focused safety discussions to raise awareness and ensure compliance before work begins.

Standard Operating Procedure (SOP) Template Learn how to follow standard operating procedures with this easy-to-use course template designed to help you perform tasks safely and efficiently.

未来酒吧世界提升酒吧的可持续发展经营：以可持续发展、人道和负责任的经营理念共创未来酒吧业态。保乐力加联合Trash Tiki和可持续发展餐饮协会共同开发了这套培训课程，致力于帮助调酒师和酒吧从业者应对行业发展趋势。该课程以原材料、服务、酒吧和员工四大板块为基础，将可持续发展和负责任的经营理念贯彻落实到新鲜原材料使用、负责任的酒精消费和废弃物管理等方面，积极响应联合国可持续发展目标（SDGs），助力打造更加绿色环保、负责任和包容的未来酒吧业态。 In partnership

Personal Hygiene (GL)Personal hygiene is a big deal for our business. Learn all about personal hygiene practices and their importance to us in this course.

Food Safety Hazards This SafetyCulture Training, HACCP-approved, course discusses the food safety risk factors present in food preparation, the types of food hazards you must look out for, and some general safety practices you can implement to protect our customers.In partnership

Food Poisoning (Foodborne Illnesses)In this course, you will learn about food poisoning, its types and causes, and the steps you must take in order to prevent foodborne illnesses.

Food Delivery and StorageThis SafetyCulture Training course is a HACCP-approved guide for wait staff and chefs that demonstrates how to safely and competently receive deliveries and store food in a restaurant.In partnership

Food Delivery and StorageA guide for wait staff and chefs which demonstrates how to safely and competently receive deliveries and store food in a restaurant.

Employee Illness Reporting (Food Service Operations)Proper food facility management includes ensuring that food personnel do not work when they are sick. This involves implementing organizational measures to identify individuals who may spread foodborne diseases to food, other staff, or customers. This course will guide you on when and who to contact if you become ill or exhibit symptoms of foodborne illness. The duties of the person in charge (PIC) and the regulations that should be established to restrict, exclude, and reinstate employees will also be covered.

DishwashingThe dishwasher is the backbone of the kitchen. We depend on you! The dishes are the bridge between the kitchen and the dining room. Learn how we make our dishwashing process effective and efficient.

Food Handler Basics Training (AU) This course covers the knowledge requirements for food handlers as outlined by the NSW Government Food Authority. Food handlers must be trained in food safety and hygiene to ensure the food is safe to eat. To meet Standard 3.2.2A of the Food Standards Code, food handlers must be trained in: - Safe handling of food - Food contamination - Cleaning and sanitising - Personal hygiene (Last updated: August 2024)

Food PrepPrepare for preparation! Food prep is the first step to making a safe, fun and healthy environment for your customers.

Getting to Know Your Restaurant’s FOH and BOHEach quick service restaurant has what we call a front-of-house (FOH) and a back-of-house (BOH). What are their roles? How do they work together? This course will help you learn more about a restaurant's FOH and BOH.

Super. Crucial. HumanHave you read Cheryl Cran's new groundbreaking work, 'Super. Crucial. Human'? In this course, we'll delve into what Cheryl Cran identifies as the four super crucial skills--Compassion, Conscious Communication, Creativity, and Collaboration-- that you need to future-proof your leadership capabilities.In partnership

Food Safety StandardsLearn how to create a HACCP-based food safety program for your facility and what safety practices you need to observe to show compliance.

Fire Safety This course aims to train learners in fire safety by teaching them how to understand and prevent fires, as well as how to respond in case of a fire.

Food Safety StandardsThis SafetyCulture Training course will show you how to create a HACCP-based food safety program for your facility and what safety practices you must observe to show compliance.In partnership

Dealing with Difficult Customers Learn best practices for when dealing with customers' and guests' problems. This course is ‘Industry Approved’ since it’s been built in collaboration with industry experts at SafetyCulture to meet your operational needs.

Bar Maintenance (GL)This course covers essential bar maintenance practices to ensure smooth operations before, during, and after service. You will learn the key steps for preparing the bar, maintaining it while in use, and cleaning up after service. The course also delves into draught beer systems, focusing on understanding how they work, identifying keg components, and the proper procedures for changing and replacing kegs. (Last Updated: December 2024)

Spirits, Beer, and WineIn this course, you will learn about the differences between the most popular types of alcoholic beverages, including proper serving practices.

Food Safety & Document ControlTake this course to review the FDA, ISO, and other governing bodies' standards when it comes to food safety and quality control.

Creating a Positive Customer ExperienceThis course is an overview of how to create a positive customer experience by providing great customer service in the retail industry. This emphasises the role customer service plays in a customer's overall experience with a brand. It talks about qualities of good customer service, ways to create good first impressions, ways to effectively interact with customers through small talks, and engaging them by using the power of smile, showing empathy, etc. This course is ‘Industry Approved’ since it’s been built in collaboration with industry experts at SafetyCulture to meet your operational needs.

The Art of BussingThis course takes you through the basic functions and responsibilities of a busser and ways on how you can develop your skills in different areas of responsibility, such as table clearing and dish washing.

Front Desk SafetyThis course aims to provide policies and procedures that can aid in the safety of front desk personnel, their coworkers, and their community.

Serving FoodLearn how to be a waiter and give your guests the best possible dining experience!

Serving Alcohol SafelyIn this course for bartenders, waiters, and sommeliers, you will learn about the responsible service of alcohol, cleaning and sanitizing, and dealing with difficult customers. Additionally, you will also learn about country, state, and territory-specific liquor laws for the US, UK, and Australia.

Guest ExperiencesThis lesson explores the fundamentals of creating great experiences for your customers.

Retail Services - CommunicationThis course is designed to help you improve your communication in the workplace. We look at the skills which come together to create good communication. This course is ‘Industry Approved’ since it’s been built in collaboration with industry experts at SafetyCulture to meet your operational needs.

Food ContaminationLearn about safe food handling and cleaning procedures in this HACCP-based course.

All About Frying Stations (Fast Casual)All the magic happens in the frying stations. Learn all about these stations in this fry-tastic course!

Building BurgersHave you ever thought about which ingredients go into the burgers you eat? Have you ever wondered if there is a stacking order for the ingredients of your burger? This course can help you answer those questions. Learn more about the development of burgers, suggested burger stacking orders, and popular burger recipes in this course.

Guest Service in Hospitality and TourismA guide to having excellent customer service skills in the hospitality industry. This course is ‘Industry Approved’ since it’s been built in collaboration with industry experts at SafetyCulture to meet your operational needs.

Hotel Housekeeping InspectionThis course for hotel housekeepers to ensure that hotel rooms and corridors are spotless.

Food & MoodYou want to know which foods can influence your mood? Then this course is for you! Learn to distinguish between 'good mood foods' that bring out the best in you and 'trigger foods' that can have a negative impact on your mood, while understanding the concept of 'mindful eating'.In partnership

Drink SpikingRaise awareness and learn what you can do to protect your customers from drink spiking.

Teamwork in the Hospitality IndustryBy embracing teamwork, you will not only improve your own working experience, but also that of your co-workers. The hospitality industry is diverse, with many people playing different roles in different environments. Let’s look at how you can improve your teamwork skills. This course is ‘Industry Approved’ since it’s been built in collaboration with industry experts at SafetyCulture to meet your operational needs.

De-escalation Training This course will provide training on how to handle emotionally volatile situations.

Foreign Material PreventionForeign material prevention is one of the most important regulations in the food industry. Discover what foreign material prevention means in this course.

New Hire Safety OrientationThis training overviews our workplace safety program

Introduction to HACCPLearn how to create a HACCP-based food safety program for your facility.

Sustainable EatingLearn how to eat sustainably by understanding the carbon footprint of different food products, getting tips for how to replace meat in your diet and still get all the relevant nutrients. Learn about the benefits of eating seasonal and locally produced food, and what to look out for when choosing your food.In partnership

Food Safety Hazards This course discusses the different food safety risk factors present in food preparation, the types of food hazards you need to look out for, and some general safety practices you can implement to protect our customers.

Allergies and Food Intolerance in RestaurantsIn this course, you will learn about the difference between food allergies and food intolerance, as well as the key roles kitchen staff, wait staff, and management play in the prevention of food allergy and food intolerance prevention in a hospitality setting.

Food Runner's GuideIn a restaurant, a food runner is essential. Not only are you in charge of making sure the food is delivered safely, you also add to the whole experience for our customers. Use this courses as a reference of how to run food successfully as well as support the wait staff and kitchen.

Alcohol and Responsible DrinkingThink you know all there is to know about alcohol? Think again! This course focuses on what is alcohol and differentiates myths from facts. For example, is there such a thing as strong or soft alcohol? Will a nap get you sober? Will food eliminate alcohol from your body? This course will equip you with the basic knowledge about alcohol, how drinking could affect you, and how to drink responsibly.In partnership

Knife Handling (Fast Casual)Working with service restaurants is one of the most hectic jobs out there, so you better beware when handling knives. Let's review the basics of everything knife-related: the types of knives, knife safety, and knife skills you will need to cook the best meals and reduce your chances of getting injured.

Point-of-Sale Systems (Fast Casual)Point-of-sale (POS) systems are designed to help you overcome the challenges of sales and inventory. Learn all about them in this course.

Food ContaminationThis SafetyCulture Training HACCP-based course will teach you about safe food handling and cleaning procedures.In partnership

Cleaning and Sanitizing in HospitalityIn this course, you will learn about the proper practices for cleaning and servicing restrooms, dining areas, and public areas. Being knowledgable in these areas helps us demonstrate our commitment to good hygiene and a better customer experience. This course is ‘Industry Approved’ since it’s been built in collaboration with industry experts at SafetyCulture to meet your operational needs.

Mental Health & Wellbeing (Hospitality)One out of five hospitality workers suffer from severe mental health issues, according to research done in the UK. Let’s address this problem by discussing the importance of fighting the stigma of mental health in the workplace, the benefits of working on your personal wellbeing, and where & how you can seek help in times of distress.

Interior Facility Care (Fast Casual)The best way to care of our facility's interior is to keep everything clean. Cleaning maintains the facilities, keeps the food safe, and leaves a good impression on customers.

Opening and Closing Our RestaurantOpening and closing a restaurant is tough! We're here to help you learn the steps and process, so we can do it the most efficiently and thoroughly.

Food Poisoning (Foodborne Illnesses)In this SafetyCulture Training course, you will learn about food poisoning, its types and causes, and the steps you must take to prevent foodborne illnesses. In partnership

Kitchen OperationsLearn kitchen operating procedures such as Opening, Cleaning, Sanitising and Closing.

Making Espresso-based DrinksMaking an espresso-based drink is one of the most crucial skills you need to master as a barista. This course will take you through the five most popular espresso-based drinks — from cappuccino, americano, macchiato to cafe latte and mocha — and how you can brew the best cup of coffee with quick and easy steps.

Wellbeing, Trust, and Feedback at Work: Employee TrackOver a third of shift workers want their employer to focus more on wellbeing, and others are seeking a culture with more trust, openness and compassion. Based on research by Deputy, this course has been created to improve the communication between you and your manager. The aim is to help support career development, build trust, and improve feedback.

How to create loyal customers | Mr YumWithin this four part learning series you'll discover the tools you need to create high value, loyal locals. You'll dive into key marketing strategies such as social media and email marketing, the value of a loyalty program and more. This is the perfect program for any member of your hospitality business - whether it be casual bar staff or senior venue managers. Get started today and learn how you too can create high value customers!

Onboarding - RetailAn example course for onboarding new retail employees in a retail store. Useful for anyone who wants to repurpose and use for their own store and share with their workers. This course is ‘Industry Approved’ since it’s been built in collaboration with industry experts at SafetyCulture to meet your operational needs.

Pest ManagementLearn about the industry standards of pest management and how to create effective pest management plans to prevent rodent, insect, and bird infestation in your food facility.

COVID-19 Safety for HotelsStrategies for housekeeping, public areas, guest services and food and beverage hotel sectors.

Wellbeing, Trust, and Feedback at Work: Manager TrackOver a third of shift workers want their employer to focus more on well-being, and others are seeking a culture with more trust, openness, and compassion. Based on research by Deputy, this course has been created to improve the communication between you and your staff. The aim is to help support career development, build trust, and improve feedback.

Créer une expérience client positive (Francais) Ce cours est un aperçu de la façon de créer une expérience client positive en fournissant un excellent service client dans le secteur de la vente au détail. Cela met l'accent sur le rôle que joue le service client dans l'expérience globale d'un client avec une marque. Il parle des qualités d'un bon service client, des moyens de créer de bonnes premières impressions, des moyens d'interagir efficacement avec les clients par le biais de petites discussions et de les impliquer en utilisant le pouvoir du sourire, en faisant preuve d'empathie, etc. Ce cours est « approuvé par l'industrie » car il a été conçu en collaboration avec des experts de l'industrie de SafetyCulture pour répondre à vos besoins opérationnels.

Allergies and Food Intolerance in RestaurantsThis SafetyCulture Training HACCP-approved course will help you learn about the difference between food allergies and intolerances and the key roles kitchen staff, wait staff, and management play in preventing food allergies and intolerances in a hospitality setting. In partnership

Food DefenseWhen we think of emergencies, most of us don't consider how they relate to food. This shows how little awareness we have of food defense and the many ways our nation's food security can be sabotaged. Raise awareness and stay informed by learning about FDA's projects to ensure our nation's food security by taking this course.

Dealing with FOGs (Fast Casual)Have you heard of FOGs? FOGs are Fats, Oils, and Grease. These things are always present in our facility. Find out what they are, where they come from, and how we handle and dispose of them in this course.

How to Make Pho (Fast Casual)Let's make one of the most flavorful dishes in Vietnamese cuisine: Pho, or Vietnamese Rice Noodle Soup.

Exterior Facility Care (Fast Casual)How can you ensure that your facility is looking at its tip-top shape on the outside? Let's run through a list of tasks you can do to keep your outdoors clean, ambient, and safe.

Check-inEste curso incluye los principales elementos del protocolo del acogida

Η Εστίαση στο ΑΥΡΙΟΑνεβάζουμε τον πήχη! Βλέπουμε το μέλλον με βιώσιμο, ανθρώπινο και υπεύθυνο τρόπο.

Chick-fil-A Thompson Square: Drive Thru Best Practices

How to Make Bánh mì (Fast Casual)Let's make one of the popular Vietnamese sandwiches, the Bánh mì!

All About Grilling StationsThe NFPA reports that untrained staff working at grilling stations are likely to have thermal injuries. In this course, let's familiarize you with the equipment you will need at the grilling station, some precautions to keep you safe, and some preventive measures you can take to ensure that your station is in its tip-top shape.

Le travail d'équipe dans l'industrie hôtelière (FRANÇAIS)En adoptant le travail d’équipe, vous améliorerez non seulement votre propre expérience de travail, mais également celle de vos collègues. Le secteur hôtelier est diversifié et de nombreuses personnes jouent différents rôles dans différents environnements. Voyons comment vous pouvez améliorer vos compétences en matière de travail d'équipe. Ce cours est « approuvé par l'industrie » car il a été conçu en collaboration avec des experts de l'industrie de SafetyCulture pour répondre à vos besoins opérationnels.

Nettoyage et désinfection en hôtellerie (Francais)Dans ce cours, vous découvrirez les pratiques appropriées pour nettoyer et entretenir les toilettes, les salles à manger et les espaces publics. Être compétent dans ces domaines nous aide à démontrer notre engagement envers une bonne hygiène et une meilleure expérience client. Ce cours est « approuvé par l'industrie » car il a été conçu en collaboration avec des experts de l'industrie de SafetyCulture pour répondre à vos besoins opérationnels.

Service clients dans l'hôtellerie et le tourisme (FRANCAIS)Un guide pour avoir d’excellentes compétences en service client dans l’industrie hôtelière. Ce cours est « approuvé par l'industrie » car il a été conçu en collaboration avec des experts de l'industrie de SafetyCulture pour répondre à vos besoins opérationnels.

Gérer des clients difficiles (Francais) Découvrez les meilleures pratiques pour gérer les problèmes des clients et des invités. Ce cours est « approuvé par l'industrie » car il a été conçu en collaboration avec des experts de l'industrie de SafetyCulture pour répondre à vos besoins opérationnels.

The Bar World of Tomorrow (Screen Reader Accessible Course) Raise the bar: Bringing you into the future sustainably, humanely and responsibly. This training course, developed in collaboration with Pernod Ricard, Trash Collective and the Sustainable Restaurant Association, focuses on key learnings that the bartending community can use to prepare for the future of the industry. It covers all aspects of sustainability and responsibility from fresh ingredient use to the responsible serving of alcoholic beverages to waste management and is directly aligned with the United Nation’s Sustainable Development Goals (SDGs). The modules are based on five pillars (ingredients, service, bar, staff, implementation), helping to rebuild for a greener, more responsible and inclusive tomorrow. This course is also available in English, Simplified Chinese, Spanish, Portuguese, Russian, Polish, and French, accessible from the Pernod Ricard section of the EdApp Content Library. This course is compatible with screen readers to ensure that individuals with visual impairments can access, navigate, and engage with the course content seamlessly.

Sustainable Eating (Screen Reader Accessible Course) Learn how to eat sustainably by understanding the carbon footprint of different food products, getting tips for how to replace meat in your diet and still get all the relevant nutrients. Learn about the benefits of eating seasonal and locally produced food, and what to look out for when choosing your food. This course is compatible with screen readers to ensure that individuals with visual impairments can access, navigate, and engage with the course content seamlessly.

Kitchen Operation Safety (UK) This course will discuss the in-depth topics of operating safely inside a kitchen.

Industrial Temperature & Humidity Sensor | SafetyCulture InstallationLearn how to set up your Standard Temperature & Humidity Sensor

Cellular Gateway | SafetyCulture Sensor InstallationLearn how to set up your cellular gateway

Ethernet/Wi-Fi Gateway | SafetyCulture Sensor InstallationLearn how to set up your Ethernet/Wi-Fi Gateway

Standard Temperature & Humidity Sensor | SafetyCulture Sensors InstallationLearn how to set up your Standard Temperature & Humidity Sensor

Cleaning and SanitizingThis course is meant to refresh your knowledge on the basics of cleaning, sanitizing, and disinfecting. Here, we'll focus on cleaning and sanitizing hotel rooms, bathrooms, and common or public areas of the hotel. (Last updated: August 2024)

Waste Management for Restaurants (US)The restaurant industry loses around $162 billion every year on wasted food. Other than food waste, the industry also produces millions of tons of plastic waste, harming the environment and contributing to climate change. In this course, learn how to reduce waste with a waste management plan. (Last updated: June 2024)

Fire Extinguisher Checks (US) This course will talk about Fire Extinguishers and the know-hows of using it in the hospitality industry.

Grooming StandardsPhysical appearance is important in the hospitality industry. This course is designed to refresh your knowledge of common grooming standards, including proper attire, hairstyle, makeup, and basic hygiene. (Last updated: August 2024)

Manual Handling for Hospitality (US)Manual handling tasks are common in the hospitality industry, and it exposes employees to serious injuries and Musculoskeletal Disorders (MSDs). Maintain a safe work environment and protect yourself by learning about the core concepts behind manual handling, how to assess its risks, best practices and techniques, and ergonomic improvements you can do. (Last updated: July 2024)

Wine Pairings This refresher course provides food and drink servers in hospitality with essential knowledge on wine and food pairing to enhance guest experiences. This training can be delivered to your team immediately, completed in under 25 minutes, and is accessible using any device, such as laptops, tablets, or mobile phones. (Last updated: August 2024)

Wine Knowledge Being equipped with knowledge on wine can help servers provide better customer service and enhance their guests’ dining experiences. This refresher course is designed to help food and drink servers in hospitality establishments recall essential knowledge about wine, including its history and winemaking processes. This training can be delivered to your team immediately, completed in under 30 minutes, and is accessible using any device, such as laptops, tablets, or mobile phones. (Last updated: August 2024)

Allergen Awareness (NY) Allergen Awareness (NY) is a refresher course that aims to help all food handlers from restaurants in New York State recall introductory knowledge on allergens and avoiding cross-contact. Remember, restaurants have a duty to keep customers safe with the food they serve. This includes preventing allergic reactions. This training can be delivered to your team immediately, completed in under 35 minutes, and is accessible using any device, such as laptops, tablets, or mobile phones. (Last updated: June 2024)

Allergen Awareness Refresher Training (CA) Allergen Awareness (CA) is a refresher course that aims to help all food handlers from restaurants in California recall introductory knowledge on allergens and avoiding cross-contact. Remember, restaurants have a duty to keep customers safe with the food they serve. This includes preventing allergic reactions. This training can be delivered to your team immediately, completed in under 40 minutes, and is accessible using any device, such as laptops, tablets, or mobile phones. (Last updated: June 2024)

Responsible Beverage Service Refresher Training (CA) Responsible Beverage Service Training (CA) is a refresher course that aims to help alcohol servers from hospitality establishments in California recall state-required knowledge on serving alcohol responsibly. This involves knowing the social and legal responsibilities of alcohol servers, the effects of alcohol on the body, and the importance of policy development in licensed establishments. This training can be delivered to your team immediately, completed in under 2 hours and 30 minutes, and is accessible using any device, such as laptops, tablets, or mobile phones. (Last Updated: August 2024)

Handwashing for Food Handlers This course aims to educate food handlers on the importance and proper techniques of handwashing to ensure food safety and prevent the spread of diseases. (Last updated: August 2024)

Manual Handling for Hospitality (AU)Manual handling tasks are common in the hospitality industry, and it exposes employees to serious injuries and Musculoskeletal Disorders (MSDs). Maintain a safe work environment and protect yourself by learning about the core concepts behind manual handling and how to assess its risks, best practices and techniques, and ergonomic improvements you can do. (Last updated: September 2024)

Responsible Service of Alcohol (RSA) Refresher (NSW) This course aims to provide participants with a refresher on NSW liquor laws and responsible alcohol service. By the end of the course, learners will be able to recall how to effectively navigate legal requirements, implement strategies to refuse alcohol service to intoxicated persons and minors, and reduce alcohol-related harm in licensed venues. (Last updated: September 2024)

Food Handler (CA) This refresher course is designed for individuals working in the food service industry in the state of California. It goes for 30-40 minutes and covers essential food safety practices to ensure the preparation and serving of safe, nutritious, and high-quality food. (Last updated: September 2024)

Food Handler Refresher Training (NY) This refresher course is designed for individuals working in the food service industry in the state of New York. It goes for 30-40 minutes and covers essential food safety practices to ensure the preparation and serving of safe, nutritious, and high-quality food. (Last updated: September 2024)

Food Manager Refresher Training (NY) This refresher course is designed to help you prepare for the New York Food Manager certification exam. It covers the basics of food safety such as potentially hazardous foods; foodborne illnesses; purchasing, receiving, and storing food; general food safety practices, and more. (Last updated: September 2024)

Food Manager Refresher Training (CA) This refresher course is designed to help you prepare for the California Food Manager certification exam. It covers the basics of food safety such as potentially hazardous foods; foodborne illnesses; purchasing, receiving, and storing food; general food safety practices, and more. (Last updated: September 2024)

Alcohol Seller Refresher Training (NY) This refresher course is specially designed for alcohol sellers and licensees of establishments selling alcohol in the State of New York. It discusses relevant state laws and regulations, sellers' roles and responsibilities, and relevant licensing requirements. (Last updated: September 2024)

Alcohol Seller (CA) This refresher course is specially designed for alcohol sellers and licensees of establishments selling alcohol in the State of California. It discusses relevant state laws and regulations, sellers' roles and responsibilities, and relevant licensing requirements. (Last updated: September 2024)

Alcohol Server Refresher Training (NY) This is a refresher course on how to serve alcohol responsibly at off-premise establishments in the state of New York. Provide your guests with the best service by learning more about the responsibilities of an alcohol server, housekeeping, serving alcohol, and conflict resolution and management. (Last Updated: September 2024)

Food Handler Refresher Training (TX) This course will talk about in-depth information on what it takes to be a food handler, its importance, and how it connects to the significance of food safety.

Alcohol Seller (TX) This refresher course is designed to help alcohol sellers in Texas reinforce their understanding of state laws and regulations, ensuring they remain compliant while promoting responsible alcohol service practices. By revisiting key concepts and best practices, participants will be better equipped to navigate the complexities of alcohol sales and foster a safe environment for their patrons. (Last updated: September 2024)

Alcohol Seller (FL)This refresher course is tailored for alcohol sellers in Florida. It focuses on state-specific laws and regulations to ensure ongoing compliance while promoting responsible alcohol service. By revisiting essential concepts and best practices, participants will be better prepared to navigate the complexities of alcohol sales and create a safe environment for their customers. (Last updated: September 2024)

Alcohol Seller Refresher Training (IL)This refresher course is specifically tailored for Illinois alcohol sellers and licensees. It covers state laws and regulations, sellers' roles and responsibilities, and critical licensing requirements for establishments serving alcohol. (Last updated: October 2024)

Food Manager Refresher Training (TX)The Food Manager (TX) refresher course provides essential training for food service managers in Texas, focusing on maintaining high food safety standards and preventing foodborne illnesses. Participants will learn about key responsibilities in managing safe food handling, sanitation, and kitchen operations, as well as ensuring compliance with Texas regulations. This course equips managers with the skills needed to protect public health and maintain a safe, efficient food service environment. (Published: October 2024)

Food Handler Refresher Training (IL)This refresher course will talk about in-depth information on what it takes to be a food handler, its importance, and how it connects to the significance of food safety. (Last updated: October 2024)

Food Fraud and Defense AwarenessThis course provides an in-depth understanding of food fraud and defense strategies to safeguard the integrity of food supply chains. Participants will explore the key advisors who address food fraud, comprehend its definition and impact, and recognize various types of food sabotage. The course also focuses on implementing best practices to strengthen defense awareness and prevent intentional contamination or fraudulent practices within the food industry. Through real-world examples and actionable insights, learners will develop the skills to mitigate risks and protect the public. (Last updated: October 2024)

Alcohol Server Refresher Training (FL)This is a refresher course on how to serve alcohol responsibly at on-premise establishments in the state of Florida. Provide your guests with the best service by learning more about the responsibilities of an alcohol server, housekeeping, serving alcohol, and conflict resolution and management. (Last Updated: October 2024)

Allergen Awareness (US)Allergen Awareness (US) is a refresher course that aims to help all food handlers from restaurants in the United States recall introductory knowledge on allergens and avoid cross-contact. Remember, restaurants have a duty to keep customers safe with the food they serve, including preventing allergic reactions. This training can be delivered to your team immediately, completed in under 40 minutes, and is accessible using any device, such as laptops, tablets, or mobile phones. (Last updated: October 2024)

Allergen Awareness (IL)Allergen Awareness (IL) is a refresher course that aims to help all food managers from restaurants in Illinois recall introductory knowledge on allergens and avoid cross-contact. Remember, restaurants have a duty to keep customers safe with the food they serve, including preventing allergic reactions. This training can be delivered to your team immediately, completed in under 40 minutes, and is accessible using any device, such as laptops, tablets, or mobile phones. (Last updated: October 2024)

Food Safety CultureThis course provides a comprehensive understanding of food safety culture, highlighting its critical role in maintaining safety standards within any organization. Participants will learn to recognize the key elements of a strong food safety culture and the steps required to build and sustain it. Through practical applications, learners will apply best practices in implementing, monitoring, and fostering a proactive approach to food safety, ensuring long-term compliance and risk mitigation. This course is essential for anyone looking to enhance food safety protocols and drive a culture of continuous improvement. (Last updated: October 2024)

Alcohol Server Refresher Training (IL)This is a refresher course on how to serve alcohol responsibly at on-premise establishments in the state of Illinois. Provide your guests with the best service by learning more about the responsibilities of an alcohol server, housekeeping, serving alcohol, and conflict resolution and management. (Last Updated: October 2024)

Food Handler (FL)This refresher course will talk about in-depth information on what it takes to be a food handler, its importance, and how it connects to the significance of food safety in Florida. (Last updated: October 2024)

Food Safety: Root Cause AnalysisThis course provides a comprehensive introduction to root cause analysis, focusing on its critical role in maintaining food safety standards. Learners will understand the principles of root cause analysis, learn practical techniques for identifying and resolving issues, and explore advanced strategies for integrating these methods into their food safety plans. Real-life examples will help learners develop the skills to prevent recurring problems and improve overall food safety practices in their organizations. (Last Updated: October 2024)

Traceability and RecallThis course covers key elements of Food Traceability and Recall for global food safety. Learners explore traceability components, recall processes, and regulatory roles. It prepares food industry professionals to ensure safety and protect reputations through best practices. (Last updated: October 2024)

Food Manager Refresher Training (FL)The Food Manager (FL) refresher course provides essential training for food service managers in Florida, focusing on maintaining high food safety standards and preventing foodborne illnesses. Participants will learn about key responsibilities in managing safe food handling, sanitation, and kitchen operations, as well as ensuring compliance with Florida food handling regulations. This course equips managers with the skills needed to protect public health and maintain a safe, efficient food service environment. (Published: October 2024)

Responding to Armed Robbery in HospitalityThis course provides a comprehensive overview of armed robbery, focusing on key concepts, patterns, and survival strategies. Participants will begin by exploring the definitions, mechanisms, and related offenses that may occur during such incidents. The course will then delve into assessing patterns of criminal behavior, helping participants recognize signs and key indicators and develop effective preparation strategies. Finally, participants will learn critical actions during an armed robbery, steps to follow post-incident, and their legal rights as employees who are victimized in such situations. By the end of the course, participants will be equipped with the knowledge and skills necessary to understand better, prepare for, and respond to armed robbery effectively. (Last updated: November 2024)

Traceability and Recall (UK)This course covers key elements of Food Traceability and Recall for food safety. Learners explore traceability components, recall processes, and regulatory roles. It prepares food industry professionals to ensure safety and protect reputations through best practices. (Last updated: November 2024)

Grooming Standards in Hospitality (UK)Physical appearance is important in the hospitality industry. This course is designed to refresh your knowledge of common grooming standards, including proper attire, hairstyle, makeup, and basic hygiene. (Last Updated: November 2024)

Grooming Standards in Hospitality (AU)Physical appearance is important in the hospitality industry. This course is designed to refresh your knowledge of common grooming standards, including proper attire, hairstyle, makeup, and basic hygiene. (Last Updated: November 2024)

Food Manager Refresher Training (IL)The Food Manager (IL) refresher course provides essential training for food service managers in Illinois, focusing on maintaining high food safety standards and preventing foodborne illnesses. Participants will learn about key responsibilities in managing safe food handling, sanitation, and kitchen operations, as well as ensuring compliance with Illinois food handling regulations. This course equips managers with the skills needed to protect public health and maintain a safe, efficient food service environment. (Published: November 2024)

Alcohol Server Refresher Training (TX)This is a refresher course on how to serve alcohol responsibly at on-premise establishments in the state of Texas. Provide your guests with the best service by learning more about the responsibilities of an alcohol server, housekeeping, serving alcohol, and conflict resolution and management. (Last Updated: November 2024)

Responsible Serving of Alcohol Refresher Training (QLD)This is a short refresher on Queensland liquor laws and responsible alcohol service. By the end of the course, participants will be able to recall how to effectively navigate legal requirements, implement strategies to refuse alcohol service to intoxicated persons and minors, and reduce alcohol-related harm in licensed venues. (Last updated: November 2024)

Responsible Serving of Alcohol Refresher Training (SA)This is a short refresher on South Australia liquor laws and responsible alcohol service. By the end of the course, participants will be able to recall how to effectively navigate legal requirements, implement strategies to refuse alcohol service to intoxicated persons and minors, and reduce alcohol-related harm in licensed venues. (Last updated: November 2024)

Traceability, Withdrawal and Recall (AU)This course covers key elements of Food Traceability, Withdrawal and Recall for food safety. Learners explore traceability components, recall processes, and regulatory roles. It prepares food industry professionals to ensure safety and protect reputations through best practices. (Last updated: November 2024)

Responsible Serving of Alcohol Refresher Training (WA)This is a short refresher on Western Australia liquor laws and responsible alcohol service. By the end of the course, participants will be able to recall how to effectively navigate legal requirements, implement strategies to refuse alcohol service to intoxicated persons and minors, and reduce alcohol-related harm in licensed venues. (Last updated: December 2024)

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